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claim-time excess together. The exact amount and any additional excesses appear on your policy coversheet or schedule and remain subject to the policy terms and claim circumstances.",[],"Car Insurance Excess Explained | Miway Car Insurance","Understand how car insurance excess works, when it may be payable, how it affects your premium and how to choose an amount you can afford.","car excess car insurance, Cheap car insurance",{"dimensions":1494,"alt":1497,"copyright":9,"url":1498,"id":1499,"edit":1500},{"width":1495,"height":1496},2161,585,"call center agent smiling","https://images.prismic.io/miway-website/aTvCfHNYClf9oF2A_adjustedoperatinghours.jpg?auto=format,compress","aTvCfHNYClf9oF2A",{"x":28,"y":28,"zoom":29,"background":30},{"link_type":35},[1503,1524,1549,1555,1597,1612,1622,1632,1642,1652,1662,1690,1709,1721],{"variation":1504,"version":1505,"items":1506,"primary":1507,"id":1522,"slice_type":1523,"slice_label":9},"withForm","initial",[],{"title":1508,"subheading":1512,"subtext":9,"pictogram":1513,"show_confetti":395,"call_to_action":1520,"callout_form":1521},[1509],{"type":1510,"text":1480,"spans":1511,"direction":73},"heading1",[],"What It Means and Why It Matters",{"dimensions":1514,"alt":9,"copyright":9,"url":1517,"id":1518,"edit":1519},{"width":1515,"height":1516},1424,1524,"https://images.prismic.io/miway-website/Z5ybd5bqstJ9-E_P_Homepage.png?auto=format,compress","Z5ybd5bqstJ9-E_P",{"x":28,"y":28,"zoom":29,"background":30},{"link_type":35},[],"hero_section$bff87db9-6097-4183-b0c9-15beb820cdb7","hero_section",{"variation":1525,"version":1505,"items":1526,"primary":1527,"id":1547,"slice_type":1548,"slice_label":9},"defaultNoLinks",[],{"title":1528,"intro":1529,"info_cards":1545,"tag_card":1546},"How does car insurance excess work?",[1530,1533,1536,1542],{"type":70,"text":1531,"spans":1532,"direction":73},"When Miway approves a claim, the applicable excess is the portion you are responsible for. Miway pays the remaining covered amount, subject to the policy terms, the approved claim value and any other applicable deductions.",[],{"type":70,"text":1534,"spans":1535,"direction":73},"",[],{"type":70,"text":1537,"spans":1538,"direction":73},"Illustrative example",[1539],{"start":28,"end":1540,"type":1541},20,"strong",{"type":70,"text":1543,"spans":1544,"direction":73},"If an approved claim is R50 000 and the applicable excess is R5 000, you pay R5 000 and Miway pays the remaining R45 000. This is an example only; your actual excess and settlement depend on your policy and claim.\n\nThe excess is not the same as the monthly premium. Your premium keeps the policy active; the excess applies when a covered claim is made and approved.",[],[],[],"info_card_block$7496febc-76db-454f-8e59-8ce8160d5538","info_card_block",{"variation":1550,"version":1505,"items":1551,"primary":1552,"id":1553,"slice_type":1554,"slice_label":9},"default",[],{"heading":1480,"details":1512,"call_me_back":1363},"cta_fullwidth_banner$563e21a1-179a-4741-a26f-0d7e3bca28ac","cta_fullwidth_banner",{"variation":1556,"version":1505,"items":1557,"primary":1558,"id":1596,"slice_type":1548,"slice_label":9},"sideIcon",[],{"title":1559,"intro":1560,"theme":1564,"small_intro_block":395,"columns":1565,"info_cards":1566,"action":1595},"Standard, voluntary and additional excesses",[1561],{"type":70,"text":1562,"spans":1563,"direction":73},"\n\n",[],"Accent","Three",[1567,1578,1584,1590],{"icon":1568,"heading":1576,"description":1577},{"dimensions":1569,"alt":1572,"copyright":9,"url":1573,"id":1574,"edit":1575},{"width":1570,"height":1571},34,30,"White heart icon","https://miway-website.cdn.prismic.io/miway-website/ZxIgkYF3NbkBXs_m_white-heart-icon.svg","ZxIgkYF3NbkBXs_m",{"x":28,"y":28,"zoom":29,"background":30},"Standard or compulsory excess","This is the base amount that applies to a claim under the relevant cover. Insurers may use different labels, so check the exact wording on your policy coversheet or schedule.",{"icon":1579,"heading":1582,"description":1583},{"dimensions":1580,"alt":1572,"copyright":9,"url":1573,"id":1574,"edit":1581},{"width":1570,"height":1571},{"x":28,"y":28,"zoom":29,"background":30},"Voluntary or flexible excess","This is an amount you choose or adjust when arranging cover. Choosing a higher excess may reduce the monthly