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It’s about making passengers feel welcome while respecting whether they want conversation or quiet.",[],"article_content_text$b0bb70fb-6fee-4964-a2b8-b6b3c6a9bf3a",{"variation":1506,"version":1507,"items":1572,"primary":1573,"id":1595,"slice_type":1546,"slice_label":9},[],{"heading":1574,"content":1575,"link_heading":1363},"Start with a simple greeting",[1576,1579,1582,1585,1588],{"type":70,"text":1577,"spans":1578,"direction":73},"You don’t need a clever opening line.",[],{"type":70,"text":1580,"spans":1581,"direction":73},"A friendly greeting and confirmation of the passenger’s destination can be enough to get the journey started.",[],{"type":70,"text":1583,"spans":1584,"direction":73},"From there, let the passenger set the tone.",[],{"type":70,"text":1586,"spans":1587,"direction":73},"If they continue talking, respond naturally. If they don’t, there’s no need to fill every silence.",[],{"type":70,"text":1589,"spans":1590,"direction":73},"Professional service can sometimes mean knowing when not to talk.",[1591],{"start":1592,"end":1593,"type":1594},53,56,"strong","article_content_text$7097b351-af40-408b-b02a-293b6ae122b9",{"variation":1506,"version":1507,"items":1597,"primary":1598,"id":1635,"slice_type":1546,"slice_label":9},[],{"heading":1599,"content":1600,"link_heading":1363},"Keep conversation light and natural",[1601,1604,1607,1611,1614,1617,1620,1623,1626,1629,1632],{"type":70,"text":1602,"spans":1603,"direction":73},"If the passenger seems interested in chatting, start with easy topics.",[],{"type":70,"text":1605,"spans":1606,"direction":73},"You could talk about:",[],{"type":1608,"text":1609,"spans":1610,"direction":73},"list-item","The weather",[],{"type":1608,"text":1612,"spans":1613,"direction":73},"Traffic",[],{"type":1608,"text":1615,"spans":1616,"direction":73},"Local restaurants or coffee shops",[],{"type":1608,"text":1618,"spans":1619,"direction":73},"Sport, where appropriate",[],{"type":1608,"text":1621,"spans":1622,"direction":73},"Something interesting happening locally",[],{"type":1608,"text":1624,"spans":1625,"direction":73},"General observations about the area",[],{"type":70,"text":1627,"spans":1628,"direction":73},"You don’t need a script.",[],{"type":70,"text":1630,"spans":1631,"direction":73},"In fact, scripted questions can make a conversation feel less natural.",[],{"type":70,"text":1633,"spans":1634,"direction":73},"Listen to what the passenger says and allow the conversation to develop from there.",[],"article_content_text$f4ea2907-10a7-4d3a-af7b-1798a9ce1e05",{"variation":1506,"version":1507,"items":1637,"primary":1638,"id":1674,"slice_type":1546,"slice_label":9},[],{"heading":1639,"content":1640,"link_heading":1363},"Know when a passenger wants a quiet ride",[1641,1644,1647,1650,1653,1656,1659,1662,1665,1668,1671],{"type":70,"text":1642,"spans":1643,"direction":73},"Body language can sometimes tell you more than words.",[],{"type":70,"text":1645,"spans":1646,"direction":73},"A passenger may prefer not to talk if they’re:",[],{"type":1608,"text":1648,"spans":1649,"direction":73},"Wearing headphones",[],{"type":1608,"text":1651,"spans":1652,"direction":73},"Reading",[],{"type":1608,"text":1654,"spans":1655,"direction":73},"Working on a laptop",[],{"type":1608,"text":1657,"spans":1658,"direction":73},"Concentrating on their phone",[],{"type":1608,"text":1660,"spans":1661,"direction":73},"Giving very short responses",[],{"type":1608,"text":1663,"spans":1664,"direction":73},"Simply settling back quietly",[],{"type":70,"text":1666,"spans":1667,"direction":73},"Don’t take it personally.",[],{"type":70,"text":1669,"spans":1670,"direction":73},"A quiet passenger isn’t necessarily an unhappy passenger.",[],{"type":70,"text":1672,"spans":1673,"direction":73},"They may simply value having some uninterrupted time before arriving at their destination.",[],"article_content_text$20da6050-fee8-4e2b-8524-10a87ef5e988",{"variation":1506,"version":1507,"items":1676,"primary":1677,"id":1695,"slice_type":1546,"slice_label":9},[],{"heading":1678,"content":1679,"link_heading":1363},"Respect personal boundaries",[1680,1683,1686,1689,1692],{"type":70,"text":1681,"spans":1682,"direction":73},"Friendly doesn’t have to mean personal.",[],{"type":70,"text":1684,"spans":1685,"direction":73},"Be careful about questions involving someone’s relationships, finances, religion, politics, health or other private matters.",[],{"type":70,"text":1687,"spans":1688,"direction":73},"Also remember that you may know where a passenger was collected and where they’re going. That information should never become an excuse to ask intrusive questions.",[],{"type":70,"text":1690,"spans":1691,"direction":73},"If you’re unsure whether something is appropriate, keep the conversation general and professional.",[],{"type":70,"text":1693,"spans":1694,"direction":73},"The aim is to help passengers feel comfortable, not interviewed.",[],"article_content_text$877eaae4-8429-4f6a-988f-6e3e648defd0",{"variation":1506,"version":1507,"items":1697,"primary":1698,"id":1716,"slice_type":1546,"slice_label":9},[],{"heading":1699,"content":1700,"link_heading":1363},"Keep your attention on the road",[1701,1704,1707,1710,1713],{"type":70,"text":1702,"spans":1703,"direction":73},"A great conversation should never become a distraction.",[],{"type":70,"text":1705,"spans":1706,"direction":73},"Your primary responsibility remains driving safely.",[],{"type":70,"text":1708,"spans":1709,"direction":73},"If traffic becomes complicated, you’re approaching an unfamiliar intersection or conditions require additional concentration, allow the conversation to pause.",[],{"type":70,"text":1711,"spans":1712,"direction":73},"There’s nothing awkward about focusing on the road.",[],{"type":70,"text":1714,"spans":1715,"direction":73},"That’s part of professional driving.",[],"article_content_text$4ba356d2-26f2-4648-8dd3-045ab971e6cd",{"variation":1506,"version":1507,"items":1718,"primary":1719,"id":1758,"slice_type":1546,"slice_label":9},[],{"heading":1720,"content":1721,"link_heading":1363},"Don’t underestimate the customer experience",[1722,1725,1728,1731,1734,1737,1740,1743,1746,1749,1752,1755],{"type":70,"text":1723,"spans":1724,"direction":73},"For an e-hailing driver, every journey is a customer interaction.",[],{"type":70,"text":1726,"spans":1727,"direction":73},"Passengers notice more than conversation.",[],{"type":70,"text":1729,"spans":1730,"direction":73},"They may also notice whether:",[],{"type":1608,"text":1732,"spans":1733,"direction":73},"The vehicle is clean",[],{"type":1608,"text":1735,"spans":1736,"direction":73},"They’re greeted politely",[],{"type":1608,"text":1738,"spans":1739,"direction":73},"The temperature is comfortable",[],{"type":1608,"text":1741,"spans":1742,"direction":73},"Music isn’t unnecessarily loud",[],{"type":1608,"text":1744,"spans":1745,"direction":73},"The driver follows the route professionally",[],{"type":1608,"text":1747,"spans":1748,"direction":73},"Their personal space is respected",[],{"type":1608,"text":1750,"spans":1751,"direction":73},"They feel comfortable during the journey",[],{"type":70,"text":1753,"spans":1754,"direction":73},"Good service is therefore bigger than small talk.",[],{"type":70,"text":1756,"spans":1757,"direction":73},"It’s the complete experience you create from pickup to drop-off.",[],"article_content_text$b59d5012-e4fa-4b87-91fa-70fe28bd9ccc",{"variation":1506,"version":1507,"items":1760,"primary":1761,"id":1784,"slice_type":1546,"slice_label":9},[],{"heading":1762,"content":1763,"link_heading":1363},"Protect the business behind the customer experience",[1764,1767,1774,1777],{"type":70,"text":1765,"spans":1766,"direction":73},"Professional service helps drivers build positive passenger relationships, but it cannot prevent every incident on the road.",[],{"type":70,"text":1768,"spans":1769,"direction":73},"Miway’s E-Hailing Insurance is designed for app-based taxi businesses and includes cover for risks such as accidental damage, theft, hijacking, towing and liability to other parties. Optional benefits include passenger liability, vehicle loss of use and cover for driver belongings, subject to the selected cover and policy terms.",[1770],{"start":1771,"end":1772,"type":216,"data":1773},8,27,{"link_type":78,"url":1525,"target":1526},{"type":70,"text":1775,"spans":1776,"direction":73},"Drivers should ensure that their insurer knows the vehicle is being used for e-hailing. They should also confirm that they hold the required driving licence, Professional Driving Permit and platform registration.",[],{"type":70,"text":1778,"spans":1779,"direction":73},"If an insured incident occurs, drivers can review Miway’s claims process to understand how to report the incident and provide supporting information.",[1780],{"start":214,"end":1781,"type":216,"data":1782},72,{"link_type":78,"url":1783,"target":1526},"https://www.miway.co.za/claims?utm_source=chatgpt.com","article_content_text$a5426572-6756-48e8-ae86-bff450a6a6e0",{"variation":1506,"version":1507,"items":1786,"primary":1787,"id":1805,"slice_type":1546,"slice_label":9},[],{"heading":1788,"content":1789,"link_heading":1363},"What if you're naturally quiet?",[1790,1793,1796,1799,1802],{"type":70,"text":1791,"spans":1792,"direction":73},"That's okay.",[],{"type":70,"text":1794,"spans":1795,"direction":73},"You don't need to become the most talkative driver on the road to provide good customer service.",[],{"type":70,"text":1797,"spans":1798,"direction":73},"A warm greeting, respectful attitude and professional journey can say plenty.",[],{"type":70,"text":1800,"spans":1801,"direction":73},"If conversation develops naturally, enjoy it.",[],{"type":70,"text":1803,"spans":1804,"direction":73},"If it doesn't, concentrate on providing a smooth and comfortable trip.",[],"article_content_text$f7e22cbd-f42c-45ba-96fc-c8bbbcce6d4f",{"variation":1506,"version":1507,"items":1807,"primary":1808,"id":1847,"slice_type":1546,"slice_label":9},[],{"heading":1809,"content":1810,"link_heading":1363},"If driving is your business, think beyond the conversation",[1811,1814,1817,1820,1823,1826,1831,1839],{"type":70,"text":1812,"spans":1813,"direction":73},"For many drivers, e-hailing or passenger transport isn't simply a way of getting around – it's a source of income.",[],{"type":70,"text":1815,"spans":1816,"direction":73},"That means the vehicle you're driving can also be one of your most important business assets.",[],{"type":70,"text":1818,"spans":1819,"direction":73},"If something happens to it, the impact may go beyond repair costs. Being unable to work can affect your ability to earn an income and meet your business commitments.",[],{"type":70,"text":1821,"spans":1822,"direction":73},"That's why it is important to understand what insurance applies to the way your vehicle is actually being used.",[],{"type":70,"text":1824,"spans":1825,"direction":73},"Don't assume that ordinary personal vehicle cover automatically meets the needs of a vehicle being used commercially.",[],{"type":70,"text":1827,"spans":1828,"direction":73},"If you operate vehicles as part of a business, your business insurance should reflect how those vehicles are used, who drives them and the risks associated with your operation.",[1829],{"start":1830,"end":118,"type":1594},52,{"type":70,"text":1832,"spans":1833,"direction":73},"Miway offers business vehicle and fleet insurance with different driver options for businesses that rely on vehicles as part of their operations.",[1834],{"start":1835,"end":1836,"type":216,"data":1837},13,49,{"link_type":78,"url":1838,"target":135},"https://www.miway.co.za/business-insurance/business-vehicles",{"type":70,"text":1840,"spans":1841,"direction":73},"You can also learn more about choosing the right insurance for your business vehicle.",[1842],{"start":1843,"end":1844,"type":216,"data":1845},30,84,{"link_type":78,"url":1846,"target":135},"https://www.miway.co.za/blog/business-insurance/choose-the-right-insurance-for-your-business-vehicle","article_content_text$9db468cc-4db2-4643-9ca1-8678eb09d3c7",{"variation":1506,"version":1507,"items":1849,"primary":1850,"id":1873,"slice_type":1546,"slice_label":9},[],{"heading":1851,"content":1852,"link_heading":1363},"Don't forget the person behind the wheel",[1853,1856,1859,1867],{"type":70,"text":1854,"spans":1855,"direction":73},"If you run a transport business with employees or multiple drivers, vehicle management shouldn't stop at servicing and maintenance.",[],{"type":70,"text":1857,"spans":1858,"direction":73},"Regularly check that drivers have the appropriate valid licence and any permit required for the vehicle and work they're performing.",[],{"type":70,"text":1860,"spans":1861,"direction":73},"Read our guide on checking whether your driver has the right licence for more information.",[1862],{"start":1863,"end":1864,"type":216,"data":1865},18,68,{"link_type":78,"url":1866,"target":135},"https://www.miway.co.za/blog/business-insurance/does-your-driver-have-the-right-licence",{"type":70,"text":1868,"spans":1869,"direction":73},"Driver behaviour, vehicle condition, licensing and business insurance all form part of managing the risks associated with operating vehicles professionally.",[1870],{"start":1871,"end":1872,"type":1594},51,69,"article_content_text$63fac413-cbbd-4c1c-8ae3-a58956199c2c",{"variation":1506,"version":1507,"items":1875,"primary":1876,"id":1900,"slice_type":1546,"slice_label":9},[],{"heading":1877,"content":1878,"link_heading":1363},"Small talk isn't really the secret, awareness is",[1879,1882,1885,1888,1891,1894,1897],{"type":70,"text":1880,"spans":1881,"direction":73},"Every passenger is different.",[],{"type":70,"text":1883,"spans":1884,"direction":73},"Some will tell you their life story before you've reached the first traffic light.",[],{"type":70,"text":1886,"spans":1887,"direction":73},"Others will happily spend the entire journey looking out the window.",[],{"type":70,"text":1889,"spans":1890,"direction":73},"A professional driver learns to recognise both.",[],{"type":70,"text":1892,"spans":1893,"direction":73},"Say hello. Be approachable. Read the situation. Respect boundaries. And, above all, concentrate on getting your passenger to their destination safely and professionally.",[],{"type":70,"text":1895,"spans":1896,"direction":73},"Sometimes a good conversation makes the journey.",[],{"type":70,"text":1898,"spans":1899,"direction":73},"Sometimes silence does.",[],"article_content_text$9ec6edd0-4923-4c77-8332-a947c0d60673",{"variation":1506,"version":1507,"items":1902,"primary":1903,"id":1909,"slice_type":1546,"slice_label":9},[],{"heading":1904,"content":1905,"link_heading":1363},"Keep your business moving",[1906],{"type":70,"text":1907,"spans":1908,"direction":73},"If vehicles help you earn an income, make sure they're protected for the way your business actually uses them.",[],"article_content_text$729c87d5-1572-48ee-b260-3e7704b0d5f6",{"variation":1911,"version":1507,"items":1912,"primary":1913,"id":1976,"slice_type":1546,"slice_label":9},"subheadingBulletLists",[],{"heading":1914,"content":1915,"sub_sections":1916,"link_heading":1363},"10 FAQs",[],[1917,1922,1928,1934,1940,1946,1952,1958,1964,1970],{"subheading":1550,"list":1918,"link_subsection":1363},[1919],{"type":70,"text":1920,"spans":1921,"direction":73},"A friendly greeting is appropriate, but ongoing conversation should follow the passenger’s cues. Good service means helping a passenger feel welcome without making conversation compulsory.",[],{"subheading":1923,"list":1924,"link_subsection":1363},"How can a driver tell whether a passenger wants