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Service Commitment

One night with MiHelp…

Published on: 01 December 2016

Rebecca from Marketing took it upon herself to spend some time with our very own “help” team – MiHelp 24hr Emergency Assistance - to get a taste of the kind of help our clients are getting. Although there’s a lot that we can do for ourselves, everyone needs a little help every now and then. While you were reading through your policy wording, you may have come across a section...

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01 December 2016

Patrick Mbalati: Service Hero

Published on: 12 September 2016
Patrick Mbalati: Service Hero

We’ve chosen Patrick Mbalati as September’s Service Hero – one of the members of our 24/7 MiHelp Emergency Assistance team. Patrick, also known as Bra Pat, tells us more about himself: 1. Which department do you represent and what role do you play in keeping our clients happy? I work within the MiHelp Battalion [ed: the MiHelp Emergency Assistance team], and I play the role of...

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12 September 2016

Buddy Vroom: Service Hero

Published on: 30 May 2016

We’re so proud of our May 2016 Service Hero, Buddy Vroom - and we want to brag about him! "Service Heroes" is a platform to recognise those customer services agents who have flown the MiWay flag high and received fantastic compliments on HelloPeter.com. This month's Service Hero, Buddy Vroom, tells us more about himself: 1. Which department do you represent and what role do you play in keeping...

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30 May 2016

We salute our MiWay Service Heroes...

Published on: 25 February 2016
We salute our MiWay Service Heroes...

We salute our MiWay Service Heroes... In October 2015, Mr Dreyer who had been a loyal MiWay client for eight years, called MiWay to cancel his insurance policy because he had lost his job. Mr Dreyer had been diagnosed with throat cancer and as a result, was medically boarded from his place of work.  About a year before this, he lost his wife to breast cancer.  Mr Dreyer was assisted by...

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25 February 2016

Busisiwe Shabangu is our Service Hero once again!

Published on: 11 February 2016

Busisiwe Shabangu is our first Service Hero of the year - and we want to brag about her (once again)! "Service Heroes" is a platform to recognise those customer services agents who have flown the MiWay flag high and received fantastic compliments on HelloPeter.com. This month's Service Hero, Busisiwe Shabangu tells us more about herself: 1. Which department do you represent and what role do...

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11 February 2016

Service Hero: Mmina Mangonyane

Published on: 10 December 2015

We’re so proud of our final Service Hero for 2015, Mmina Mangonyane - and we want to brag about her! "Service Heroes" is a platform to recognise those customer services agents who have flown the MiWay flag high and received fantastic compliments on HelloPeter.com. December 2015's Service Hero, Mmina Mangonyane, tells us more about herself: 1. Which department do you represent and what role...

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10 December 2015

Service Hero: Henry Shongwe

Published on: 02 November 2015

We’re so proud of our October 2015 Service Hero, Henry Shongwe - and we want to brag about him! "Service Heroes" is a platform to recognise those customer services agents who have flown the MiWay flag high and received fantastic compliments on HelloPeter.com. This month's Service Hero, Henry Shongwe, tells us more about himself: 1. Which department do you represent and what role do you play...

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02 November 2015

Service Hero: Maitumelo Nkosi

Published on: 07 September 2015

We’re so proud of our September 2015 Service Hero, Maitumelo Nkosi - and we want to brag about her! "Service Heroes" is a platform to recognise those customer services agents who have flown the MiWay flag high and received fantastic compliments on HelloPeter.com. This month's Service Hero, Maitumelo Nkosi, tells us more about herself: 1. Which department do you represent and what role...

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07 September 2015

Service Hero: Magdeline Dikobe

Published on: 17 August 2015

We’re so proud of our August 2015 Service Hero, Magdeline Dikobe - and we want to brag about her! "Service Heroes" is a platform to recognise those customer services agents who have flown the MiWay flag high and received fantastic compliments on HelloPeter.com. This month's Service Hero, Magdeline Dikobe, tells us more about herself: 1. Which department do you represent and what role do...

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17 August 2015

Service Hero: Busisiwe Shabangu

Published on: 21 July 2015

We’re so proud of our July 2015 Service Hero, Busisiwe Shabangu - and we want to brag about her! "Service Heroes" is a platform to recognise those customer services agents who have flown the MiWay flag high and received fantastic compliments on HelloPeter.com. This month's Service Hero, Busisiwe Shabangu tells us more about herself: 1. Which department do you represent and what...

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21 July 2015

Service Hero: Seitshiro Mokgatlha

Published on: 18 June 2015

We’re so proud of our June 2015 Service Hero, Seitshiro Mokgatlha - and we want to brag about him! "Service Heroes" is a platform to recognise those customer services agents who have flown the MiWay flag high and received fantastic compliments on HelloPeter.com. This month's Service Hero, Seitshiro Mokgatlha tells us more about himself: 1. Which department do you represent and what role...

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18 June 2015