premium, while choosing a lower excess may increase it. The available options depend on the product.",{"icon":1585,"heading":1588,"description":1589},{"dimensions":1586,"alt":1572,"copyright":9,"url":1573,"id":1574,"edit":1587},{"width":1570,"height":1571},{"x":28,"y":28,"zoom":29,"background":30},"Additional excess","An additional excess is charged on top of the standard excess when a condition shown in the policy applies. It may relate to the driver, vehicle use, loss type or another stated circumstance. Your policy coversheet should list the applicable additional excesses.",{"icon":1591,"heading":1594,"description":9},{"dimensions":1592,"alt":1572,"copyright":9,"url":1573,"id":1574,"edit":1593},{"width":1570,"height":1571},{"x":28,"y":28,"zoom":29,"background":30},"Where is the car normally kept during the day and overnight?",{"link_type":35},"info_card_block$7f907146-492f-45e0-9e3f-7af58e519638",{"variation":1550,"version":1505,"items":1598,"primary":1599,"id":1611,"slice_type":1548,"slice_label":9},[],{"title":1600,"intro":1601,"small_intro_block":395,"info_cards":1610},"How does excess affect a car insurance premium?",[1602],{"type":70,"text":1603,"spans":1604,"direction":73},"Excess and premium usually move in opposite directions: a higher voluntary excess can lower the monthly premium, while a lower excess can increase it. The cheaper car insurance premium can be attractive, but it should not leave you with an amount you cannot pay after an accident, theft or other insured loss.\n\nChoose an excess based on what you could realistically afford as a lump-sum claim cost not only on the premium saving today. Ask Miway to show you how different excess options change both figures before you decide.",[1605],{"start":1606,"end":1607,"type":216,"data":1608},155,176,{"link_type":78,"url":1609,"target":135},"https://www.miway.co.za/car-insurance",[],"info_card_block$75ad009f-fc36-4341-b418-119d1634b0c6",{"variation":1550,"version":1505,"items":1613,"primary":1614,"id":1621,"slice_type":1548,"slice_label":9},[],{"title":1615,"intro":1616,"small_intro_block":395,"info_cards":1620},"When and how is the excess paid?",[1617],{"type":70,"text":1618,"spans":1619,"direction":73},"Miway’s current public guidance says the excess is an out-of-pocket lump-sum amount payable when a claim is approved. The practical payment method can depend on how the claim is settled. For a repair, you may be instructed to pay the approved repairer; for a cash settlement or write-off, the excess may be deducted from the settlement amount.",[],[],"info_card_block$2fc57562-6c20-4c18-aca1-dcc1431feefe",{"variation":1550,"version":1505,"items":1623,"primary":1624,"id":1631,"slice_type":1548,"slice_label":9},[],{"title":1625,"intro":1626,"small_intro_block":395,"info_cards":1630},"Do I pay excess if the accident was not my fault?",[1627],{"type":70,"text":1628,"spans":1629,"direction":73},"An excess may still be payable when you claim under your own policy, even if another person appears to have caused the accident. Excess is determined by the policy and claim, while legal fault and recovery from another party are separate questions.\n\nIf you have comprehensive cover, Miway may pay for covered damage and try to recover the cost from the responsible party where possible. A recovery is not guaranteed and can take time, especially when the other party is uninsured, disputes fault or cannot be traced.",[],[],"info_card_block$25cc620a-5084-46a3-9e40-446eb9e4231e",{"variation":1550,"version":1505,"items":1633,"primary":1634,"id":1641,"slice_type":1548,"slice_label":9},[],{"title":1635,"intro":1636,"small_intro_block":395,"info_cards":1640},"Can the excess be recovered?",[1637],{"type":70,"text":1638,"spans":1639,"direction":73},"Miway may pursue a responsible third party after paying a valid claim. If money is successfully recovered, Miway will explain whether and how your excess can be refunded under the applicable process. The outcome depends on the facts, the evidence, the third party and the amount recovered.",[],[],"info_card_block$fc9b67a0-9f4e-4281-b884-9feacd526b6b",{"variation":1550,"version":1505,"items":1643,"primary":1644,"id":1651,"slice_type":1548,"slice_label":9},[],{"title":1645,"intro":1646,"small_intro_block":395,"info_cards":1650},"What happens on a write-off or cash settlement?",[1647],{"type":70,"text":1648,"spans":1649,"direction":73},"For an approved write-off or cash settlement, the applicable excess may be deducted from the amount Miway pays rather than collected separately. Other policy-based deductions may also apply. Your claims adviser will provide the settlement calculation and explain each amount.