silence?",[1925],{"type":70,"text":1926,"spans":1927,"direction":73},"Headphones, reading, working, short replies or settling back quietly often suggest that a passenger prefers a quiet ride. Respect the cue and focus on a smooth journey.",[],{"subheading":1929,"list":1930,"link_subsection":1363},"What are safe small-talk topics for drivers?",[1931],{"type":70,"text":1932,"spans":1933,"direction":73},"Weather, traffic, local places and general observations can work when the passenger seems interested. Avoid intrusive topics involving finances, relationships, politics, religion or health.",[],{"subheading":1935,"list":1936,"link_subsection":1363},"What should an e-hailing driver say at pickup?",[1937],{"type":70,"text":1938,"spans":1939,"direction":73},"A simple greeting, passenger confirmation and destination check are usually enough. Once the trip is confirmed, allow the passenger to set the conversational tone.",[],{"subheading":1941,"list":1942,"link_subsection":1363},"Can conversation distract a driver?",[1943],{"type":70,"text":1944,"spans":1945,"direction":73},"Yes. Conversation can become a cognitive distraction, especially in complex traffic or unfamiliar areas. Pause the discussion whenever driving conditions require more concentration.",[],{"subheading":1947,"list":1948,"link_subsection":1363},"Does a quiet driver provide poor customer service?",[1949],{"type":70,"text":1950,"spans":1951,"direction":73},"No. A polite greeting, safe driving, a clean vehicle and respect for personal space can create an excellent experience without continuous conversation.",[],{"subheading":1953,"list":1954,"link_subsection":1363},"What else affects the passenger experience?",[1955],{"type":70,"text":1956,"spans":1957,"direction":73},"Passengers may notice cleanliness, temperature, music volume, route choices, driving style, privacy and whether the driver behaves respectfully from pickup to drop-off.",[],{"subheading":1959,"list":1960,"link_subsection":1363},"Does an e-hailing driver need commercial vehicle insurance?",[1961],{"type":70,"text":1962,"spans":1963,"direction":73},"A vehicle used to earn income may have a different risk profile from ordinary personal use. The driver or operator should disclose actual use and choose cover suited to the policy terms and operation.",[],{"subheading":1965,"list":1966,"link_subsection":1363},"Does an e-hailing driver need a PrDP?",[1967],{"type":70,"text":1968,"spans":1969,"direction":73},"Passenger transport for reward generally requires a Professional Driving Permit. Drivers should confirm the latest vehicle, operating-licence and permit requirements with the relevant authority.",[],{"subheading":1971,"list":1972,"link_subsection":1363},"How can a fleet owner improve e-hailing service?",[1973],{"type":70,"text":1974,"spans":1975,"direction":73},"Set standards for greetings, privacy, cleanliness, safe driving, complaint handling, licensing and vehicle checks. Monitor performance and give drivers constructive training.",[],"article_content_text$ccd9e99d-9b33-42a2-8981-c7668c73d3c2","E-Hailing Customer Service Tips for Drivers | Miway Insurance","Learn how e-hailing drivers can greet passengers, read social cues, respect boundaries, avoid distraction and create a professional ride experience.","fleet car insurance",{"dimensions":1981,"alt":1499,"copyright":9,"url":1984,"id":1501,"edit":1985},{"width":1982,"height":1983},2400,1260,"https://images.prismic.io/miway-website/5KMYRz2PUB5oQd14_Set5.png?auto=format,compress&rect=501,0,1160,609&w=2400&h=1260",{"x":1986,"y":28,"zoom":29,"background":30},501,{"link_type":35},[1989],{"type":70,"text":1513,"spans":1990,"direction":73},[],"Miway",{"id":1993,"type":1994,"tags":1995,"lang":16,"slug":1996,"first_publication_date":1997,"last_publication_date":1998,"uid":1999,"data":2000,"link_type":393,"key":2031,"isBroken":395},"ZwY4_BAAACAAqBd3","service_block",[],"need-some-help","2024-10-09T08:04:18+0000","2025-05-26T06:48:28+0000","test-block",{"description":2001,"cta_text":383,"cta_link_href":2005,"buttons":2008,"pictogram":2017,"title":2030},[2002],{"type":70,"text":2003,"spans":2004,"direction":73},"If you are looking for some help, this is the right place. Find help now.",[],{"id":385,"type":386,"tags":2006,"lang":16,"slug":388,"first_publication_date":389,"last_publication_date":390,"uid":391,"url":392,"link_type":393,"key":2007,"isBroken":395},[],"8d400839-0eaf-4b3f-b247-2b8ca5063521",[2009,2013],{"button_text":2010,"button_link":2011,"button_colour":2012,"button_variant":1506,"functionality":2010},"Call me back",{"link_type":35},"white",{"button_text":2014,"button_link":2015,"button_colour":2012,"button_variant":2016,"functionality":2014},"Get my quote",{"link_type":35},"outline",{"dimensions":2018,"alt":9,"copyright":9,"url":2021,"id":843,"edit":2022,"mobile":2023},{"width":2019,"height":2020},338,361,"https://images.prismic.io/miway-website/Z7hoHp7c43Q3gD6w_MiGuard.png?auto=format,compress&rect=1,0,963,1028&w=338&h=361",{"x":29,"y":28,"zoom":29,"background":30},{"dimensions":2024,"alt":9,"copyright":9,"url":2027,"id":843,"edit":2028},{"width":2025,"height":2026},200,212,"https://images.prismic.io/miway-website/Z7hoHp7c43Q3gD6w_MiGuard.png?auto=format,compress&rect=0,3,964,1022&w=200&h=212",{"x":28,"y":2029,"zoom":29,"background":30},3,"Need some help?","21e08f11-3618-4030-873c-04ccf5865922",[],{"dimensions":2034,"alt":1499,"copyright":9,"url":1500,"id":1501,"edit":2035},{"width":1497,"height":1498},{"x":28,"y":28,"zoom":29,"background":30},[2037,2513,2975,3565],{"id":2038,"uid":2039,"url":2040,"type":1469,"href":2041,"tags":2042,"first_publication_date":2043,"last_publication_date":2044,"slugs":2045,"linked_documents":2047,"lang":16,"alternate_languages":2048,"data":2049},"Z-PYaRIAACQA9DHO","dropping-the-clutch-on-trucks-going-the-automatic-route","/blog/dropping-the-clutch-on-trucks-going-the-automatic-route","https://miway-website.cdn.prismic.io/api/v2/documents/search?ref=asdvMRIAAC0A1xvb&q=%5B%5B%3Ad+%3D+at%28document.id%2C+%22Z-PYaRIAACQA9DHO%22%29+%5D%5D",[985,635,995,996],"2025-03-26T10:35:24+0000","2026-10-02T09:39:46+0000",[2046],"2026-10-02t0700000000",[],[],{"date":2050,"heading":2051,"duration":2029,"article_type":2052,"category":2055,"related_product":2060,"thumbnail":2063,"type":1503,"related_insurance":9,"slices":2070,"meta_title":2051,"meta_description":2490,"meta_keywords":9,"meta_image":2491,"canonical":2496,"intro":2497,"author":1991,"service_block":2500,"in_this_article":2503,"hero_image":2510},"2026-10-02T07:00:00+0000","Dropping the clutch on trucks - going the automatic route",{"id":1384,"type":1339,"tags":2053,"lang":16,"slug":1386,"first_publication_date":1387,"last_publication_date":1387,"uid":1386,"url":1343,"link_type":393,"key":2054,"isBroken":395},[],"0a905e15-8704-452a-a5dd-a92f6df479bf",{"id":1487,"type":1488,"tags":2056,"lang":16,"slug":639,"first_publication_date":1490,"last_publication_date":1490,"uid":639,"url":1343,"data":2057,"link_type":393,"key":2059,"isBroken":395},[635,985],{"name":635,"tag":2058},"Miway Business Insurance","8889d6b0-56c9-472b-b27e-9dee8a830871",{"id":1204,"type":515,"tags":2061,"lang":16,"slug":1206,"first_publication_date":1207,"last_publication_date":1208,"uid":1209,"url":1210,"link_type":393,"key":2062,"isBroken":395},[985,635,519],"e648dfcb-49f4-413a-affb-093f55741526",{"dimensions":2064,"alt":9,"copyright":9,"url":2067,"id":2068,"edit":2069},{"width":2065,"height":2066},1264,269,"https://images.prismic.io/miway-website/Z-PXv3dAxsiBv6vA_dropping-the-clutch-on-trucks-going-the-automatic-route.jpeg?auto=format,compress","Z-PXv3dAxsiBv6vA",{"x":28,"y":28,"zoom":29,"background":30},[2071,2101,2127,2185,2245,2266,2305,2334,2376,2412,2438,2469],{"variation":1506,"version":1507,"items":2072,"primary":2073,"id":2100,"slice_type":1546,"slice_label":9},[],{"heading":9,"content":2074,"link_heading":1363},[2075,2078,2081,2094,2097],{"type":70,"text":2076,"spans":2077,"direction":73},"Automatic trucks have come a long way from being seen as simply an easier alternative to a manual gearbox. For South African fleet owners, transmission choice can affect fuel use, driver comfort, maintenance, downtime and the overall cost of keeping vehicles on the road.",[],{"type":70,"text":2079,"spans":2080,"direction":73},"And those costs matter more than ever.",[],{"type":70,"text":2082,"spans":2083,"direction":73},"Statistics South Africa reported that freight payload increased by 7.6% year-on-year in April 2026, while seasonally adjusted road-freight volumes grew by 4.7% over the preceding three months. Statistics South Africa With more goods moving across the country's roads, fleet efficiency remains an important consideration for transport businesses.",[2084,2086,2089],{"start":215,"end":2085,"type":1594},98,{"start":2087,"end":2088,"type":1594},155,191,{"start":2090,"end":2091,"type":216,"data":2092},193,216,{"link_type":78,"url":2093,"target":135},"https://www.statssa.gov.za/?PPN=P7162&SCH=74308&page_id=1856",{"type":70,"text":2095,"spans":2096,"direction":73},"So, should your next truck be manual, automatic or AMT?",[],{"type":70,"text":2098,"spans":2099,"direction":73},"The answer depends on far more than whether your drivers want a clutch pedal.",[],"article_content_text$b6994587-2671-4c3e-a798-d7c8356a8a61",{"variation":1506,"version":1507,"items":2102,"primary":2103,"id":2126,"slice_type":1546,"slice_label":9},[],{"heading":2104,"content":2105,"link_heading":1363},"What is an automated manual transmission?",[2106,2110,2113,2116,2123],{"type":70,"text":2107,"spans":2108,"direction":73},"An automated manual transmission, commonly called an AMT, uses the mechanical structure of a manual gearbox but automates clutch operation and gear selection.",[2109],{"start":1592,"end":1593,"type":1594},{"type":70,"text":2111,"spans":2112,"direction":73},"The driver therefore does not need to operate the clutch and manually change gears during normal driving.",[],{"type":70,"text":2114,"spans":2115,"direction":73},"Modern systems can take information such as vehicle speed, load, engine demand and operating conditions into account when selecting gears.",[],{"type":70,"text":2117,"spans":2118,"direction":73},"UD Trucks' current Quester range, for example, uses an automated manual transmission designed to optimise gear selection while reducing clutch operation, driver fatigue and fluctuations in fuel use.",[2119],{"start":28,"end":2120,"type":216,"data":2121},10,{"link_type":78,"url":2122,"target":135},"https://www.udtrucks.co.za/trucks/quester/productivity",{"type":70,"text":2124,"spans":2125,"direction":73},"That distinction matters because an AMT isn't simply a conventional passenger-car automatic placed into a truck. It is technology specifically designed around commercial-vehicle operating requirements.",[],"article_content_text$85a39270-d215-4227-a3df-61f343d65f64",{"variation":1506,"version":1507,"items":2128,"primary":2129,"id":2184,"slice_type":1546,"slice_label":9},[],{"heading":2130,"content":2131,"link_heading":1363},"Can automatic trucks reduce fuel costs?",[2132,2135,2138,2141,2144,2147,2150,2153,2156,2159,2162,2167,2170,2178,2181],{"type":70,"text":2133,"spans":2134,"direction":73},"Potentially, yes – but there is no single percentage that will apply to every business.",[],{"type":70,"text":2136,"spans":2137,"direction":73},"Fuel consumption depends on factors including:",[],{"type":1608,"text":2139,"spans":2140,"direction":73},"vehicle specification;",[],{"type":1608,"text":2142,"spans":2143,"direction":73},"payload;",[],{"type":1608,"text":2145,"spans":2146,"direction":73},"route and terrain;",[],{"type":1608,"text":2148,"spans":2149,"direction":73},"traffic conditions;",[],{"type":1608,"text":2151,"spans":2152,"direction":73},"tyre pressure and condition;",[],{"type":1608,"text":2154,"spans":2155,"direction":73},"vehicle maintenance;",[],{"type":1608,"text":2157,"spans":2158,"direction":73},"driving behaviour; and",[],{"type":1608,"text":2160,"spans":2161,"direction":73},"speed.",[],{"type":70,"text":2163,"spans":2164,"direction":73},"Where automated transmission can help is consistency.",[2165],{"start":2166,"end":1830,"type":1594},41,{"type":70,"text":2168,"spans":2169,"direction":73},"Even skilled drivers can change gears differently. An automated system applies programmed gear-selection logic repeatedly, which can reduce some of the variation caused by driving style.",[],{"type":70,"text":2171,"spans":2172,"direction":73},"That becomes particularly relevant when fuel represents a significant portion of fleet expenditure. At the Road Freight Association's 2026 convention, industry representatives indicated that diesel can account for more than 40% of operating costs for many operators.",[2173],{"start":2174,"end":2175,"type":216,"data":2176},107,149,{"link_type":78,"url":2177,"target":135},"https://fleetwatch.co.za/fleetwatch-article/rfa-convention-trucking-urged-to-shift-gears-on-reform-safety-and-collaboration/",{"type":70,"text":2179,"spans":2180,"direction":73},"For fleet owners, however, the best test isn't a manufacturer's headline fuel figure.",[],{"type":70,"text":2182,"spans":2183,"direction":73},"Compare actual litres per 100 km across similar vehicles, routes, loads and drivers over time.",[],"article_content_text$c97bc418-309d-4e8a-b8b6-070a053a7c4e",{"variation":1506,"version":1507,"items":2186,"primary":2187,"id":2244,"slice_type":1546,"slice_label":9},[],{"heading":2188,"content":2189,"link_heading":1363},"Think beyond the fuel tank",[2190,2193,2196,2199,2202,2205,2211,2214,2217,2220,2223,2226,2229,2232,2235,2238,2241],{"type":70,"text":2191,"spans":2192,"direction":73},"Fuel usually receives the most attention because it is one of the easiest operating costs to see.",[],{"type":70,"text":2194,"spans":2195,"direction":73},"But transmission choice can also influence maintenance and downtime.",[],{"type":70,"text":2197,"spans":2198,"direction":73},"A manually operated clutch is affected partly by driver technique. Repeated heavy clutch use, poor gear selection or constant stop-start driving can contribute to wear.",[],{"type":70,"text":2200,"spans":2201,"direction":73},"AMTs automate much of this process, potentially reducing some driver-related variation.",[],{"type":70,"text":2203,"spans":2204,"direction":73},"That doesn't mean an automatic truck is maintenance-free. Modern transmissions contain sophisticated mechanical and electronic systems and may require specialist diagnostics or repairs.",[],{"type":70,"text":2206,"spans":2207,"direction":73},"Fleet managers should therefore look at total cost of ownership, including:",[2208],{"start":2209,"end":2210,"type":1594},40,63,{"type":1608,"text":2212,"spans":2213,"direction":73},"purchase price;",[],{"type":1608,"text":2215,"spans":2216,"direction":73},"finance;",[],{"type":1608,"text":2218,"spans":2219,"direction":73},"fuel;",[],{"type":1608,"text":2221,"spans":2222,"direction":73},"scheduled servicing;",[],{"type":1608,"text":2224,"spans":2225,"direction":73},"transmission maintenance;",[],{"type":1608,"text":2227,"spans":2228,"direction":73},"replacement parts;",[],{"type":1608,"text":2230,"spans":2231,"direction":73},"tyres;",[],{"type":1608,"text":2233,"spans":2234,"direction":73},"driver training;",[],{"type":1608,"text":2236,"spans":2237,"direction":73},"downtime; and",[],{"type":1608,"text":2239,"spans":2240,"direction":73},"resale value.",[],{"type":70,"text":2242,"spans":2243,"direction":73},"The cheapest truck to buy may not be the cheapest truck to operate.",[],"article_content_text$f411d9db-886e-4da9-a64d-855ca40ee1c0",{"variation":1506,"version":1507,"items":2246,"primary":2247,"id":2265,"slice_type":1546,"slice_label":9},[],{"heading":2248,"content":2249,"link_heading":1363},"Automatic