\n\nA vehicle settlement and finance balance are not necessarily the same. If the vehicle is financed, check whether credit shortfall cover is included and review the terms of that cover separately.",[],[],"info_card_block$6c3b33fc-2bd2-4680-b79e-d65c05fccbf7",{"variation":1550,"version":1505,"items":1653,"primary":1654,"id":1661,"slice_type":1548,"slice_label":9},[],{"title":1655,"intro":1656,"small_intro_block":395,"info_cards":1660},"How to choose an affordable excess",[1657],{"type":70,"text":1658,"spans":1659,"direction":73},"Before selecting or changing your excess, ask yourself:\n•      Could I pay this amount in one lump sum after an unexpected loss?\n•      Would paying it affect essential expenses or force me to use expensive credit?\n•      How much premium would I actually save by choosing a higher excess?\n•      Could an additional excess apply because of the driver or claim circumstances?\n•      What amounts are shown on the quote and policy coversheet?\n\nA sensible excess is one that balances a manageable monthly premium with an amount you could realistically afford when you need to claim.",[],[],"info_card_block$d2315d33-90ee-49f8-8a68-828b98c541ae",{"variation":1550,"version":1505,"items":1663,"primary":1664,"id":1689,"slice_type":1548,"slice_label":9},[],{"title":1665,"intro":1666,"small_intro_block":395,"info_cards":1667},"Miway excess examples",[],[1668,1675,1682],{"heading":1669,"description":1670,"icon":1671,"button_label":9,"button_link":1674},"Repair claim","An approved repair claim is R50 000 and the applicable excess is R5 000. You pay R5 000 and Miway pays the remaining R45 000, subject to the policy terms. This example reflects Miway’s current public claims guidance and is illustrative only.",{"dimensions":1672,"alt":1572,"copyright":9,"url":1573,"id":1574,"edit":1673},{"width":1570,"height":1571},{"x":28,"y":28,"zoom":29,"background":30},{"link_type":35},{"heading":1676,"description":1677,"icon":1678,"button_label":9,"button_link":1681},"Standard plus additional excess","Your policy shows a standard excess and an additional excess that applies to the claim circumstances. Both may be payable. The Claims team confirms the final amount from your coversheet and the facts of the incident.",{"dimensions":1679,"alt":1572,"copyright":9,"url":1573,"id":1574,"edit":1680},{"width":1570,"height":1571},{"x":28,"y":28,"zoom":29,"background":30},{"link_type":35},{"heading":1683,"description":1684,"icon":1685,"button_label":9,"button_link":1688},"Write-off settlement","Miway approves a settlement for the insured loss. The applicable excess and any other policy-based deductions are subtracted, and the balance is paid according to the settlement instructions. If the car is financed, payment may first be directed to the finance provider.",{"dimensions":1686,"alt":1572,"copyright":9,"url":1573,"id":1574,"edit":1687},{"width":1570,"height":1571},{"x":28,"y":28,"zoom":29,"background":30},{"link_type":35},"info_card_block$997a522c-d726-43ea-adda-6fa6619622df",{"variation":1550,"version":1505,"items":1691,"primary":1692,"id":1708,"slice_type":1548,"slice_label":9},[],{"title":1693,"intro":1694,"small_intro_block":395,"info_cards":1707},"What to do now",[1695],{"type":70,"text":1696,"spans":1697,"direction":73},"•      Check the standard and additional excesses on your policy coversheet.\n•      Make sure you could afford the total possible excess as a lump sum.\n•      Compare the premium and excess together before changing either amount.\n•      Ask Miway to explain any excess label or claim circumstance you do not understand.\n•      At claim stage, follow Miway’s payment instructions and use only approved channels or service providers.\n\nReady to compare your options? Get a Miway car insurance quote. Need to claim? Follow the Miway claims process.",[1698,1702],{"start":1699,"end":1700,"type":216,"data":1701},464,495,{"link_type":78,"url":1609,"target":135},{"start":1703,"end":1704,"type":216,"data":1705},523,543,{"link_type":78,"url":1706,"target":135},"https://www.miway.co.za/claims",[],"info_card_block$a12481dd-4979-4d29-a0c0-481a97863d4b",{"variation":1550,"version":1505,"items":1710,"primary":1711,"id":1719,"slice_type":1720,"slice_label":9},[],{"title":1712,"page_size":9,"faqs":1713},"Frequently asked questions",{"id":1714,"type":496,"tags":1715,"lang":16,"slug":631,"first_publication_date":1716,"last_publication_date":1716,"uid":1717,"link_type":393,"key":1718,"isBroken":395},"aqb1bxIAACcAY6Hb",[624,495,958],"2026-09-13T19:17:10+0000","car-excess-faqs","60627dcf-55df-4775-b441-a079c99eab8d","faq_section$cd7658b2-33cb-4315-9176-9c634fe90499","faq_section",{"variation":1722,"version":1505,"items":1723,"primary":1724,"id":1726,"slice_type":1727,"slice_label":9},"productFiltered",[],{"heading":9,"linked_article_category":1725},{"link_type":393},"latest_articles$bb6d223d-3672-4005-810d-664b6bb98ba9","latest_articles",[],[1730],{"title":9,"icon":1731,"description":1732},{},[],["Reactive",1465],{"id":1714,"uid":1717,"url":9,"type":496,"href":1735,"tags":1736,"first_publication_date":1716,"last_publication_date":1716,"slugs":1737,"linked_documents":1738,"lang":16,"alternate_languages":1739,"data":1740},"https://miway-website.cdn.prismic.io/api/v2/documents/search?ref=aquPERIAACkAeXQj&q=%5B%5B%3Ad+%3D+at%28document.id%2C+%22aqb1bxIAACcAY6Hb%22%29+%5D%5D",[624,495,958],[631],[],[],{"heading":624,"faqs":1741},[1742,1748,1754,1760,1766,1772,1778,1784,1790,1796],{"question":1743,"answer":1744},"What is car insurance excess?",[1745],{"type":70,"text":1746,"spans":1747,"direction":73},"Car insurance excess is the amount you pay towards an approved claim. Miway pays the remaining covered amount, subject to the policy terms, approved claim value and any other applicable deductions.",[],{"question":1749,"answer":1750},"Why do insurers charge excess?",[1751],{"type":70,"text":1752,"spans":1753,"direction":73},"Excess means the policyholder shares a portion of the claim cost. It also allows different premium and excess options to be offered, so you can choose a balance that suits your budget and risk tolerance.",[],{"question":1755,"answer":1756},"When do I pay it?",[1757],{"type":70,"text":1758,"spans":1759,"direction":73},"Miway’s current public guidance says the excess is payable as an out-of-pocket lump sum when the claim is approved. The Claims team will confirm whether you pay an approved repairer or whether the amount is deducted from a settlement.",[],{"question":1761,"answer":1762},"Does a higher excess reduce my premium?",[1763],{"type":70,"text":1764,"spans":1765,"direction":73},"It may. A higher voluntary or flexible excess can reduce the monthly premium, while a lower excess can increase it. Compare the saving with what you could afford to pay after a claim.",[],{"question":1767,"answer":1768},"What is compulsory vs voluntary excess?",[1769],{"type":70,"text":1770,"spans":1771,"direction":73},"A compulsory or standard excess is the base claim amount set by the policy. A voluntary or flexible excess is an amount you choose or adjust. The exact labels and amounts appear on your quote and policy coversheet.",[],{"question":1773,"answer":1774},"Can more than one excess apply?",[1775],{"type":70,"text":1776,"spans":1777,"direction":73},"Yes. An additional excess may apply on top of the standard excess when a condition listed in the policy is met. Check the coversheet for every applicable excess.",[],{"question":1779,"answer":1780},"Do I pay if I was not at fault?",[1781],{"type":70,"text":1782,"spans":1783,"direction":73},"You may still need to pay the applicable excess when claiming under your own policy. Miway may then try to recover costs from the responsible third party where possible, but recovery is separate and is not guaranteed.",[],{"question":1785,"answer":1786},"Can I recover the excess?",[1787],{"type":70,"text":1788,"spans":1789,"direction":73},"If Miway successfully recovers money from a responsible third party, it will explain whether and how your excess can be refunded. The result depends on the evidence, liability, the third party and the amount recovered.",[],{"question":1791,"answer":1792},"How is excess handled on a write-off or cash settlement?",[1793],{"type":70,"text":1794,"spans":1795,"direction":73},"The applicable excess may be deducted from the approved settlement