trucks can reduce driver workload",[2250,2253,2256,2259,2262],{"type":70,"text":2251,"spans":2252,"direction":73},"Anyone who has spent hours driving a heavy vehicle through stop-start traffic knows how repetitive clutch and gear operation can become.",[],{"type":70,"text":2254,"spans":2255,"direction":73},"Automating those tasks can reduce some of the driver's physical workload.",[],{"type":70,"text":2257,"spans":2258,"direction":73},"That doesn't make the driver less important.",[],{"type":70,"text":2260,"spans":2261,"direction":73},"Drivers still need to manage vehicle position, braking, road hazards, load behaviour, weather and changing traffic conditions. What automation can do is remove one repetitive task from an already demanding working environment.",[],{"type":70,"text":2263,"spans":2264,"direction":73},"That may be especially valuable for urban distribution, regional routes and operations involving frequent stops.",[],"article_content_text$3514db53-f662-4611-b3e5-15a41dd60cd0",{"variation":1506,"version":1507,"items":2267,"primary":2268,"id":2304,"slice_type":1546,"slice_label":9},[],{"heading":2269,"content":2270,"link_heading":1363},"Driver training still matters",[2271,2274,2277,2280,2283,2286,2289,2292,2295,2298,2301],{"type":70,"text":2272,"spans":2273,"direction":73},"One of the mistakes fleet owners should avoid is assuming an automatic truck needs little or no training.",[],{"type":70,"text":2275,"spans":2276,"direction":73},"Different trucks have different transmission modes, braking systems, load characteristics and operating limits.",[],{"type":70,"text":2278,"spans":2279,"direction":73},"Drivers need to understand how their vehicle responds:",[],{"type":70,"text":2281,"spans":2282,"direction":73},"•\ton steep gradients;",[],{"type":70,"text":2284,"spans":2285,"direction":73},"•\twhen carrying heavy loads;",[],{"type":70,"text":2287,"spans":2288,"direction":73},"•\tduring overtaking;",[],{"type":70,"text":2290,"spans":2291,"direction":73},"•\twhen manoeuvring;",[],{"type":70,"text":2293,"spans":2294,"direction":73},"•\ton slippery surfaces; and",[],{"type":70,"text":2296,"spans":2297,"direction":73},"•\tunder engine or auxiliary braking.",[],{"type":70,"text":2299,"spans":2300,"direction":73},"Automation can make a truck easier to operate consistently. It does not replace proper professional driver training.",[],{"type":70,"text":2302,"spans":2303,"direction":73},"",[],"article_content_text$9296d9e5-6d76-4f4e-b143-82fed9d273ab",{"variation":1506,"version":1507,"items":2306,"primary":2307,"id":2333,"slice_type":1546,"slice_label":9},[],{"heading":2308,"content":2309,"link_heading":1363},"Manual trucks still have a role",[2310,2313,2316,2319,2322,2325,2330],{"type":70,"text":2311,"spans":2312,"direction":73},"Newer technology isn't automatically the right technology for every operation.",[],{"type":70,"text":2314,"spans":2315,"direction":73},"Manual trucks may still suit businesses where drivers are highly experienced, the application requires greater manual control, servicing support favours simpler mechanical systems or the acquisition cost of an AMT cannot be justified by likely operational savings.",[],{"type":70,"text":2317,"spans":2318,"direction":73},"The important question isn't:",[],{"type":70,"text":2320,"spans":2321,"direction":73},"“Which transmission is better?”",[],{"type":70,"text":2323,"spans":2324,"direction":73},"It is:",[],{"type":70,"text":2326,"spans":2327,"direction":73},"“Which transmission performs better in our operation?”",[2328],{"start":2329,"end":1830,"type":1594},39,{"type":70,"text":2331,"spans":2332,"direction":73},"That means evaluating real routes, loads, drivers and costs rather than making the decision on technology alone.",[],"article_content_text$c3c0e4fc-73b6-4b70-a507-7f6da9bc2722",{"variation":1506,"version":1507,"items":2335,"primary":2336,"id":2375,"slice_type":1546,"slice_label":9},[],{"heading":2337,"content":2338,"link_heading":1363},"Test before changing your entire fleet",[2339,2342,2345,2348,2351,2354,2357,2360,2363,2366,2369,2372],{"type":70,"text":2340,"spans":2341,"direction":73},"Fleet owners considering a major switch can start with a controlled trial.",[],{"type":70,"text":2343,"spans":2344,"direction":73},"Place a small number of automated trucks onto representative routes and measure them against comparable manual vehicles.",[],{"type":70,"text":2346,"spans":2347,"direction":73},"Track:",[],{"type":1608,"text":2349,"spans":2350,"direction":73},"fuel consumption;",[],{"type":1608,"text":2352,"spans":2353,"direction":73},"maintenance;",[],{"type":1608,"text":2355,"spans":2356,"direction":73},"clutch and transmission costs;",[],{"type":1608,"text":2358,"spans":2359,"direction":73},"downtime;",[],{"type":1608,"text":2361,"spans":2362,"direction":73},"delivery performance;",[],{"type":1608,"text":2364,"spans":2365,"direction":73},"driver feedback; and",[],{"type":1608,"text":2367,"spans":2368,"direction":73},"total operating cost per kilometre.",[],{"type":70,"text":2370,"spans":2371,"direction":73},"Telematics can make these comparisons considerably more useful by allowing managers to compare vehicles and driver behaviour using actual operational data.",[],{"type":70,"text":2373,"spans":2374,"direction":73},"A six- or twelve-month fleet trial can tell you far more about your business case than a specification sheet alone.",[],"article_content_text$5988e6bb-3e54-419d-a6fe-5c7b1dce9156",{"variation":1506,"version":1507,"items":2377,"primary":2378,"id":2411,"slice_type":1546,"slice_label":9},[],{"heading":2379,"content":2380,"link_heading":1363},"Don't overlook the risks around the truck",[2381,2384,2387,2393,2399,2408],{"type":70,"text":2382,"spans":2383,"direction":73},"Transmission technology may improve certain areas of efficiency, but it cannot remove the risks involved in running heavy commercial vehicles.",[],{"type":70,"text":2385,"spans":2386,"direction":73},"Accidents, theft, hijacking, damage and unexpected downtime can still disrupt deliveries and affect revenue.",[],{"type":70,"text":2388,"spans":2389,"direction":73},"That is where truck insurance should form part of the broader fleet strategy.",[2390],{"start":2391,"end":2392,"type":1594},14,29,{"type":70,"text":2394,"spans":2395,"direction":73},"Miway offers truck insurance for commercial operators covering heavy commercial vehicles, with options including towing and recovery, roadside assistance and cross-border cover, subject to the policy selected and its terms.",[2396],{"start":1835,"end":1592,"type":216,"data":2397},{"link_type":78,"url":2398,"target":135},"https://www.miway.co.za/truck-insurance",{"type":70,"text":2400,"spans":2401,"direction":73},"Businesses operating several vehicles can also consider business vehicles and fleet insurance as part of their wider business insurance planning.",[2402,2405],{"start":1593,"end":2403,"type":216,"data":2404},93,{"link_type":78,"url":1838,"target":135},{"start":2406,"end":2407,"type":1594},117,135,{"type":70,"text":2409,"spans":2410,"direction":73},"The important point is that improved vehicle technology and insurance address different risks. One helps you manage how the fleet operates; the other helps protect the business when an insured event happens.",[],"article_content_text$8bbf82da-159f-4ab7-95ad-0858055f2f69",{"variation":1506,"version":1507,"items":2413,"primary":2414,"id":2437,"slice_type":1546,"slice_label":9},[],{"heading":2415,"content":2416,"link_heading":1363},"Remember what's on the truck too",[2417,2420,2428,2434],{"type":70,"text":2418,"spans":2419,"direction":73},"Insuring the vehicle does not necessarily mean the stock or customers' goods being transported are covered.",[],{"type":70,"text":2421,"spans":2422,"direction":73},"If your trucks regularly transport stock, raw materials or customer goods, consider whether Goods in Transit insurance is also appropriate.",[2423],{"start":2424,"end":2425,"type":216,"data":2426},92,118,{"link_type":78,"url":2427,"target":135},"https://www.miway.co.za/goods-in-transit",{"type":70,"text":2429,"spans":2430,"direction":73},"Miway's Goods in Transit cover is designed around goods transported by road and can be added alongside other elements of business insurance, subject to the chosen policy and terms.",[2431],{"start":2432,"end":2433,"type":1594},121,139,{"type":70,"text":2435,"spans":2436,"direction":73},"That creates a more complete risk-management approach: protect the truck, understand the load and consider the financial consequences if either is interrupted.",[],"article_content_text$f05dd050-3ffb-4439-9d44-6ea7cdcba0bc",{"variation":1506,"version":1507,"items":2439,"primary":2440,"id":2468,"slice_type":1546,"slice_label":9},[],{"heading":2441,"content":2442,"link_heading":1363},"Should your fleet go automatic?",[2443,2446,2449,2452,2455,2459,2465],{"type":70,"text":2444,"spans":2445,"direction":73},"There isn't one answer for every transport operation.",[],{"type":70,"text":2447,"spans":2448,"direction":73},"Automated manual transmissions can provide more consistent gear selection, reduce repeated clutch work and make trucks easier to operate across a wider group of trained drivers.",[],{"type":70,"text":2450,"spans":2451,"direction":73},"Manual transmissions may still make operational and financial sense for certain routes, applications and fleets.",[],{"type":70,"text":2453,"spans":2454,"direction":73},"Before choosing, compare your:",[],{"type":70,"text":2456,"spans":2457,"direction":73},"routes, loads, drivers, fuel data, maintenance history, downtime and total cost of ownership.",[2458],{"start":28,"end":2403,"type":1594},{"type":70,"text":2460,"spans":2461,"direction":73},"Then consider how the vehicle fits into your wider risk-management and truck insurance strategy.",[2462],{"start":2463,"end":2464,"type":1594},71,86,{"type":70,"text":2466,"spans":2467,"direction":73},"Technology keeps moving forward. The best fleet decisions are the ones where the numbers move forward with it.",[],"article_content_text$e2478fb9-51a1-4364-b4b3-eefcf75fb6e2",{"variation":1506,"version":1507,"items":2470,"primary":2471,"id":2489,"slice_type":1546,"slice_label":9},[],{"heading":2472,"content":2473,"link_heading":1363},"Keep your fleet moving",[2474,2477,2480,2487],{"type":70,"text":2475,"spans":2476,"direction":73},"Your trucks don't simply move goods. They support customers, revenue and the day-to-day operation of your business.",[],{"type":70,"text":2478,"spans":2479,"direction":73},"Review your vehicles, routes and risks together, and make sure the protection around your fleet keeps pace with changes in your operation.",[],{"type":70,"text":2481,"spans":2482,"direction":73},"Get a Miway Business Insurance quote or review Miway's truck and fleet cover to find a solution that matches the way your business operates.",[2483],{"start":28,"end":2484,"type":216,"data":2485},36,{"link_type":78,"url":2486,"target":135},"https://www.miway.co.za/business-insurance",{"type":70,"text":2302,"spans":2488,"direction":73},[],"article_content_text$9ab9d6ea-b633-4a55-8ee8-745c245169c9","The growing trend towards automation hasn’t just stayed at cars. Multiple industries are using smart technologies to reduce costs and drive business efficiency.",{"dimensions":2492,"alt":9,"copyright":9,"url":2493,"id":2068,"edit":2494},{"width":1982,"height":1983},"https://images.prismic.io/miway-website/Z-PXv3dAxsiBv6vA_dropping-the-clutch-on-trucks-going-the-automatic-route.jpeg?auto=format,compress&rect=376,0,512,269&w=2400&h=1260",{"x":2495,"y":28,"zoom":29,"background":30},376,{"link_type":35},[2498],{"type":70,"text":2490,"spans":2499,"direction":73},[],{"id":1993,"type":1994,"tags":2501,"lang":16,"slug":1996,"first_publication_date":1997,"last_publication_date":1998,"uid":1999,"link_type":393,"key":2502,"isBroken":395},[],"208b629c-a2a3-4e15-95c8-4ccdc542ca5d",[2504,2506,2508],{"text":2505},"Automatic transmissions are only the start!",{"text":2507},"Pros for fleet owners.",{"text":2509},"Benefits for truck drivers.",{"dimensions":2511,"alt":9,"copyright":9,"url":2067,"id":2068,"edit":2512},{"width":2065,"height":2066},{"x":28,"y":28,"zoom":29,"background":30},{"id":2514,"uid":2515,"url":2516,"type":1469,"href":2517,"tags":2518,"first_publication_date":2519,"last_publication_date":2520,"slugs":2521,"linked_documents":2522,"lang":16,"alternate_languages":2523,"data":2524},"Z9gzKxIAACYAiMde","buying-a-franchise-don-t-forget-about-these-4-things","/blog/buying-a-franchise-don-t-forget-about-these-4-things","https://miway-website.cdn.prismic.io/api/v2/documents/search?ref=asdvMRIAAC0A1xvb&q=%5B%5B%3Ad+%3D+at%28document.id%2C+%22Z9gzKxIAACYAiMde%22%29+%5D%5D",[635,985,958],"2025-03-17T14:35:33+0000","2026-10-02T08:39:25+0000",[2046],[],[],{"date":2050,"heading":2525,"duration":123,"article_type":2526,"category":2529,"related_product":2533,"thumbnail":2536,"type":1503,"related_insurance":9,"slices":2543,"meta_title":2950,"meta_description":2951,"meta_keywords":2952,"meta_image":2953,"canonical":2958,"intro":2959,"author":1991,"service_block":2963,"in_this_article":2971,"hero_image":2972},"Buying a Franchise? Don’t Forget About These 4 Things!",{"id":1384,"type":1339,"tags":2527,"lang":16,"slug":1386,"first_publication_date":1387,"last_publication_date":1387,"uid":1386,"url":1343,"link_type":393,"key":2528,"isBroken":395},[],"db72f108-22b1-4db2-a775-bfa9fbceb366",{"id":1487,"type":1488,"tags":2530,"lang":16,"slug":639,"first_publication_date":1490,"last_publication_date":1490,"uid":639,"url":1343,"data":2531,"link_type":393,"key":2532,"isBroken":395},[635,985],{"name":635,"tag":2058},"83da21ef-2238-4fa1-9ab1-8f992fbdbba7",{"id":1249,"type":515,"tags":2534,"lang":16,"slug":1251,"first_publication_date":1252,"last_publication_date":1253,"uid":1254,"url":1255,"link_type":393,"key":2535,"isBroken":395},[635,985,519],"a4f56f09-e4b7-4919-951a-e79d6d83caac",{"dimensions":2537,"alt":9,"copyright":9,"url":2540,"id":2541,"edit":2542},{"width":2538,"height":2539},980,490,"https://images.prismic.io/miway-website/Z9gymziBA97Gijfo_Buying_a_Franchise.jpeg?auto=format,compress","Z9gymziBA97Gijfo",{"x":28,"y":28,"zoom":29,"background":30},[2544,2579,2624,2687,2741,2824,2859,2879,2913],{"variation":1506,"version":1507,"items":2545,"primary":2546,"id":2578,"slice_type":1546,"slice_label":9},[],{"heading":9,"content":2547,"link_heading":1363},[2548,2555,2558,2565,2569,2575],{"type":70,"text":2549,"spans":2550,"direction":73},"Buying a franchise can give you access to an established brand, a proven business model and support that you wouldn't necessarily have when starting a business from scratch.",[2551],{"start":2552,"end":2553,"type":216,"data":2554},151,159,{"link_type":78,"url":2486,"target":135},{"type":70,"text":2556,"spans":2557,"direction":73},"But a familiar logo doesn't automatically make a franchise a good investment.",[],{"type":70,"text":2559,"spans":2560,"direction":73},"South Africa has a well-established franchise sector. According to the Franchise Association of South Africa (FASA), the country has hundreds of franchise systems and more than 68,000 franchise outlets, supporting hundreds of thousands of jobs.",[2561],{"start":2463,"end":2562,"type":216,"data":2563},115,{"link_type":78,"url":2564,"target":135},"https://fasa.co.za/can-franchising-in-south-africa-keep-up-with-global-growth/",{"type":70,"text":2566,"spans":2567,"direction":73},"If you're thinking about becoming a franchisee, the important question isn't simply “Which franchise should I buy?”",[2568],{"start":1844,"end":2562,"type":1594},{"type":70,"text":2570,"spans":2571,"direction":73},"It's “Does this franchise make financial, operational and personal sense for me?”",[2572],{"start":2573,"end":2574,"type":1594},5,81,{"type":70,"text":2576,"spans":2577,"direction":73},"Here are four areas worth investigating before signing on the dotted line.",[],"article_content_text$9de74236-2e0e-4ca7-8aef-959399af425b",{"variation":1506,"version":1507,"items":2580,"primary":2581,"id":2623,"slice_type":1546,"slice_label":9},[],{"heading":2582,"content":2583,"link_heading":1363},"1. Make sure the franchise is right for you",[2584,2587,2590,2593,2596,2599,2602,2605,2608,2611,2614,2620],{"type":70,"text":2585,"spans":2586,"direction":73},"Buying a recognised business model is not the same as buying a passive investment.",[],{"type":70,"text":2588,"spans":2589,"direction":73},"As a franchisee, you'll usually be expected to operate according to the franchisor's systems, standards, branding and processes.",[],{"type":70,"text":2591,"spans":2592,"direction":73},"That means you need to ask yourself some practical questions:",[],{"type":1608,"text":2594,"spans":2595,"direction":73},"Do I understand this industry?",[],{"type":1608,"text":2597,"spans":2598,"direction":73},"Am I comfortable following an established operating system?",[],{"type":1608,"text":2600,"spans":2601,"direction":73},"Do I have the skills to manage employees, customers and finances?",[],{"type":1608,"text":2603,"spans":2604,"direction":73},"Am I prepared for the time commitment involved?",[],{"type":1608,"text":2606,"spans":2607,"direction":73},"Do I genuinely believe in the product or service?",[],{"type":1608,"text":2609,"spans":2610,"direction":73},"Can I work within the franchisor's rules?",[],{"type":70,"text":2612,"spans":2613,"direction":73},"An established franchise can provide valuable systems and support, but you still have to run the business.",[],{"type":70,"text":2615,"spans":2616,"direction":73},"Standard Bank recommends understanding both the franchise brand and your own skills before investing.",[2617],{"start":28,"end":1835,"type":216,"data":2618},{"link_type":78,"url":2619,"target":135},"https://www.standardbank.co.za/southafrica/business/bizconnect/help-me-start-my-business/guides/how-to-make-your-franchise-a-success",{"type":70,"text":2621,"spans":2622,"direction":73},"Don't choose a franchise simply because the brand looks successful. Choose one that makes sense for your abilities, financial position and long-term goals.",[],"article_content_text$ece27b3c-6606-46d1-814e-432bb7129744",{"variation":1506,"version":1507,"items":2625,"primary":2626,"id":2686,"slice_type":1546,"slice_label":9},[],{"heading":2627,"content":2628,"link_heading":1363},"2. Do the numbers including the costs people forget",[2629,2632,2635,2638,2641,2644,2647,2650,2653,2656,2659,2662,2665,2668,2671,2674,2677,2680,2683],{"type":70,"text":2630,"spans":2631,"direction":73},"The franchise fee is rarely the only amount you'll need.",[],{"type":70,"text":2633,"spans":2634,"direction":73},"Depending on the franchise, your costs could include:",[],{"type":1608,"text":2636,"spans":2637,"direction":73},"Initial franchise fees.",[],{"type":1608,"text":2639,"spans":2640,"direction":73},"Premises and deposits.",[],{"type":1608,"text":2642,"spans":2643,"direction":73},"Shop fitting.",[],{"type":1608,"text":2645,"spans":2646,"direction":73},"Equipment.",[],{"type":1608,"text":2648,"spans":2649,"direction":73},"Initial stock.",[],{"type":1608,"text":2651,"spans":2652,"direction":73},"Staff recruitment and training.",[],{"type":1608,"text":2654,"spans":2655,"direction":73},"Marketing contributions.",[],{"type":1608,"text":2657,"spans":2658,"direction":73},"Royalties or management fees.",[],{"type":1608,"text":2660,"spans":2661,"direction":73},"Technology costs.",[],{"type":1608,"text":2663,"spans":2664,"direction":73},"Licences and professional fees.",[],{"type":1608,"text":2666,"spans":2667,"direction":73},"Working capital.",[],{"type":70,"text":2669,"spans":2670,"direction":73},"You'll also need enough cash flow to keep the business running while sales build.",[],{"type":70,"text":2672,"spans":2673,"direction":73},"Before investing, ask for financial information and understand how the franchisor arrived at its projections.",[],{"type":70,"text":2675,"spans":2676,"direction":73},"Speak to an independent accountant or appropriately qualified financial adviser and stress-test your numbers.",[],{"type":70,"text":2678,"spans":2679,"direction":73},"What happens if revenue takes six months longer than expected to reach target?",[],{"type":70,"text":2681,"spans":2682,"direction":73},"Can you still pay salaries, rent, suppliers and finance instalments?",[],{"type":70,"text":2684,"spans":2685,"direction":73},"A franchise might have a strong brand and still be the wrong investment for your budget.",[],"article_content_text$c52fb5e3-685d-4484-ae81-b7d5f555efe6",{"variation":1506,"version":1507,"items":2688,"primary":2689,"id":2740,"slice_type":1546,"slice_label":9},[],{"heading":2690,"content":2691,"link_heading":1363},"3. Investigate the franchisor and speak to existing franchisees",[2692,2695,2698,2701,2704,2707,2710,2713,2716,2719,2722,2725,2728,2734,2737],{"type":70,"text":2693,"spans":2694,"direction":73},"One of the best sources of information about a franchise is somebody already operating one.",[],{"type":70,"text":2696,"spans":2697,"direction":73},"Don't only speak to the franchisor's sales team.",[],{"type":70,"text":2699,"spans":2700,"direction":73},"Ask existing franchisees questions such as:",[],{"type":1608,"text":2702,"spans":2703,"direction":73},"How accurate were the initial cost estimates?",[],{"type":1608,"text":2705,"spans":2706,"direction":73},"How long did it take the business to reach sustainable cash flow?",[],{"type":1608,"text":2708,"spans":2709,"direction":73},"What support does head office actually provide?",[],{"type":1608,"text":2711,"spans":2712,"direction":73},"How effective is the training?",[],{"type":1608,"text":2714,"spans":2715,"direction":73},"Are marketing fees delivering value?",[],{"type":1608,"text":2717,"spans":2718,"direction":73},"How responsive is the franchisor when problems arise?",[],{"type":1608,"text":2720,"spans":2721,"direction":73},"Are there restrictions on suppliers?",[],{"type":1608,"text":2723,"spans":2724,"direction":73},"How much control do you have over pricing and local marketing?",[],{"type":1608,"text":2726,"spans":2727,"direction":73},"Would you buy the same franchise again?",[],{"type":70,"text":2729,"spans":2730,"direction":73},"Standard Bank specifically recommends speaking to existing franchisees, assessing franchisor support and conducting local market research before committing.",[2731],{"start":28,"end":1835,"type":216,"data":2732},{"link_type":78,"url":2733,"target":135},"https://www.standardbank.co.za/southafrica/business/products-and-services/business-solutions/specialised/franchisingold/selecting-the-right-franchise-brand",{"type":70,"text":2735,"spans":2736,"direction":73},"You should also investigate the area where you plan to operate.",[],{"type":70,"text":2738,"spans":2739,"direction":73},"A franchise that performs exceptionally well in one suburb or province may face very different competition, customer demand and operating costs somewhere else.",[],"article_content_text$bf23954f-e62c-483f-ab71-de0e1bb841e8",{"variation":1506,"version":1507,"items":2742,"primary":2743,"id":2823,"slice_type":1546,"slice_label":9},[],{"heading":2744,"content":2745,"link_heading":1363},"4. Understand the agreement, risks and insurance",[2746,2749,2752,2762,2765,2768,2771,2774,2777,2780,2783,2786,2788,2791,2794,2797,2800,2803,2807,2810,2817],{"type":70,"text":2747,"spans":2748,"direction":73},"The paperwork matters.",[],{"type":70,"text":2750,"spans":2751,"direction":73},"Before signing a franchise agreement, understand exactly what you're committing to.",[],{"type":70,"text":2753,"spans":2754,"direction":73},"South Africa's Consumer Protection Act regulations require franchisors to provide prospective franchisees with a disclosure document at least 14 days before signing the franchise agreement.",[2755,2759],{"start":28,"end":2756,"type":216,"data":2757},38,{"link_type":78,"url":2758,"target":135},"https://www.gov.za/sites/default/files/gcis_document/201409/34180rg9515gon293a.pdf",{"start":2760,"end":2761,"type":1594},142,188,{"type":70,"text":2763,"spans":2764,"direction":73},"Use that time properly.",[],{"type":70,"text":2766,"spans":2767,"direction":73},"Review the disclosure document, franchise agreement, lease, funding agreements and other relevant contracts with appropriately qualified legal and financial professionals.",[],{"type":70,"text":2769,"spans":2770,"direction":73},"Pay particular attention to:",[],{"type":1608,"text":2772,"spans":2773,"direction":73},"Franchise and ongoing fees.",[],{"type":1608,"text":2775,"spans":2776,"direction":73},"Territory rights.",[],{"type":1608,"text":2778,"spans":2779,"direction":73},"Renewal conditions.",[],{"type":1608,"text":2781,"spans":2782,"direction":73},"Supplier requirements.",[],{"type":1608,"text":2784,"spans":2785,"direction":73},"Performance requirements.",[],{"type":1608,"text":2654,"spans":2787,"direction":73},[],{"type":1608,"text":2789,"spans":2790,"direction":73},"Transfer or resale conditions.",[],{"type":1608,"text":2792,"spans":2793,"direction":73},"Personal guarantees.",[],{"type":1608,"text":2795,"spans":2796,"direction":73},"Termination and exit provisions.",[],{"type":70,"text":2798,"spans":2799,"direction":73},"And don't overlook risk protection.",[],{"type":70,"text":2801,"spans":2802,"direction":73},"A franchise may operate under an established brand, but the individual business can still face theft, fire, storm damage, liability claims, vehicle accidents, equipment losses or interruptions to trading.",[],{"type":70,"text":2804,"spans":2805,"direction":73},"That's where the right business insurance becomes important.",[2806],{"start":27,"end":2166,"type":1594},{"type":70,"text":2808,"spans":2809,"direction":73},"Business insurance isn't one blanket product that automatically protects every risk. The cover should reflect what your franchise actually owns and does — from premises, stock and equipment to vehicles, liability and potential interruptions to trading.",[],{"type":70,"text":2811,"spans":2812,"direction":73},"Miway's guide to what business insurance covers in South Africa explains the major types of cover businesses may need.",[2813],{"start":2814,"end":2210,"type":216,"data":2815},17,{"link_type":78,"url":2816,"target":135},"https://www.miway.co.za/blog/what-does-business-insurance-cover-in-south-africa",{"type":70,"text":2818,"spans":2819,"direction":73},"You can also review Miway Business Insurance options when deciding how to protect your new operation.",[2820],{"start":2821,"end":1830,"type":216,"data":2822},20,{"link_type":78,"url":2486,"target":135},"article_content_text$a9e9f708-720f-4b02-a3aa-2a29fd3974fe",{"variation":1506,"version":1507,"items":2825,"primary":2826,"id":2858,"slice_type":1546,"slice_label":9},[],{"heading":2827,"content":2828,"link_heading":1363},"What documents should you check before buying a franchise?",[2829,2832,2835,2838,2841,2844,2847,2850,2853],{"type":70,"text":2830,"spans":2831,"direction":73},"At minimum, prospective franchisees should understand the documents relevant to the transaction, which may include:",[],{"type":1608,"text":2833,"spans":2834,"direction":73},"The disclosure document.",[],{"type":1608,"text":2836,"spans":2837,"direction":73},"Franchise agreement.",[],{"type":1608,"text":2839,"spans":2840,"direction":73},"Lease agreement.",[],{"type":1608,"text":2842,"spans":2843,"direction":73},"Funding documents.",[],{"type":1608,"text":2845,"spans":2846,"direction":73},"Operations manual.",[],{"type":1608,"text":2848,"spans":2849,"direction":73},"Financial projections.",[],{"type":1608,"text":2851,"spans":2852,"direction":73},"Any sale agreement if you're buying an existing outlet.",[],{"type":70,"text":2854,"spans":2855,"direction":73},"Standard Bank similarly recommends reviewing franchise, lease and funding documentation and obtaining specialist advice before committing a substantial investment.",[2856],{"start":28,"end":1835,"type":216,"data":2857},{"link_type":78,"url":2619,"target":135},"article_content_text$9a1c2455-a754-4f0f-b527-a66818523f15",{"variation":1506,"version":1507,"items":2860,"primary":2861,"id":2878,"slice_type":1546,"slice_label":9},[],{"heading":2862,"content":2863,"link_heading":1363},"Is buying a franchise less risky than starting your own business?",[2864,2867,2870,2873],{"type":70,"text":2865,"spans":2866,"direction":73},"A franchise can offer advantages such as an existing brand, operating processes, training and support.",[],{"type":70,"text":2868,"spans":2869,"direction":73},"But that doesn't eliminate business risk.",[],{"type":70,"text":2871,"spans":2872,"direction":73},"Performance can still depend on location, costs, competition, management, customer demand, the franchisor's strength and your ability to operate the business effectively.",[],{"type":70,"text":2874,"spans":2875,"direction":73},"Think of a franchise as an established system, not a guaranteed result.",[2876],{"start":2329,"end":2877,"type":1594},45,"article_content_text$766874ec-8948-4e80-a853-aa269e20ed1a",{"variation":1506,"version":1507,"items":2880,"primary":2881,"id":2912,"slice_type":1546,"slice_label":9},[],{"heading":2882,"content":2883,"link_heading":1363},"What should you ask before buying a franchise?",[2884,2887,2891,2896,2900,2905,2909],{"type":70,"text":2885,"spans":2886,"direction":73},"Start with five questions:",[],{"type":70,"text":2888,"spans":2889,"direction":73},"1.      What will the total investment really cost?",[2890],{"start":28,"end":1871,"type":1594},{"type":70,"text":2892,"spans":2893,"direction":73},"2.      What ongoing fees will I pay?",[2894],{"start":28,"end":2895,"type":1594},37,{"type":70,"text":2897,"spans":2898,"direction":73},"3.      What training and support will I receive?",[2899],{"start":28,"end":1836,"type":1594},{"type":70,"text":2901,"spans":2902,"direction":73},"4.      What do existing franchisees say about the business?",[2903],{"start":28,"end":2904,"type":1594},60,{"type":70,"text":2906,"spans":2907,"direction":73},"5.      