instead of being paid separately. Other policy-based deductions may also apply. Your claims adviser will provide and explain the calculation.",[],{"question":1797,"answer":1798},"How should I choose an affordable excess?",[1799],{"type":70,"text":1800,"spans":1801,"direction":73},"Choose an amount you could pay in one lump sum without compromising essential expenses. Compare the monthly premium saving with the claim-time cost, and include any additional excesses shown on your policy.",[],[1803,2325,2877,3440],{"id":1804,"uid":1805,"url":1806,"type":1807,"href":1808,"tags":1809,"first_publication_date":1812,"last_publication_date":1813,"slugs":1814,"linked_documents":1816,"lang":16,"alternate_languages":1817,"data":1818},"Z-ESKREAACcAWf3Y","road-rage-and-how-to-deal-with-it","/blog/road-rage-and-how-to-deal-with-it","article","https://miway-website.cdn.prismic.io/api/v2/documents/search?ref=aquPERIAACkAeXQj&q=%5B%5B%3Ad+%3D+at%28document.id%2C+%22Z-ESKREAACcAWf3Y%22%29+%5D%5D",[958,1810,1811,996],"Safety","Tips","2025-03-24T08:05:00+0000","2026-08-31T13:39:31+0000",[1815],"2026-08-31t0700000000",[],[],{"date":1819,"heading":1820,"duration":1821,"article_type":1822,"category":1825,"related_product":1834,"thumbnail":1837,"type":1845,"related_insurance":1846,"slices":1847,"meta_title":2300,"meta_description":2301,"meta_keywords":9,"meta_image":2302,"canonical":2308,"intro":2309,"author":2312,"service_block":2313,"in_this_article":2321,"hero_image":2322},"2026-08-31T07:00:00+0000","Road rage - and how to deal with it",3,{"id":1338,"type":1339,"tags":1823,"lang":16,"slug":1341,"first_publication_date":1342,"last_publication_date":1342,"uid":1341,"url":1343,"link_type":393,"key":1824,"isBroken":395},[],"f2b34bf2-08de-48b9-96b6-cf8f20ca325c",{"id":1826,"type":1827,"tags":1828,"lang":16,"slug":1829,"first_publication_date":1830,"last_publication_date":1831,"uid":1832,"url":1343,"link_type":393,"key":1833,"isBroken":395},"ZvZ4ahAAACIAEujd","article_category",[],"miway-tips--guides","2024-09-27T09:18:36+0000","2025-05-26T06:45:26+0000","miway-tips-and-guides","24609988-83d6-40e3-9799-cdcd00595b4e",{"id":849,"type":515,"tags":1835,"lang":16,"slug":851,"first_publication_date":852,"last_publication_date":853,"uid":851,"url":854,"link_type":393,"key":1836,"isBroken":395},[688,517,519],"80516e39-5702-4791-afae-b87daac11e3c",{"dimensions":1838,"alt":1841,"copyright":9,"url":1842,"id":1843,"edit":1844},{"width":1839,"height":1840},980,490,"Car insurance and car rage ","https://images.prismic.io/miway-website/Z-ERiXdAxsiBvynS_road-rage-and-how-to-deal-with-it.jpeg?auto=format,compress","Z-ERiXdAxsiBvynS",{"x":28,"y":28,"zoom":29,"background":30},"Article","Car",[1848,1875,1915,1997,2038,2074,2111,2136,2175,2233,2271],{"variation":1550,"version":1505,"items":1849,"primary":1850,"id":1873,"slice_type":1874,"slice_label":9},[],{"heading":9,"content":1851,"link_heading":1363},[1852,1855,1858,1865],{"type":70,"text":1853,"spans":1854,"direction":73},"One moment you're making your way through traffic. The next, another driver is tailgating, shouting, hooting or trying to force their way past you.",[],{"type":70,"text":1856,"spans":1857,"direction":73},"Road rage can escalate quickly, which is why the safest response is usually not to prove who was right. It's to create distance, avoid confrontation and get yourself and your passengers somewhere safe.",[],{"type":70,"text":1859,"spans":1860,"direction":73},"The South African Police Service (SAPS) describes aggressive driving as deliberately unsafe driving behaviour carried out with disregard for safety. In extreme cases, it can escalate into road rage involving an intention to cause physical harm.",[1861],{"start":156,"end":1862,"type":216,"data":1863},38,{"link_type":78,"url":1864,"target":135},"https://www.saps.gov.za/alert/road_rage.php",{"type":70,"text":1866,"spans":1867,"direction":73},"Here's what South African drivers should know about recognising road rage, responding safely and what to do if an incident leads to vehicle damage or a car insurance claim.",[1868,1872],{"start":1869,"end":1870,"type":216,"data":1871},152,165,{"link_type":78,"url":1609,"target":135},{"start":1869,"end":1870,"type":1541},"article_content_text$83977ce3-4f86-4270-b0b0-49906ab11b88","article_content_text",{"variation":1550,"version":1505,"items":1876,"primary":1877,"id":1914,"slice_type":1874,"slice_label":9},[],{"heading":1878,"content":1879,"link_heading":1363},"What