What happens if I eventually want to sell or exit?",[2908],{"start":28,"end":214,"type":1594},{"type":70,"text":2910,"spans":2911,"direction":73},"Clear answers before signing can prevent expensive surprises later.",[],"article_content_text$5f02affa-5266-4561-bb30-a4e8aada0b2b",{"variation":1506,"version":1507,"items":2914,"primary":2915,"id":2949,"slice_type":1546,"slice_label":9},[],{"heading":2916,"content":2917,"link_heading":1363},"Protect the business you're building",[2918,2921,2924,2927,2930,2933,2936,2941,2946],{"type":70,"text":2919,"spans":2920,"direction":73},"Buying a franchise can be an exciting step into business ownership, but a recognisable brand is only the starting point.",[],{"type":70,"text":2922,"spans":2923,"direction":73},"Do your research.",[],{"type":70,"text":2925,"spans":2926,"direction":73},"Check the numbers.",[],{"type":70,"text":2928,"spans":2929,"direction":73},"Talk to existing franchisees.",[],{"type":70,"text":2931,"spans":2932,"direction":73},"Get professional advice.",[],{"type":70,"text":2934,"spans":2935,"direction":73},"And make sure you understand the risks you'll be taking on.",[],{"type":70,"text":2937,"spans":2938,"direction":73},"Once you've decided the opportunity is right for you, make sure your business insurance keeps pace with what you're building.",[2939],{"start":1872,"end":2940,"type":1594},87,{"type":70,"text":2942,"spans":2943,"direction":73},"Get a Miway Business Insurance quote and choose protection that reflects the way your franchise operates.",[2944],{"start":28,"end":2484,"type":216,"data":2945},{"link_type":78,"url":2486,"target":135},{"type":70,"text":2947,"spans":2948,"direction":73}," ",[],"article_content_text$71fd36d4-0547-4e23-8795-296937bc08e3","Buying a Franchise? Check This Out | Miway Business Insurance","A recent poll, conducted by BusinessTech, showed that South Africans are showing increasing interest in buying franchises. Get infor at Miway Insurance","business insurance",{"dimensions":2954,"alt":2955,"copyright":9,"url":2956,"id":2541,"edit":2957},{"width":1982,"height":1983},"Looking into getting into business with buying a franchise?","https://images.prismic.io/miway-website/Z9gymziBA97Gijfo_Buying_a_Franchise.jpeg?auto=format,compress&rect=23,0,933,490&w=2400&h=1260",{"x":27,"y":28,"zoom":29,"background":30},{"link_type":35},[2960],{"type":70,"text":2961,"spans":2962,"direction":73},"A recent poll, conducted by BusinessTech, showed that South Africans are showing increasing interest in buying franchises.",[],{"id":2964,"type":1994,"tags":2965,"lang":16,"slug":2966,"first_publication_date":2967,"last_publication_date":2968,"uid":2969,"link_type":393,"key":2970,"isBroken":395},"ZwZojxAAACAAqGYz",[],"truck-insurance","2024-10-09T11:27:16+0000","2025-05-26T06:48:24+0000","some-service-block","f57dddaa-b3eb-4499-84dc-b24c5c2994b3",[],{"dimensions":2973,"alt":2955,"copyright":9,"url":2540,"id":2541,"edit":2974},{"width":2538,"height":2539},{"x":28,"y":28,"zoom":29,"background":30},{"id":2976,"uid":2977,"url":2978,"type":1469,"href":2979,"tags":2980,"first_publication_date":2981,"last_publication_date":2982,"slugs":2983,"linked_documents":2985,"lang":16,"alternate_languages":2986,"data":2987},"arIQshYAAC4AFbpK","automatic-vs-manual-trucks","/blog/automatic-vs-manual-trucks","https://miway-website.cdn.prismic.io/api/v2/documents/search?ref=asdvMRIAAC0A1xvb&q=%5B%5B%3Ad+%3D+at%28document.id%2C+%22arIQshYAAC4AFbpK%22%29+%5D%5D",[],"2026-09-22T11:18:20+0000","2026-10-01T14:56:11+0000",[2984],"route",[],[],{"date":2988,"heading":2989,"duration":9,"article_type":2990,"category":2993,"related_product":2997,"thumbnail":3004,"type":1503,"related_insurance":9,"slices":3010,"meta_title":3548,"meta_description":3549,"meta_keywords":2952,"meta_image":3550,"canonical":3554,"intro":3555,"author":1991,"service_block":3558,"in_this_article":3561,"hero_image":3562},"2026-09-22T07:00:00+0000","Automatic vs Manual Trucks: What South African Fleet Owners Should Know",{"id":1482,"type":1339,"tags":2991,"lang":16,"slug":639,"first_publication_date":1484,"last_publication_date":1484,"uid":639,"url":1343,"link_type":393,"key":2992,"isBroken":395},[],"d2ff923c-f863-4f67-af3e-e248204cbcba",{"id":1487,"type":1488,"tags":2994,"lang":16,"slug":639,"first_publication_date":1490,"last_publication_date":1490,"uid":639,"url":1343,"data":2995,"link_type":393,"key":2996,"isBroken":395},[635,985],{"name":635,"tag":2058},"60ecfc6c-ba07-4b24-a5c5-c407dc44c731",{"id":2998,"type":515,"tags":2999,"lang":16,"slug":2966,"first_publication_date":3000,"last_publication_date":3001,"uid":2966,"url":3002,"link_type":393,"key":3003,"isBroken":395},"aRw1YxAAACMA54Nm",[519,995,985,996,997,635],"2025-11-19T15:24:55+0000","2026-09-04T12:55:51+0000","/truck-insurance","248b157f-3aa4-4097-a15a-987fde231128",{"dimensions":3005,"alt":3006,"copyright":9,"url":3007,"id":3008,"edit":3009},{"width":1497,"height":1498},"Truck Insurance","https://images.prismic.io/miway-website/7cD-pFPYVCW5GRln_Set7.png?auto=format,compress","7cD-pFPYVCW5GRln",{"x":28,"y":28,"zoom":29,"background":30},[3011,3053,3079,3155,3182,3206,3233,3301,3328,3380,3410,3444,3467,3483],{"variation":1506,"version":1507,"items":3012,"primary":3013,"id":3052,"slice_type":1546,"slice_label":9},[],{"heading":3014,"content":3015,"link_heading":1363},"What South African Fleet Owners Should Know",[3016,3019,3022,3025,3033,3036,3042,3045,3048],{"type":70,"text":3017,"spans":3018,"direction":73},"Automatic and automated manual transmission trucks have changed the way modern fleets operate. But can changing the way your trucks change gears really improve fuel efficiency, driver comfort and fleet productivity?",[],{"type":70,"text":3020,"spans":3021,"direction":73},"Running a truck fleet is a numbers game.",[],{"type":70,"text":3023,"spans":3024,"direction":73},"Fuel consumption, maintenance, downtime, driver performance and vehicle utilisation can all influence what it costs to keep goods moving.",[],{"type":70,"text":3026,"spans":3027,"direction":73},"Fleet owners must also consider how their vehicles are protected. Miway’s Business Vehicles and Fleet Insurance provides cover options for commercial vehicles ranging from delivery vans and bakkies to long-distance trucks.",[3028],{"start":3029,"end":3030,"type":216,"data":3031},74,111,{"link_type":78,"url":3032,"target":1526},"https://www.miway.co.za/business-insurance/business-vehicles?utm_source=chatgpt.com",{"type":70,"text":3034,"spans":3035,"direction":73},"That’s one reason transmission technology deserves more attention than you might think.",[],{"type":70,"text":3037,"spans":3038,"direction":73},"Manual gearboxes were once the obvious choice for many heavy commercial vehicles. Today, automatic and automated manual transmissions (AMTs) have become increasingly important alternatives.",[3039],{"start":3040,"end":3041,"type":1594},103,140,{"type":70,"text":3043,"spans":3044,"direction":73},"But does that mean every fleet should drop the clutch and go automatic?",[],{"type":70,"text":3046,"spans":3047,"direction":73},"Not necessarily.",[],{"type":70,"text":3049,"spans":3050,"direction":73},"The better question is whether the technology suits your vehicles, drivers, routes and operating conditions.",[3051],{"start":1830,"end":2174,"type":1594},"article_content_text$549fcb3f-60db-42cc-a0f9-5ef7bdf5c8e8",{"variation":1506,"version":1507,"items":3054,"primary":3055,"id":3078,"slice_type":1546,"slice_label":9},[],{"heading":3056,"content":3057,"link_heading":1363},"What is an automated manual transmission in a truck?",[3058,3063,3066,3069,3072,3075],{"type":70,"text":3059,"spans":3060,"direction":73},"An Automated Manual Transmission – commonly shortened to AMT – combines the mechanical principles of a manual gearbox with automated clutch and gear selection.",[3061],{"start":3062,"end":2904,"type":1594},57,{"type":70,"text":3064,"spans":3065,"direction":73},"In simple terms, the truck can select and change gears without the driver manually operating a clutch pedal every time.",[],{"type":70,"text":3067,"spans":3068,"direction":73},"Modern systems can use information including vehicle speed, engine demand, load and road conditions to determine an appropriate gear.",[],{"type":70,"text":3070,"spans":3071,"direction":73},"For drivers, that can make operating a heavy vehicle considerably simpler, particularly in traffic or on routes requiring frequent gear changes.",[],{"type":70,"text":3073,"spans":3074,"direction":73},"For fleet owners, the potential benefits extend beyond driver convenience.",[],{"type":70,"text":3076,"spans":3077,"direction":73},"Easier gear selection may help reduce unnecessary driver workload on demanding routes. However, it remains important to train drivers on the specific vehicles they operate and monitor their performance over time.",[],"article_content_text$4b5273b1-ec90-4485-ba88-53318aaa1708",{"variation":1506,"version":1507,"items":3080,"primary":3081,"id":3154,"slice_type":1546,"slice_label":9},[],{"heading":3082,"content":3083,"link_heading":1363},"Are automatic trucks more fuel-efficient?",[3084,3087,3090,3093,3096,3099,3102,3105,3107,3110,3113,3116,3119,3122,3125,3128,3135,3138,3141,3144,3147],{"type":70,"text":3085,"spans":3086,"direction":73},"They can be, but there’s no universal percentage that applies to every truck or route.",[],{"type":70,"text":3088,"spans":3089,"direction":73},"Fuel consumption depends on many factors, including:",[],{"type":1608,"text":3091,"spans":3092,"direction":73},"Vehicle specification",[],{"type":1608,"text":3094,"spans":3095,"direction":73},"Transmission",[],{"type":1608,"text":3097,"spans":3098,"direction":73},"Load",[],{"type":1608,"text":3100,"spans":3101,"direction":73},"Route",[],{"type":1608,"text":3103,"spans":3104,"direction":73},"Terrain",[],{"type":1608,"text":1612,"spans":3106,"direction":73},[],{"type":1608,"text":3108,"spans":3109,"direction":73},"Tyre condition",[],{"type":1608,"text":3111,"spans":3112,"direction":73},"Driving behaviour",[],{"type":1608,"text":3114,"spans":3115,"direction":73},"Maintenance",[],{"type":1608,"text":3117,"spans":3118,"direction":73},"Engine performance",[],{"type":70,"text":3120,"spans":3121,"direction":73},"One potential advantage of an AMT is consistency.",[],{"type":70,"text":3123,"spans":3124,"direction":73},"An experienced driver may know exactly when to change gear to keep a truck operating efficiently. A less experienced driver may shift differently.",[],{"type":70,"text":3126,"spans":3127,"direction":73},"Automated systems can reduce some of that variation by managing gear selection electronically.",[],{"type":70,"text":3129,"spans":3130,"direction":73},"Current technology from UD Trucks, for example, uses information such as speed, acceleration, vehicle weight, road conditions and torque demand when managing gear changes.",[3131],{"start":3132,"end":1009,"type":216,"data":3133},24,{"link_type":78,"url":3134,"target":1526},"https://www.udtrucks.co.za/trucks/quester/fuel-efficiency",{"type":70,"text":3136,"spans":3137,"direction":73},"That doesn’t mean an AMT automatically makes every truck more economical.",[],{"type":70,"text":3139,"spans":3140,"direction":73},"It means transmission technology can become another tool in a broader fleet fuel-management strategy.",[],{"type":70,"text":3142,"spans":3143,"direction":73},"Fleet owners should compare fuel consumption across similar vehicles and routes rather than relying only on manufacturer estimates. Maintenance records, driver behaviour, load weight and downtime should all form part of the assessment.",[],{"type":70,"text":3145,"spans":3146,"direction":73},"Insurance should form another part of the fleet-management plan, although it does not replace preventative maintenance. Miway’s Business Vehicles and Fleet Insurance offers optional benefits such as vehicle loss-of-use cover and car, van or truck hire, depending on the selected cover and policy terms.",[],{"type":70,"text":3148,"spans":3149,"direction":73},"If the vehicles transport stock, raw materials or customers’ products, fleet owners should separately consider Goods in Transit Insurance. Commercial vehicle insurance protects the insured vehicle according to the policy, while goods-in-transit cover relates to the load being transported.",[3150],{"start":3030,"end":3151,"type":216,"data":3152},137,{"link_type":78,"url":3153,"target":1526},"https://www.miway.co.za/business-insurance/goods-in-transit?utm_source=chatgpt.com","article_content_text$2cbee345-c65c-458c-9825-faf3fffc8242",{"variation":1506,"version":1507,"items":3156,"primary":3157,"id":3181,"slice_type":1546,"slice_label":9},[],{"heading":3158,"content":3159,"link_heading":1363},"More consistent driving across the fleet",[3160,3163,3166,3169,3172,3175,3178],{"type":70,"text":3161,"spans":3162,"direction":73},"Put five drivers behind the wheel of the same manual truck and you may get five slightly different driving styles.",[],{"type":70,"text":3164,"spans":3165,"direction":73},"Some drivers change gear earlier.",[],{"type":70,"text":3167,"spans":3168,"direction":73},"Others hold a gear longer.",[],{"type":70,"text":3170,"spans":3171,"direction":73},"Some may use the clutch more aggressively than others.",[],{"type":70,"text":3173,"spans":3174,"direction":73},"With an automated transmission, more of the shifting process is controlled by the vehicle rather than individual driver technique.",[],{"type":70,"text":3176,"spans":3177,"direction":73},"That can create greater consistency across a fleet.",[],{"type":70,"text":3179,"spans":3180,"direction":73},"For fleet managers, consistency makes it easier to analyse vehicle performance because one variable – manual gear selection – becomes less dependent on individual driving style.",[],"article_content_text$062f3753-44d1-4fa3-8b0f-fcd625dfa7aa",{"variation":1506,"version":1507,"items":3183,"primary":3184,"id":3205,"slice_type":1546,"slice_label":9},[],{"heading":3185,"content":3186,"link_heading":1363},"Less clutch work can mean less driver fatigue",[3187,3190,3193,3196,3199,3202],{"type":70,"text":3188,"spans":3189,"direction":73},"Heavy traffic can make constant clutch and gear operation tiring.",[],{"type":70,"text":3191,"spans":3192,"direction":73},"For drivers spending hours behind the wheel, removing repeated manual shifts can make the driving environment more comfortable.",[],{"type":70,"text":3194,"spans":3195,"direction":73},"That doesn't remove the need for skilled professional drivers.",[],{"type":70,"text":3197,"spans":3198,"direction":73},"Drivers still need to understand vehicle behaviour, road conditions, braking, load management and safe driving techniques.",[],{"type":70,"text":3200,"spans":3201,"direction":73},"What automation can do is reduce some of the repetitive workload.",[],{"type":70,"text":3203,"spans":3204,"direction":73},"That may allow drivers to focus more attention on the road and the traffic around them.",[],"article_content_text$58a81596-48bd-4b13-a9bb-c64e32ed409d",{"variation":1506,"version":1507,"items":3207,"primary":3208,"id":3232,"slice_type":1546,"slice_label":9},[],{"heading":3209,"content":3210,"link_heading":1363},"Automatic transmissions can broaden driver accessibility",[3211,3214,3217,3220,3223,3226,3229],{"type":70,"text":3212,"spans":3213,"direction":73},"Experienced manual truck drivers remain highly valuable.",[],{"type":70,"text":3215,"spans":3216,"direction":73},"But fleets also need to think about recruitment, training and how easily drivers can move between vehicles.",[],{"type":70,"text":3218,"spans":3219,"direction":73},"Automated transmissions reduce one of the technical tasks involved in operating a heavy vehicle.",[],{"type":70,"text":3221,"spans":3222,"direction":73},"For some fleets, that can make vehicles easier to operate consistently across a larger driver pool.",[],{"type":70,"text":3224,"spans":3225,"direction":73},"However, driver training remains essential.",[],{"type":70,"text":3227,"spans":3228,"direction":73},"Automatic doesn't mean foolproof.",[],{"type":70,"text":3230,"spans":3231,"direction":73},"Drivers still need to understand the particular truck, its braking systems, operating limits, loads and safety procedures.",[],"article_content_text$07b835a4-6e6f-44cb-b2e0-af1183efc02b",{"variation":1506,"version":1507,"items":3234,"primary":3235,"id":3300,"slice_type":1546,"slice_label":9},[],{"heading":3236,"content":3237,"link_heading":1363},"Think about maintenance – not just fuel",[3238,3241,3244,3247,3250,3253,3256,3260,3263,3267,3270,3273,3276,3279,3282,3285,3288,3291,3294,3297],{"type":70,"text":3239,"spans":3240,"direction":73},"Fuel receives plenty of attention because it's a visible operating expense.",[],{"type":70,"text":3242,"spans":3243,"direction":73},"But fleet owners should also consider maintenance and downtime.",[],{"type":70,"text":3245,"spans":3246,"direction":73},"With a traditional manual transmission, clutch wear can be influenced significantly by the way the vehicle is driven.",[],{"type":70,"text":3248,"spans":3249,"direction":73},"An AMT automates clutch operation, potentially reducing some driver-related variation.",[],{"type":70,"text":3251,"spans":3252,"direction":73},"However, modern automated systems also contain sophisticated electronic and mechanical components.",[],{"type":70,"text":3254,"spans":3255,"direction":73},"That means the calculation shouldn't simply be:",[],{"type":70,"text":3257,"spans":3258,"direction":73},"“Will I replace fewer clutches?”",[3259],{"start":28,"end":705,"type":1594},{"type":70,"text":3261,"spans":3262,"direction":73},"Instead ask:",[],{"type":70,"text":3264,"spans":3265,"direction":73},"“What will this vehicle cost to operate over its entire working life?”",[3266],{"start":28,"end":118,"type":1594},{"type":70,"text":3268,"spans":3269,"direction":73},"That includes:",[],{"type":70,"text":3271,"spans":3272,"direction":73},"·        scheduled maintenance;",[],{"type":70,"text":3274,"spans":3275,"direction":73},"·        transmission servicing;",[],{"type":70,"text":3277,"spans":3278,"direction":73},"·        replacement parts;",[],{"type":70,"text":3280,"spans":3281,"direction":73},"·        repair costs;",[],{"type":70,"text":3283,"spans":3284,"direction":73},"·        fuel;",[],{"type":70,"text":3286,"spans":3287,"direction":73},"·        tyres;",[],{"type":70,"text":3289,"spans":3290,"direction":73},"·        driver training;",[],{"type":70,"text":3292,"spans":3293,"direction":73},"·        expected downtime;",[],{"type":70,"text":3295,"spans":3296,"direction":73},"·        manufacturer support; and",[],{"type":70,"text":3298,"spans":3299,"direction":73},"·        resale value.",[],"article_content_text$8ff380d5-d7be-49af-9efc-8295748d8121",{"variation":1506,"version":1507,"items":3302,"primary":3303,"id":3327,"slice_type":1546,"slice_label":9},[],{"heading":3304,"content":3305,"link_heading":1363},"What are the disadvantages of automatic or AMT trucks?",[3306,3309,3312,3315,3321,3324],{"type":70,"text":3307,"spans":3308,"direction":73},"Automatic technology isn't automatically the right answer for every fleet.",[],{"type":70,"text":3310,"spans":3311,"direction":73},"Potential considerations can include a higher purchase price on certain models, specialised repair requirements and different performance characteristics depending on the application.",[],{"type":70,"text":3313,"spans":3314,"direction":73},"Some experienced drivers may also prefer the additional manual control offered by traditional transmissions in particular operating environments.",[],{"type":70,"text":3316,"spans":3317,"direction":73},"That's why fleet managers should compare vehicles based on total cost of ownership, not transmission type alone.",[3318],{"start":3319,"end":3320,"type":1594},59,82,{"type":70,"text":3322,"spans":3323,"direction":73},"A truck that costs more upfront could potentially deliver operational savings elsewhere.",[],{"type":70,"text":3325,"spans":3326,"direction":73},"Equally, buying an automated truck doesn't guarantee those savings if the vehicle isn't suited to the routes and work it performs.",[],"article_content_text$71c0ed32-5aea-4379-9fa5-46b190ee6689",{"variation":1506,"version":1507,"items":3329,"primary":3330,"id":3379,"slice_type":1546,"slice_label":9},[],{"heading":3331,"content":3332,"link_heading":1363},"What should fleet owners compare before buying?",[3333,3336,3339,3342,3344,3347,3350,3353,3356,3359,3361,3364,3367,3370,3373,3376],{"type":70,"text":3334,"spans":3335,"direction":73},"Before deciding between manual, automatic or AMT trucks, look at your actual operation.",[],{"type":3337,"text":3100,"spans":3338,"direction":73},"heading3",[],{"type":70,"text":3340,"spans":3341,"direction":73},"Does the truck spend most of its time on long-distance highways, congested urban routes, construction sites or demanding terrain?",[],{"type":3337,"text":3097,"spans":3343,"direction":73},[],{"type":70,"text":3345,"spans":3346,"direction":73},"What does the vehicle normally carry, and how consistent is that load?",[],{"type":3337,"text":3348,"spans":3349,"direction":73},"Drivers",[],{"type":70,"text":3351,"spans":3352,"direction":73},"How experienced are your drivers, and how much training will they require?",[],{"type":3337,"text":3354,"spans":3355,"direction":73},"Fuel consumption",[],{"type":70,"text":3357,"spans":3358,"direction":73},"Compare real manufacturer specifications and, where possible, operational fleet data rather than relying on a general assumption about automatic versus manual transmissions.",[],{"type":3337,"text":3114,"spans":3360,"direction":73},[],{"type":70,"text":3362,"spans":3363,"direction":73},"What servicing does the transmission require, and how easily can parts and technical support be accessed?",[],{"type":3337,"text":3365,"spans":3366,"direction":73},"Downtime",[],{"type":70,"text":3368,"spans":3369,"direction":73},"If the vehicle needs specialist transmission repairs, how quickly can it return to service?",[],{"type":3337,"text":3371,"spans":3372,"direction":73},"Total cost of ownership",[],{"type":70,"text":3374,"spans":3375,"direction":73},"Consider purchase price, finance, fuel, maintenance, downtime and expected resale value together.",[],{"type":70,"text":3377,"spans":3378,"direction":73},"The cheapest truck to buy isn't necessarily the cheapest truck to operate.",[],"article_content_text$72ab6f16-b30e-42cb-b26a-74767ce34494",{"variation":1506,"version":1507,"items":3381,"primary":3382,"id":3409,"slice_type":1546,"slice_label":9},[],{"heading":3383,"content":3384,"link_heading":1363},"Technology doesn't remove fleet risk",[3385,3388,3391,3394,3397,3400,3403,3406],{"type":70,"text":3386,"spans":3387,"direction":73},"A more efficient transmission can potentially help reduce operating costs.",[],{"type":70,"text":3389,"spans":3390,"direction":73},"But it can't protect a truck against every risk it faces on the road.",[],{"type":70,"text":3392,"spans":3393,"direction":73},"Accidents, theft, hijacking, vehicle damage and other unexpected events can still interrupt operations.",[],{"type":70,"text":3395,"spans":3396,"direction":73},"And when a commercial vehicle is off the road, the financial impact can go beyond repairing the truck.",[],{"type":70,"text":3398,"spans":3399,"direction":73},"Deliveries can be delayed.",[],{"type":70,"text":3401,"spans":3402,"direction":73},"Customers can be affected.",[],{"type":70,"text":3404,"spans":3405,"direction":73},"Revenue-generating work may have to stop.",[],{"type":70,"text":3407,"spans":3408,"direction":73},"That's why vehicle technology and risk management should be considered together.",[],"article_content_text$3f695211-0e8b-44ae-a164-3440961fd22c",{"variation":1506,"version":1507,"items":3411,"primary":3412,"id":3443,"slice_type":1546,"slice_label":9},[],{"heading":3413,"content":3414,"link_heading":395},"Where does fleet insurance fit in?",[3415,3421,3428,3436,3440],{"type":70,"text":3416,"spans":3417,"direction":73},"If trucks are essential to your operation, protecting them should form part of your wider business insurance strategy.",[3418],{"start":3419,"end":3420,"type":1594},90,108,{"type":70,"text":3422,"spans":3423,"direction":73},"Miway Fleet Insurance allows businesses operating multiple vehicles to manage their vehicles under a fleet approach rather than treating every vehicle as an isolated risk.",[3424],{"start":28,"end":3425,"type":216,"data":3426},21,{"link_type":78,"url":3427,"target":135},"https://www.miway.co.za/blog/fleet-insurance-explained-for-business-vehicles",{"type":70,"text":3429,"spans":3430,"direction":73},"For businesses using individual trucks, bakkies, vans or other work vehicles, commercial vehicle insurance can help protect vehicles used for business purposes against insured events, subject to the policy terms and cover selected.",[3431],{"start":3432,"end":3433,"type":216,"data":3434},78,106,{"link_type":78,"url":3435,"target":135},"https://www.miway.co.za/blog/business-insurance/what-you-need-to-know-about-commercial-vehicle-insurance",{"type":70,"text":3437,"spans":3438,"direction":73},"The important point is that your business insurance should keep pace with your fleet.",[3439],{"start":1009,"end":1871,"type":1594},{"type":70,"text":3441,"spans":3442,"direction":73},"If you replace vehicles, expand the fleet, change the way vehicles are used or significantly change their values, review your cover rather than assuming an old policy still reflects the operation",[],"article_content_text$b99fd4d2-24fb-462f-888a-b79708f3b2c4",{"variation":1506,"version":1507,"items":3445,"primary":3446,"id":3466,"slice_type":1546,"slice_label":9},[],{"heading":2441,"content":3447,"link_heading":1363},[3448,3451,3454,3457,3460,3463],{"type":70,"text":3449,"spans":3450,"direction":73},"There isn't one answer for every transport business.",[],{"type":70,"text":3452,"spans":3453,"direction":73},"Automatic and automated manual transmissions can offer advantages including consistent gear selection, reduced driver workload and potentially improved operating efficiency.",[],{"type":70,"text":3455,"spans":3456,"direction":73},"But the business case needs to be tested against your own routes, vehicles, drivers, maintenance requirements and total cost of ownership.",[],{"type":70,"text":3458,"spans":3459,"direction":73},"Don't choose automatic simply because the technology is newer.",[],{"type":70,"text":3461,"spans":3462,"direction":73},"And don't choose manual simply because that's what the fleet has always used.",[],{"type":70,"text":3464,"spans":3465,"direction":73},"Choose the technology that helps your operation perform efficiently, reliably and safely.",[],"article_content_text$b43082c3-ab5e-41f2-84ab-92971a531d59",{"variation":1506,"version":1507,"items":3468,"primary":3469,"id":3482,"slice_type":1546,"slice_label":9},[],{"heading":2472,"content":3470,"link_heading":1363},[3471,3474,3477],{"type":70,"text":3472,"spans":3473,"direction":73},"Your trucks help generate revenue, serve customers and keep your operation running.",[],{"type":70,"text":3475,"spans":3476,"direction":73},"Make sure your fleet strategy considers more than purchase price – from fuel and maintenance to driver performance, downtime and risk.",[],{"type":70,"text":3478,"spans":3479,"direction":73},"Explore Miway Business Insurance and find vehicle and fleet cover suited to the way your business operates.",[3480],{"start":28,"end":705,"type":216,"data":3481},{"link_type":78,"url":2486,"target":135},"article_content_text$49921892-6885-4f2d-88bb-43ca83c14907",{"variation":1911,"version":1507,"items":3484,"primary":3485,"id":3547,"slice_type":1546,"slice_label":9},[],{"heading":1914,"content":3486,"sub_sections":3487,"link_heading":1363},[],[3488,3493,3499,3505,3511,3517,3523,3529,3535,3541],{"subheading":3056,"list":3489,"link_subsection":1363},[3490],{"type":70,"text":3491,"spans":3492,"direction":73},"An automated manual transmission uses a conventional mechanical gearbox with electronically controlled clutch and gear changes. It reduces manual shifting while differing mechanically from a traditional torque-converter automatic.",[],{"subheading":3494,"list":3495,"link_subsection":1363},"Are automatic trucks more fuel-efficient than manual trucks?",[3496],{"type":70,"text":3497,"spans":3498,"direction":73},"They can improve consistency by selecting gears according to programmed logic, route and load conditions. Actual fuel use still depends on vehicle specification, payload, terrain, speed, maintenance and driver behaviour.",[],{"subheading":3500,"list":3501,"link_subsection":1363},"Can an AMT reduce driver fatigue?",[3502],{"type":70,"text":3503,"spans":3504,"direction":73},"Yes. Reducing repeated clutch and gear work can lower physical workload, especially in congestion or stop-start routes. Drivers still need alertness, training and safe operating habits.",[],{"subheading":3506,"list":3507,"link_subsection":1363},"Do automatic trucks require less driver training?",[3508],{"type":70,"text":3509,"spans":3510,"direction":73},"They may be easier to operate consistently, but model-specific training remains important. Drivers must understand modes, hill starts, braking systems, loads and how the transmission responds on difficult terrain.",[],{"subheading":3512,"list":3513,"link_subsection":1363},"What are the disadvantages of automatic trucks?",[3514],{"type":70,"text":3515,"spans":3516,"direction":73},"Possible disadvantages include higher purchase prices, specialised diagnostics, different repair costs and poor performance if the specification does not suit the route or load.",[],{"subheading":3518,"list":3519,"link_subsection":1363},"Are AMT trucks cheaper to maintain?",[3520],{"type":70,"text":3521,"spans":3522,"direction":73},"Not always. Less clutch abuse may help in some fleets, but electronic controls and specialised components can be costly. Compare scheduled maintenance, component life, dealer support and downtime.",[],{"subheading":3524,"list":3525,"link_subsection":1363},"What should a fleet compare before buying an automatic truck?",[3526],{"type":70,"text":3527,"spans":3528,"direction":73},"Compare route, load, fuel data, driver needs, service support, parts availability, maintenance costs, downtime, resale value and total cost over the expected operating life.",[],{"subheading":3530,"list":3531,"link_subsection":1363},"Are automatic trucks suitable for long-haul routes?",[3532],{"type":70,"text":3533,"spans":3534,"direction":73},"They can be well suited to long-haul work when the vehicle, transmission ratios and support network match the route and payload. A controlled trial using fleet data is preferable to assumptions.",[],{"subheading":3536,"list":3537,"link_subsection":1363},"Does truck transmission type affect insurance?",[3538],{"type":70,"text":3539,"spans":3540,"direction":73},"Transmission type is one factor among vehicle value, repair cost, use, routes, drivers and claims history. Give the insurer accurate vehicle specifications and operating information.",[],{"subheading":3542,"list":3543,"link_subsection":1363},"Should an entire fleet switch to automatic trucks at once?",[3544],{"type":70,"text":3545,"spans":3546,"direction":73},"A phased pilot is often more practical. Test selected vehicles on representative routes, track fuel, downtime, maintenance and driver feedback, then compare results before scaling.",[],"article_content_text$9df80821-3f18-4e39-92cf-074354bfc3ca","Automatic vs Manual Trucks for Fleets | Miway Business Insurance","Compare automatic, automated manual and manual trucks by fuel use, driver fatigue, maintenance, route suitability and total fleet ownership cost.risk.",{"dimensions":3551,"alt":3006,"copyright":9,"url":3552,"id":3008,"edit":3553},{"width":1982,"height":1983},"https://images.prismic.io/miway-website/7cD-pFPYVCW5GRln_Set7.png?auto=format,compress&rect=501,0,1160,609&w=2400&h=1260",{"x":1986,"y":28,"zoom":29,"background":30},{"link_type":35},[3556],{"type":70,"text":3017,"spans":3557,"direction":73},[],{"id":1993,"type":1994,"tags":3559,"lang":16,"slug":1996,"first_publication_date":1997,"last_publication_date":1998,"uid":1999,"link_type":393,"key":3560,"isBroken":395},[],"fbc5c1e5-f187-4be2-92f1-5fccba3c721a",[],{"dimensions":3563,"alt":3006,"copyright":9,"url":3007,"id":3008,"edit":3564},{"width":1497,"height":1498},{"x":28,"y":28,"zoom":29,"background":30},{"id":3566,"uid":3567,"url":3568,"type":1469,"href":3569,"tags":3570,"first_publication_date":3572,"last_publication_date":3573,"slugs":3574,"linked_documents":3576,"lang":16,"alternate_languages":3577,"data":3578},"arGxMBYAADMAFTHP","women-in-logistics-entrepreneurship-lessons-from-nonkosi-dyantyi","/blog/women-in-logistics-entrepreneurship-lessons-from-nonkosi-dyantyi","https://miway-website.cdn.prismic.io/api/v2/documents/search?ref=asdvMRIAAC0A1xvb&q=%5B%5B%3Ad+%3D+at%28document.id%2C+%22arGxMBYAADMAFTHP%22%29+%5D%5D",[635,985,958,3571],"Insurance","2026-09-22T11:11:45+0000","2026-10-01T14:55:35+0000",[3575],"2026-09-22t0400000000",[],[],{"date":3579,"heading":3580,"duration":9,"article_type":3581,"category":3584,"related_product":3588,"thumbnail":3591,"type":1503,"related_insurance":9,"slices":3597,"meta_title":4181,"meta_description":4182,"meta_keywords":9,"meta_image":4183,"canonical":4187,"intro":4188,"author":1991,"service_block":4191,"in_this_article":4194,"hero_image":4195},"2026-09-22T04:00:00+0000","Women