is road rage?",[1880,1883,1886,1889,1893,1896,1899,1902,1905,1908,1911],{"type":70,"text":1881,"spans":1882,"direction":73},"Road rage is extreme anger or aggression directed at another road user.",[],{"type":70,"text":1884,"spans":1885,"direction":73},"It can begin with something that seems relatively minor, such as somebody cutting into your lane, driving slowly or sounding their horn. But when frustration turns into threatening or dangerous behaviour, the situation can become much more serious.",[],{"type":70,"text":1887,"spans":1888,"direction":73},"Aggressive driving can include behaviours such as:",[],{"type":1890,"text":1891,"spans":1892,"direction":73},"list-item","tailgating",[],{"type":1890,"text":1894,"spans":1895,"direction":73},"deliberately blocking another vehicle",[],{"type":1890,"text":1897,"spans":1898,"direction":73},"unsafe lane changes",[],{"type":1890,"text":1900,"spans":1901,"direction":73},"excessive hooting",[],{"type":1890,"text":1903,"spans":1904,"direction":73},"threatening gestures",[],{"type":1890,"text":1906,"spans":1907,"direction":73},"attempting to intimidate another driver",[],{"type":1890,"text":1909,"spans":1910,"direction":73},"deliberately pursuing another vehicle.",[],{"type":70,"text":1912,"spans":1913,"direction":73},"Not every impatient driver is experiencing road rage, but recognising escalating behaviour early gives you more time to remove yourself from the situation.",[],"article_content_text$e620eff9-01a3-4c76-8dca-3ad5cc1ba545",{"variation":1550,"version":1505,"items":1916,"primary":1917,"id":1996,"slice_type":1874,"slice_label":9},[],{"heading":1918,"content":1919,"link_heading":1363},"What should you do if you encounter road rage?",[1920,1926,1931,1935,1938,1941,1946,1949,1952,1955,1958,1963,1966,1971,1974,1979,1982,1985,1990,1993],{"type":70,"text":1921,"spans":1922,"direction":73},"The most important thing is to avoid escalating the confrontation.",[1923],{"start":1924,"end":1925,"type":1541},31,65,{"type":70,"text":1927,"spans":1928,"direction":73},"SAPS recommends remaining courteous, avoiding conflict and moving out of the way rather than responding to an aggressive driver.",[1929],{"start":28,"end":156,"type":216,"data":1930},{"link_type":78,"url":1864,"target":135},{"type":70,"text":1932,"spans":1933,"direction":73},"1. Create space",[1934],{"start":28,"end":861,"type":1541},{"type":70,"text":1936,"spans":1937,"direction":73},"Leave enough room between your vehicle and the one ahead of you, particularly when traffic is stationary.",[],{"type":70,"text":1939,"spans":1940,"direction":73},"That gives you somewhere to move if you need to get away from an aggressive driver.",[],{"type":70,"text":1942,"spans":1943,"direction":73},"2. Don't retaliate",[1944],{"start":28,"end":1945,"type":1541},18,{"type":70,"text":1947,"spans":1948,"direction":73},"It can be tempting to hoot back, make a gesture or prevent the other driver from passing.",[],{"type":70,"text":1950,"spans":1951,"direction":73},"Don't.",[],{"type":70,"text":1953,"spans":1954,"direction":73},"Trying to teach an aggressive driver a lesson may make an already tense situation worse.",[],{"type":70,"text":1956,"spans":1957,"direction":73},"You don't know how the other person will react, so getting home safely matters more than proving that you had right of way.",[],{"type":70,"text":1959,"spans":1960,"direction":73},"3. Keep your doors locked and stay inside",[1961],{"start":28,"end":1962,"type":1541},41,{"type":70,"text":1964,"spans":1965,"direction":73},"If another driver gets out of their vehicle and approaches you aggressively, remaining inside your locked vehicle can provide an important physical barrier.",[],{"type":70,"text":1967,"spans":1968,"direction":73},"SAPS specifically advises motorists dealing with aggressive drivers to keep their vehicle doors locked.",[1969],{"start":28,"end":156,"type":216,"data":1970},{"link_type":78,"url":1864,"target":135},{"type":70,"text":1972,"spans":1973,"direction":73},"Avoid getting out to argue.",[],{"type":70,"text":1975,"spans":1976,"direction":73},"4. Avoid prolonged eye contact or gestures",[1977],{"start":28,"end":1978,"type":1541},42,{"type":70,"text":1980,"spans":1981,"direction":73},"Eye