in logistics: Entrepreneurship lessons from Nonkosi Dyantyi",{"id":1482,"type":1339,"tags":3582,"lang":16,"slug":639,"first_publication_date":1484,"last_publication_date":1484,"uid":639,"url":1343,"link_type":393,"key":3583,"isBroken":395},[],"116e377d-cd4c-4b40-8ccf-405b068eefd8",{"id":1487,"type":1488,"tags":3585,"lang":16,"slug":639,"first_publication_date":1490,"last_publication_date":1490,"uid":639,"url":1343,"data":3586,"link_type":393,"key":3587,"isBroken":395},[635,985],{"name":635,"tag":2058},"dad2b7ac-ac07-43c6-b257-5a3e4c38d3c2",{"id":1249,"type":515,"tags":3589,"lang":16,"slug":1251,"first_publication_date":1252,"last_publication_date":1253,"uid":1254,"url":1255,"link_type":393,"key":3590,"isBroken":395},[635,985,519],"1187aecb-4f16-41eb-a3cd-d8a0b46bec1c",{"dimensions":3592,"alt":3593,"copyright":9,"url":3594,"id":3595,"edit":3596},{"width":1497,"height":1498},"woman in business","https://images.prismic.io/miway-website/Y6ldUqXVDD57naqM_Set6.png?auto=format,compress","Y6ldUqXVDD57naqM",{"x":28,"y":28,"zoom":29,"background":30},[3598,3638,3681,3711,3744,3803,3839,3884,3925,3985,4015,4039,4077,4098,4116],{"variation":1506,"version":1507,"items":3599,"primary":3600,"id":3637,"slice_type":1546,"slice_label":9},[],{"heading":3601,"content":3602,"link_heading":1363},"Entrepreneurship lessons from Nonkosi Dyantyi",[3603,3606,3609,3612,3615,3618,3624,3627,3630],{"type":70,"text":3604,"spans":3605,"direction":73},"How a South African woman entrepreneur built her place in logistics, and the lessons business owners can take from her journey.",[],{"type":70,"text":3607,"spans":3608,"direction":73},"Building a business takes ambition. Building one in an industry where few people around the table look like you can demand something more: resilience, confidence, strong relationships and a willingness to keep learning.",[],{"type":70,"text":3610,"spans":3611,"direction":73},"Nonkosi Dyantyi knows that first-hand.",[],{"type":70,"text":3613,"spans":3614,"direction":73},"As the founder and CEO of Lebama Group Logistics, she entered an industry traditionally dominated by men while also navigating the realities of entrepreneurship and motherhood.",[],{"type":70,"text":3616,"spans":3617,"direction":73},"Her experience is particularly relevant today.",[],{"type":70,"text":3619,"spans":3620,"direction":73},"According to the World Economic Forum, African women have the highest rate of female entrepreneurship globally, at 26%.",[3621],{"start":2814,"end":2895,"type":216,"data":3622},{"link_type":78,"url":3623,"target":1526},"https://www.weforum.org/stories/2025/01/davos-2025-here-s-what-was-top-of-the-agenda-for-leaders-from-africa/",{"type":70,"text":3625,"spans":3626,"direction":73},"But starting a business and building one that can survive, scale and create a lasting legacy are very different challenges.",[],{"type":70,"text":3628,"spans":3629,"direction":73},"For Nonkosi, the journey has required resilience, good people, smart risk management and the confidence to keep going when quitting would have been easier.",[],{"type":70,"text":3631,"spans":3632,"direction":73},"For logistics entrepreneurs, risk management can include looking after vehicles, drivers, transported goods and business operations. Appropriate business insurance can form part of this broader approach as a company grows.",[3633],{"start":3634,"end":3635,"type":216,"data":3636},145,163,{"link_type":78,"url":2486,"target":1526},"article_content_text$a9b4e9f3-97f3-4f0e-9ca8-e16c79f3a367",{"variation":1506,"version":1507,"items":3639,"primary":3640,"id":3680,"slice_type":1546,"slice_label":9},[],{"heading":3641,"content":3642,"link_heading":1363},"From communications to logistics entrepreneur",[3643,3646,3649,3652,3655,3658,3661,3664,3667,3670,3673],{"type":70,"text":3644,"spans":3645,"direction":73},"Running a logistics fleet wasn’t always part of Nonkosi’s career plan.",[],{"type":70,"text":3647,"spans":3648,"direction":73},"Before starting Lebama Group Logistics in 2021, she worked in communications roles at companies including Sasol, Total and Goodyear.",[],{"type":70,"text":3650,"spans":3651,"direction":73},"Those roles brought her into contact with people operating transport and logistics businesses and gave her an understanding of how the industry worked.",[],{"type":70,"text":3653,"spans":3654,"direction":73},"Over time, she began to see an opportunity.",[],{"type":70,"text":3656,"spans":3657,"direction":73},"More importantly, she began to see herself in it.",[],{"type":70,"text":3659,"spans":3660,"direction":73},"“I’ve always been one to do things a bit differently,” says Nonkosi.",[],{"type":70,"text":3662,"spans":3663,"direction":73},"Her first role model was her mother, who worked as a domestic worker before becoming a teacher and transforming the direction of her own life.",[],{"type":70,"text":3665,"spans":3666,"direction":73},"That example left Nonkosi with an important lesson: where you start doesn’t have to determine where you finish.",[],{"type":70,"text":3668,"spans":3669,"direction":73},"She may not initially have had the same technical background as some people already working in logistics, but she had experience, determination and the willingness to learn.",[],{"type":70,"text":3671,"spans":3672,"direction":73},"Those qualities became part of her competitive advantage.",[],{"type":70,"text":3674,"spans":3675,"direction":73},"As a logistics business expands, however, ambition must be supported by practical systems. This includes maintaining vehicles, checking driver credentials, keeping accurate fleet records and reviewing whether the company has suitable business vehicle and fleet insurance.",[3676],{"start":3677,"end":3678,"type":216,"data":3679},234,270,{"link_type":78,"url":3032,"target":1526},"article_content_text$8dc2ae29-7609-45ee-be23-b8dfca0dba3e",{"variation":1506,"version":1507,"items":3682,"primary":3683,"id":3710,"slice_type":1546,"slice_label":9},[],{"heading":3684,"content":3685,"link_heading":1363},"What helps women entrepreneurs succeed?",[3686,3689,3692,3695,3703],{"type":70,"text":3687,"spans":3688,"direction":73},"There is no single formula for entrepreneurial success.",[],{"type":70,"text":3690,"spans":3691,"direction":73},"However, research into women entrepreneurs in South Africa repeatedly identifies factors including resilience, financial and human capital, innovation, professional networks and the ability to manage work-life demands.",[],{"type":70,"text":3693,"spans":3694,"direction":73},"Nonkosi’s story brings several of those factors to life.",[],{"type":70,"text":3696,"spans":3697,"direction":73},"Entrepreneurs do not have to handle every operational challenge alone. Business support services such as MiBusiness Assist can provide access to assistance with administration, marketing, IT, legal matters and financial guidance, depending on the selected service.",[3698],{"start":3699,"end":3700,"type":216,"data":3701},105,122,{"link_type":78,"url":3702,"target":1526},"https://www.miway.co.za/business-insurance/mibusinessassist?utm_source=chatgpt.com",{"type":70,"text":3704,"spans":3705,"direction":73},"For entrepreneurs in transport and logistics, success also requires disciplined risk management. A reliable fleet may keep the business moving, but the goods being transported can represent an equally important financial exposure. Goods in Transit Insurance can provide cover for specified goods transported by road, subject to the policy’s terms and selected cover.",[3706],{"start":3707,"end":3708,"type":216,"data":3709},231,257,{"link_type":78,"url":3153,"target":1526},"article_content_text$d3d57fa1-b067-4e8f-b7c8-c74dab8d6ab2",{"variation":1506,"version":1507,"items":3712,"primary":3713,"id":3743,"slice_type":1546,"slice_label":9},[],{"heading":3714,"content":3715,"link_heading":1363},"Resilience matters more than pretending everything is easy",[3716,3719,3722,3725,3728,3731,3734,3737,3740],{"type":70,"text":3717,"spans":3718,"direction":73},"Entrepreneurship rarely follows a straight line.",[],{"type":70,"text":3720,"spans":3721,"direction":73},"There are customers to win, cash flow to manage, vehicles and suppliers to coordinate and decisions to make without always knowing exactly how things will turn out.",[],{"type":70,"text":3723,"spans":3724,"direction":73},"Nonkosi is open about having experienced moments when she wanted to give up.",[],{"type":70,"text":3726,"spans":3727,"direction":73},"What kept her moving was her determination to win and the support of other women in the logistics industry.",[],{"type":70,"text":3729,"spans":3730,"direction":73},"That distinction matters.",[],{"type":70,"text":3732,"spans":3733,"direction":73},"Being resilient doesn't mean never doubting yourself.",[],{"type":70,"text":3735,"spans":3736,"direction":73},"It means continuing to make decisions and move forward even when doubt appears.",[],{"type":70,"text":3738,"spans":3739,"direction":73},"South African research into female entrepreneurship has similarly identified resilience as an important contributor to entrepreneurial success.",[],{"type":70,"text":3741,"spans":3742,"direction":73},"For an entrepreneur, that might mean learning from a failed pitch, changing a business process that isn't working or asking for help rather than assuming you have to solve everything alone.",[],"article_content_text$4972f629-cfe1-4a31-b14c-3d27784718ed",{"variation":1506,"version":1507,"items":3745,"primary":3746,"id":3802,"slice_type":1546,"slice_label":9},[],{"heading":3747,"content":3748,"link_heading":1363},"You don't need to know everything – but you need the right people",[3749,3752,3755,3758,3761,3764,3769,3772,3775,3778,3781,3784,3787,3790,3793,3796,3799],{"type":70,"text":3750,"spans":3751,"direction":73},"One of the strongest lessons in Nonkosi's story is the role other people have played.",[],{"type":70,"text":3753,"spans":3754,"direction":73},"She credits experienced women in the industry with helping her develop her knowledge, close gaps and navigate the logistics sector.",[],{"type":70,"text":3756,"spans":3757,"direction":73},"That is an important entrepreneurial lesson.",[],{"type":70,"text":3759,"spans":3760,"direction":73},"Business owners often feel they have to be experts in sales, finance, operations, compliance, marketing, technology and people management all at once.",[],{"type":70,"text":3762,"spans":3763,"direction":73},"They don't.",[],{"type":70,"text":3765,"spans":3766,"direction":73},"Knowing where you need expertise and who can provide it can be far more valuable.",[3767],{"start":1771,"end":3768,"type":1594},55,{"type":70,"text":3770,"spans":3771,"direction":73},"A strong entrepreneurial network may include:",[],{"type":70,"text":3773,"spans":3774,"direction":73},"·        experienced business owners;",[],{"type":70,"text":3776,"spans":3777,"direction":73},"·        mentors;",[],{"type":70,"text":3779,"spans":3780,"direction":73},"·        accountants and financial advisers;",[],{"type":70,"text":3782,"spans":3783,"direction":73},"·        legal and compliance specialists;",[],{"type":70,"text":3785,"spans":3786,"direction":73},"·        suppliers;",[],{"type":70,"text":3788,"spans":3789,"direction":73},"·        industry associations;",[],{"type":70,"text":3791,"spans":3792,"direction":73},"·        technology partners; and",[],{"type":70,"text":3794,"spans":3795,"direction":73},"·        insurance and risk specialists.",[],{"type":70,"text":3797,"spans":3798,"direction":73},"Good partnerships don't remove every business challenge.",[],{"type":70,"text":3800,"spans":3801,"direction":73},"They can make those challenges easier to understand and manage.",[],"article_content_text$63790d05-4f98-457a-926d-4aaa9bccb124",{"variation":1506,"version":1507,"items":3804,"primary":3805,"id":3838,"slice_type":1546,"slice_label":9},[],{"heading":3806,"content":3807,"link_heading":1363},"Being a woman in a male-dominated industry can bring additional challenges",[3808,3811,3814,3817,3820,3823,3826,3829,3832,3835],{"type":70,"text":3809,"spans":3810,"direction":73},"The logistics sector is changing, but women remain under-represented in many senior positions.",[],{"type":70,"text":3812,"spans":3813,"direction":73},"For entrepreneurs such as Nonkosi, that can mean needing to establish credibility while simultaneously learning the technical and commercial realities of running the company.",[],{"type":70,"text":3815,"spans":3816,"direction":73},"Her approach was not to pretend she knew everything.",[],{"type":70,"text":3818,"spans":3819,"direction":73},"She backed the strengths she already had and learned the parts she didn't.",[],{"type":70,"text":3821,"spans":3822,"direction":73},"That's an important distinction for anyone entering an unfamiliar industry.",[],{"type":70,"text":3824,"spans":3825,"direction":73},"You don't need to arrive as the finished product.",[],{"type":70,"text":3827,"spans":3828,"direction":73},"You need to be willing to develop.",[],{"type":70,"text":3830,"spans":3831,"direction":73},"For women considering industries in which they remain under-represented, Nonkosi's experience also shows why visible role models matter.",[],{"type":70,"text":3833,"spans":3834,"direction":73},"Seeing someone else build a successful business can make an opportunity feel possible.",[],{"type":70,"text":3836,"spans":3837,"direction":73},"Becoming that example can help the next entrepreneur believe the same.",[],"article_content_text$3d546807-2896-40b5-b681-3006ffebd966",{"variation":1506,"version":1507,"items":3840,"primary":3841,"id":3883,"slice_type":1546,"slice_label":9},[],{"heading":3842,"content":3843,"link_heading":1363},"Access to funding remains part of the conversation",[3844,3847,3850,3853,3856,3859,3862,3865,3868,3871,3874,3877,3880],{"type":70,"text":3845,"spans":3846,"direction":73},"Confidence and resilience are valuable, but they don't pay for vehicles, equipment, stock or working capital.",[],{"type":70,"text":3848,"spans":3849,"direction":73},"Recent South African research continues to identify access to finance, collateral and financial skills as significant challenges for women entrepreneurs.",[],{"type":70,"text":3851,"spans":3852,"direction":73},"That means a growing business needs more than ambition.",[],{"type":70,"text":3854,"spans":3855,"direction":73},"It needs financial discipline.",[],{"type":70,"text":3857,"spans":3858,"direction":73},"Entrepreneurs should understand:",[],{"type":70,"text":3860,"spans":3861,"direction":73},"·        how much cash the business needs to operate;",[],{"type":70,"text":3863,"spans":3864,"direction":73},"·        when customers are likely to pay;",[],{"type":70,"text":3866,"spans":3867,"direction":73},"·        which expenses are fixed;",[],{"type":70,"text":3869,"spans":3870,"direction":73},"·        what growth will cost;",[],{"type":70,"text":3872,"spans":3873,"direction":73},"·        what assets the business needs;",[],{"type":70,"text":3875,"spans":3876,"direction":73},"·        which risks could create unexpected costs; and",[],{"type":70,"text":3878,"spans":3879,"direction":73},"·        how much financial pressure the company could absorb if something went wrong.",[],{"type":70,"text":3881,"spans":3882,"direction":73},"The better you understand the numbers behind your business, the better prepared you are when speaking to lenders, investors and other potential funding partners.",[],"article_content_text$b8d00a28-1c2e-406c-b28b-85b98cff4f09",{"variation":1506,"version":1507,"items":3885,"primary":3886,"id":3924,"slice_type":1546,"slice_label":9},[],{"heading":3887,"content":3888,"link_heading":1363},"Protect the assets that help the business earn",[3889,3892,3895,3898,3901,3904,3909,3918,3921],{"type":70,"text":3890,"spans":3891,"direction":73},"For a logistics company, vehicles aren't simply assets.",[],{"type":70,"text":3893,"spans":3894,"direction":73},"They're how the business delivers.",[],{"type":70,"text":3896,"spans":3897,"direction":73},"If a truck is damaged, cargo is lost or operations are interrupted, the financial effect can spread quickly.",[],{"type":70,"text":3899,"spans":3900,"direction":73},"Revenue can stop while expenses continue.",[],{"type":70,"text":3902,"spans":3903,"direction":73},"That's why risk management became another important part of Nonkosi's entrepreneurial journey.",[],{"type":70,"text":3905,"spans":3906,"direction":73},"The right business insurance should reflect what the business actually depends on.",[3907],{"start":2120,"end":3908,"type":1594},28,{"type":70,"text":3910,"spans":3911,"direction":73},"For a logistics operator, that could mean looking at areas such as business vehicle and fleet insurance, Goods in Transit insurance and other relevant forms of business protection depending on how the company operates.",[3912,3914],{"start":215,"end":3040,"type":216,"data":3913},{"link_type":78,"url":1838,"target":135},{"start":3699,"end":3915,"type":216,"data":3916},131,{"link_type":78,"url":3917,"target":135},"https://www.miway.co.za/blog/goods-in-transit-insurance-explained",{"type":70,"text":3919,"spans":3920,"direction":73},"The objective isn't to insure everything simply for the sake of having more cover.",[],{"type":70,"text":3922,"spans":3923,"direction":73},"It's to identify which losses could seriously disrupt the business and determine how those risks should be managed.",[],"article_content_text$d65109f4-9048-45f7-9d59-85306f021357",{"variation":1506,"version":1507,"items":3926,"primary":3927,"id":3984,"slice_type":1546,"slice_label":9},[],{"heading":3928,"content":3929,"link_heading":1363},"Why is business insurance particularly important as a company grows?",[3930,3933,3936,3939,3942,3945,3950,3953,3956,3959,3962,3965,3968,3971,3974,3977],{"type":70,"text":3931,"spans":3932,"direction":73},"Growth changes risk.",[],{"type":70,"text":3934,"spans":3935,"direction":73},"One vehicle can become five.",[],{"type":70,"text":3937,"spans":3938,"direction":73},"One employee can become a team.",[],{"type":70,"text":3940,"spans":3941,"direction":73},"One important customer can become several major contracts.",[],{"type":70,"text":3943,"spans":3944,"direction":73},"You may acquire more equipment, move into premises or start transporting higher-value goods.",[],{"type":70,"text":3946,"spans":3947,"direction":73},"The business insurance that suited a company when it started may therefore no longer reflect what the business looks like several years later.",[3948],{"start":156,"end":3949,"type":1594},22,{"type":70,"text":3951,"spans":3952,"direction":73},"Business owners should periodically review:",[],{"type":70,"text":3954,"spans":3955,"direction":73},"·        vehicles and their values;",[],{"type":70,"text":3957,"spans":3958,"direction":73},"·        goods being transported;",[],{"type":70,"text":3960,"spans":3961,"direction":73},"·        business equipment;",[],{"type":70,"text":3963,"spans":3964,"direction":73},"·        premises;",[],{"type":70,"text":3966,"spans":3967,"direction":73},"·        liability exposure;",[],{"type":70,"text":3969,"spans":3970,"direction":73},"·        employees and authorised drivers;",[],{"type":70,"text":3972,"spans":3973,"direction":73},"·        business interruption risks; and",[],{"type":70,"text":3975,"spans":3976,"direction":73},"·        changes in contracts or customers.",[],{"type":70,"text":3978,"spans":3979,"direction":73},"You can read more in Miway's guide to business insurance for growing businesses.",[3980],{"start":2756,"end":3981,"type":216,"data":3982},79,{"link_type":78,"url":3983,"target":135},"https://www.miway.co.za/blog/business-insurance-explained-what-growing-businesses-actually-need","article_content_text$1ee658bb-5f50-444c-b02d-6530b423147f",{"variation":1506,"version":1507,"items":3986,"primary":3987,"id":4014,"slice_type":1546,"slice_label":9},[],{"heading":3988,"content":3989,"link_heading":1363},"Success doesn't have to mean choosing between business and family",[3990,3993,3996,3999,4002,4005,4008,4011],{"type":70,"text":3991,"spans":3992,"direction":73},"One of the most personal parts of Nonkosi's journey has been balancing entrepreneurship with motherhood.",[],{"type":70,"text":3994,"spans":3995,"direction":73},"She doesn't pretend that balance has always been easy.",[],{"type":70,"text":3997,"spans":3998,"direction":73},"Growing the business has sometimes required sacrifices and difficult choices.",[],{"type":70,"text":4000,"spans":4001,"direction":73},"But family is also one of the reasons she keeps going.",[],{"type":70,"text":4003,"spans":4004,"direction":73},"For Nonkosi, entrepreneurship is about creating a legacy for her children and showing them that owning and building something of their own is possible.",[],{"type":70,"text":4006,"spans":4007,"direction":73},"That changes the meaning of success.",[],{"type":70,"text":4009,"spans":4010,"direction":73},"It's not simply turnover, fleet size or the next contract.",[],{"type":70,"text":4012,"spans":4013,"direction":73},"It's also about creating something that can outlast you.",[],"article_content_text$56bb55a6-476b-4403-8ceb-f013ae2ea81a",{"variation":1506,"version":1507,"items":4016,"primary":4017,"id":4038,"slice_type":1546,"slice_label":9},[],{"heading":4018,"content":4019,"link_heading":1363},"Can women succeed in male-dominated industries?",[4020,4023,4026,4029,4032,4035],{"type":70,"text":4021,"spans":4022,"direction":73},"Absolutely.",[],{"type":70,"text":4024,"spans":4025,"direction":73},"But the better question may be:",[],{"type":70,"text":4027,"spans":4028,"direction":73},"What environment helps more women succeed?",[],{"type":70,"text":4030,"spans":4031,"direction":73},"Individual determination matters, but entrepreneurs also benefit from access to funding, mentoring, industry networks, knowledge, customers and service providers who understand the realities of their businesses.",[],{"type":70,"text":4033,"spans":4034,"direction":73},"Nonkosi's journey shows that success doesn't require pretending obstacles don't exist.",[],{"type":70,"text":4036,"spans":4037,"direction":73},"It requires developing the skills, relationships and resilience to navigate them.",[],"article_content_text$41c0125b-e6b6-4d9d-a89e-16041d476333",{"variation":1506,"version":1507,"items":4040,"primary":4041,"id":4076,"slice_type":1546,"slice_label":9},[],{"heading":4042,"content":4043,"link_heading":1363},"Lessons other entrepreneurs can take from Nonkosi's story",[4044,4047,4051,4055,4059,4063,4067,4071],{"type":70,"text":4045,"spans":4046,"direction":73},"Whether you're entering logistics, retail, technology, professional services or another industry entirely, the principles are remarkably transferable.",[],{"type":70,"text":4048,"spans":4049,"direction":73},"Back yourself. You don't need to wait until you know everything before taking the next step.",[4050],{"start":28,"end":2391,"type":1594},{"type":70,"text":4052,"spans":4053,"direction":73},"Keep learning. Technical knowledge can be developed.",[4054],{"start":28,"end":2391,"type":1594},{"type":70,"text":4056,"spans":4057,"direction":73},"Find good people. Mentors, suppliers and professional partners can close knowledge gaps faster than trying to work everything out alone.",[4058],{"start":28,"end":2814,"type":1594},{"type":70,"text":4060,"spans":4061,"direction":73},"Know your numbers. Growth without financial control can create new problems instead of solving old ones.",[4062],{"start":28,"end":1863,"type":1594},{"type":70,"text":4064,"spans":4065,"direction":73},"Understand your risks. Protect the assets and operations that allow the business to earn.",[4066],{"start":28,"end":3949,"type":1594},{"type":70,"text":4068,"spans":4069,"direction":73},"Stay adaptable. Entrepreneurship rarely goes exactly according to plan.",[4070],{"start":28,"end":861,"type":1594},{"type":70,"text":4072,"spans":4073,"direction":73},"Remember why you started. Your reason for building the business can help carry you through the difficult periods.",[4074],{"start":28,"end":4075,"type":1594},25,"article_content_text$5bb08625-9417-4df6-87bf-f4617ec5b7a5",{"variation":1506,"version":1507,"items":4078,"primary":4079,"id":4097,"slice_type":1546,"slice_label":9},[],{"heading":4080,"content":4081,"link_heading":1363},"Drive your own definition of success",[4082,4085,4088,4091,4094],{"type":70,"text":4083,"spans":4084,"direction":73},"Nonkosi didn't enter logistics because it was the obvious next step.",[],{"type":70,"text":4086,"spans":4087,"direction":73},"She saw an opportunity, trusted what she could already bring to the industry and learned the rest along the way.",[],{"type":70,"text":4089,"spans":4090,"direction":73},"That's perhaps the strongest lesson in her story.",[],{"type":70,"text":4092,"spans":4093,"direction":73},"Success isn't reserved for the person who starts with every answer.",[],{"type":70,"text":4095,"spans":4096,"direction":73},"Sometimes it belongs to the person prepared to keep asking better questions, finding the right people and moving forward.",[],"article_content_text$37a31ee2-382e-4d96-91f9-2240ce0d2db6",{"variation":1506,"version":1507,"items":4099,"primary":4100,"id":4115,"slice_type":1546,"slice_label":9},[],{"heading":4101,"content":4102,"link_heading":1363},"Build it. Grow it. Protect it.",[4103,4106,4110],{"type":70,"text":4104,"spans":4105,"direction":73},"Every entrepreneur's journey is different, and so are the risks surrounding their business.",[],{"type":70,"text":4107,"spans":4108,"direction":73},"As your company grows, make sure your business insurance grows with it.",[4109],{"start":2756,"end":1593,"type":1594},{"type":70,"text":4111,"spans":4112,"direction":73},"Explore Miway Business Insurance and find cover designed around the way your business operates.",[4113],{"start":28,"end":705,"type":216,"data":4114},{"link_type":78,"url":2486,"target":135},"article_content_text$a4510334-75a6-4117-812e-5565ea4cd4d2",{"variation":1911,"version":1507,"items":4117,"primary":4118,"id":4180,"slice_type":1546,"slice_label":9},[],{"heading":491,"content":4119,"sub_sections":4120,"link_heading":395},[],[4121,4127,4133,4139,4145,4151,4157,4163,4169,4174],{"subheading":4122,"list":4123,"link_subsection":1363},"Who is Nonkosi Dyantyi?",[4124],{"type":70,"text":4125,"spans":4126,"direction":73},"Nonkosi Dyantyi is the founder and CEO of Lebama Group Logistics. Her journey from communications into logistics offers lessons about resilience, networks, learning and protecting the assets that generate revenue.",[],{"subheading":4128,"list":4129,"link_subsection":1363},"What can entrepreneurs learn from her logistics journey?",[4130],{"type":70,"text":4131,"spans":4132,"direction":73},"Entrepreneurs can learn to back existing strengths, acquire missing technical knowledge, find experienced advisers, understand cash flow and manage risks as the business grows.",[],{"subheading":4134,"list":4135,"link_subsection":1363},"Why is resilience important for women entrepreneurs?",[4136],{"type":70,"text":4137,"spans":4138,"direction":73},"Resilience helps founders continue making decisions through funding constraints, setbacks and industries where women may be under-represented. It does not mean ignoring difficulty; it means responding constructively.",[],{"subheading":4140,"list":4141,"link_subsection":1363},"Why do mentors matter in logistics?",[4142],{"type":70,"text":4143,"spans":4144,"direction":73},"Mentors can shorten the learning curve around operations, compliance, customers and fleet management. They also help entrepreneurs identify blind spots and build credible industry relationships.",[],{"subheading":4146,"list":4147,"link_subsection":1363},"What financial skills does a logistics entrepreneur need?",[4148],{"type":70,"text":4149,"spans":4150,"direction":73},"Owners should understand cash flow, payment cycles, fixed costs, fuel, maintenance, vehicle finance, working capital and the financial effect of downtime or cargo loss.",[],{"subheading":4152,"list":4153,"link_subsection":1363},"Why are vehicles critical assets in logistics?",[4154],{"type":70,"text":4155,"spans":4156,"direction":73},"Vehicles are the means by which a logistics business serves customers and earns revenue. Damage or downtime can interrupt deliveries while finance, salaries and other costs continue.",[],{"subheading":4158,"list":4159,"link_subsection":1363},"What insurance may a logistics business consider?",[4160],{"type":70,"text":4161,"spans":4162,"direction":73},"Depending on the operation, relevant cover may include business vehicle or fleet insurance, Goods in Transit insurance, liability protection and business interruption cover. Policy terms and actual activities determine suitability.",[],{"subheading":4164,"list":4165,"link_subsection":1363},"How does business growth change insurance needs?",[4166],{"type":70,"text":4167,"spans":4168,"direction":73},"More vehicles, employees, cargo, contracts and equipment increase exposure. Review cover whenever fleet size, asset values, routes, customers or transported goods change materially.",[],{"subheading":4018,"list":4170,"link_subsection":1363},[4171],{"type":70,"text":4172,"spans":4173,"direction":73},"Yes. Success is supported by knowledge, networks, access to finance, visible role models, fair opportunities and the confidence to keep developing technical and commercial skills.",[],{"subheading":4175,"list":4176,"link_subsection":1363},"How can an entrepreneur build a lasting legacy?",[4177],{"type":70,"text":4178,"spans":4179,"direction":73},"A lasting business needs sound finances, repeatable operations, capable people, risk controls and a purpose that extends beyond one founder. Succession and continuity planning become more important as it grows.",[],"article_content_text$fad35bd4-2709-4f7e-a844-245e9c31c024","Woman and Entrepreneur Lessons | Miway Business Insurance","Explore practical entrepreneurship lessons from Nonkosi Dyantyi’s South African logistics journey, including resilience, funding, networks and risk.",{"dimensions":4184,"alt":3593,"copyright":9,"url":4185,"id":3595,"edit":4186},{"width":1982,"height":1983},"https://images.prismic.io/miway-website/Y6ldUqXVDD57naqM_Set6.png?auto=format,compress&rect=501,0,1160,609&w=2400&h=1260",{"x":1986,"y":28,"zoom":29,"background":30},{"link_type":35},[4189],{"type":70,"text":3604,"spans":4190,"direction":73},[],{"id":1993,"type":1994,"tags":4192,"lang":16,"slug":1996,"first_publication_date":1997,"last_publication_date":1998,"uid":1999,"link_type":393,"key":4193,"isBroken":395},[],"6fbcfd44-427d-4194-af33-6a51d1bf51f7",[],{"dimensions":4196,"alt":3593,"copyright":9,"url":3594,"id":3595,"edit":4197},{"width":1497,"height":1498},{"x":28,"y":28,"zoom":29,"background":30},1791470748653]