contact, shouting or gestures can sometimes be interpreted as a challenge.",[],{"type":70,"text":1983,"spans":1984,"direction":73},"Keep your attention on getting away safely rather than responding to the other driver.",[],{"type":70,"text":1986,"spans":1987,"direction":73},"5. Let the driver pass",[1988],{"start":28,"end":1989,"type":1541},22,{"type":70,"text":1991,"spans":1992,"direction":73},"If it's safe to do so, create space and allow an aggressive driver to move away from you.",[],{"type":70,"text":1994,"spans":1995,"direction":73},"Being technically right is not worth allowing the situation to become more dangerous.",[],"article_content_text$82654ddb-68f0-4647-8677-b7f9e77e18fb",{"variation":1550,"version":1505,"items":1998,"primary":1999,"id":2037,"slice_type":1874,"slice_label":9},[],{"heading":2000,"content":2001,"link_heading":1363},"What if an aggressive driver follows you?",[2002,2008,2011,2014,2017,2020,2023,2026,2029,2032],{"type":70,"text":2003,"spans":2004,"direction":73},"If you believe another driver is deliberately following you, don't drive straight home.",[2005],{"start":2006,"end":2007,"type":1541},61,86,{"type":70,"text":2009,"spans":2010,"direction":73},"Instead, continue towards a safe, populated location or the nearest police station.",[],{"type":70,"text":2012,"spans":2013,"direction":73},"SAPS advises motorists who are confronted by aggressive drivers to contact the police or drive to a police station.",[],{"type":70,"text":2015,"spans":2016,"direction":73},"Where possible:",[],{"type":1890,"text":2018,"spans":2019,"direction":73},"keep your doors locked",[],{"type":1890,"text":2021,"spans":2022,"direction":73},"keep your windows closed",[],{"type":1890,"text":2024,"spans":2025,"direction":73},"avoid stopping somewhere isolated",[],{"type":1890,"text":2027,"spans":2028,"direction":73},"don't get out to confront the other driver",[],{"type":1890,"text":2030,"spans":2031,"direction":73},"contact SAPS if you believe you are in danger.",[],{"type":70,"text":2033,"spans":2034,"direction":73},"The SAPS emergency number is 10111.",[2035],{"start":2036,"end":1570,"type":1541},29,"article_content_text$d30e70f4-802e-4391-8047-50186d2d2a00",{"variation":1550,"version":1505,"items":2039,"primary":2040,"id":2073,"slice_type":1874,"slice_label":9},[],{"heading":2041,"content":2042,"link_heading":1363},"What if you're the one getting angry?",[2043,2046,2049,2052,2055,2058,2061,2064,2067,2070],{"type":70,"text":2044,"spans":2045,"direction":73},"Road rage doesn't always start with somebody else.",[],{"type":70,"text":2047,"spans":2048,"direction":73},"Traffic, running late, tiredness and frustration can change the way we react behind the wheel.",[],{"type":70,"text":2050,"spans":2051,"direction":73},"SANRAL's discussion of road aggression highlights the importance of recognising personal triggers before they turn into dangerous behaviour.",[],{"type":70,"text":2053,"spans":2054,"direction":73},"If you notice yourself becoming angry:",[],{"type":1890,"text":2056,"spans":2057,"direction":73},"create more space between you and other vehicles",[],{"type":1890,"text":2059,"spans":2060,"direction":73},"stop treating the journey like a competition",[],{"type":1890,"text":2062,"spans":2063,"direction":73},"avoid retaliating when another driver makes a mistake",[],{"type":1890,"text":2065,"spans":2066,"direction":73},"allow extra travel time where possible",[],{"type":1890,"text":2068,"spans":2069,"direction":73},"pull over somewhere safe if you need time to calm down.",[],{"type":70,"text":2071,"spans":2072,"direction":73},"You cannot control another driver's behaviour, but you can control whether you add to the confrontation.",[],"article_content_text$f79a3403-3f46-40dd-a49c-deab2fb63a26",{"variation":1550,"version":1505,"items":2075,"primary":2076,"id":2110,"slice_type":1874,"slice_label":9},[],{"heading":2077,"content":2078,"link_heading":1363},"What should you do if road rage causes an accident?",[2079,2082,2085,2089,2092,2095,2098,2101,2104],{"type":70,"text":2080,"spans":2081,"direction":73},"If a road-rage incident results in a collision, switch your focus from the argument to safety and the accident process.",[],{"type":70,"text":2083,"spans":2084,"direction":73},"If it is safe to do so:",[],{"type":2086,"text":2087,"spans":2088,"direction":73},"o-list-item","Move yourself out of immediate danger.",[],{"type":2086,"text":2090,"spans":2091,"direction":73},"Check whether anybody needs emergency assistance.",[],{"type":2086,"text":2093,"spans":2094,"direction":73},"Avoid continuing an argument with the other driver.",[],{"type":2086,"text":2096,"spans":2097,"direction":73},"Record relevant information about the vehicles and incident when it is safe.",[],{"type":2086,"text":2099,"spans":2100,"direction":73},"Report the incident to the appropriate authorities where required.",[],{"type":2086,"text":2102,"spans":2103,"direction":73},"Contact your insurer and follow the claims process.",[],{"type":70,"text":2105,"spans":2106,"direction":73},"MiWay has a more detailed step-by-step guide on what to do after a car accident that can help motorists understand what comes next.",[2107],{"start":2108,"end":2109,"type":1541},26,79,"article_content_text$22c01588-e6f1-426c-a506-e1c3355b97c0",{"variation":1550,"version":1505,"items":2112,"primary":2113,"id":2135,"slice_type":1874,"slice_label":9},[],{"heading":2114,"content":2115,"link_heading":1363},"Can road rage affect your car insurance claim?",[2116,2120,2123,2126,2129,2132],{"type":70,"text":2117,"spans":2118,"direction":73},"This is where road safety and car insurance intersect.",[2119],{"start":1571,"end":44,"type":1541},{"type":70,"text":2121,"spans":2122,"direction":73},"If your vehicle is damaged during an incident involving another road user, whether and how the damage is covered depends on the circumstances and the terms and conditions of your policy.",[],{"type":70,"text":2124,"spans":2125,"direction":73},"There is also an important distinction between being caught up in an incident and deliberately causing damage yourself.",[],{"type":70,"text":2127,"spans":2128,"direction":73},"Insurance shouldn't be treated as permission to retaliate. Deliberate or unlawful conduct can raise very different coverage questions from an ordinary accidental collision.",[],{"type":70,"text":2130,"spans":2131,"direction":73},"If road rage results in damage to your vehicle, provide your insurer with accurate information about what happened and follow the required claims procedure.",[],{"type":70,"text":2133,"spans":2134,"direction":73},"If you're unsure about your cover, review your policy wording or contact your insurer rather than assuming an incident will automatically be covered.",[],"article_content_text$67b529d6-60fe-41cf-9f68-59fc2483301f",{"variation":1550,"version":1505,"items":2137,"primary":2138,"id":2174,"slice_type":1874,"slice_label":9},[],{"heading":2139,"content":2140,"link_heading":1363},"How can you reduce your chances of road rage?",[2141,2144,2147,2150,2153,2156,2159,2162,2165,2168,2171],{"type":70,"text":2142,"spans":2143,"direction":73},"Defensive driving can help prevent frustration from becoming confrontation.",[],{"type":70,"text":2145,"spans":2146,"direction":73},"Try to:",[],{"type":1890,"text":2148,"spans":2149,"direction":73},"leave enough following distance",[],{"type":1890,"text":2151,"spans":2152,"direction":73},"signal before changing lanes",[],{"type":1890,"text":2154,"spans":2155,"direction":73},"avoid tailgating",[],{"type":1890,"text":2157,"spans":2158,"direction":73},"allow other drivers to merge where possible",[],{"type":1890,"text":2160,"spans":2161,"direction":73},"use your horn only when necessary",[],{"type":1890,"text":2163,"spans":2164,"direction":73},"give yourself enough travelling time",[],{"type":1890,"text":2166,"spans":2167,"direction":73},"accept that other motorists will sometimes make mistakes",[],{"type":1890,"text":2169,"spans":2170,"direction":73},"avoid driving when you're already highly frustrated.",[],{"type":70,"text":2172,"spans":2173,"direction":73},"SAPS puts the principle simply: motorists cannot control the traffic, but they can control their reaction to it.",[],"article_content_text$238bb964-38c3-408c-9ad0-419fa08b3cb1",{"variation":1550,"version":1505,"items":2176,"primary":2177,"id":2232,"slice_type":1874,"slice_label":9},[],{"heading":2178,"content":2179,"link_heading":1363},"Road rage: a quick safety checklist",[2180,2183,2188,2192,2196,2200,2205,2209,2213,2218,2222,2226,2229],{"type":70,"text":2181,"spans":2182,"direction":73},"If another driver becomes aggressive:",[],{"type":1890,"text":2184,"spans":2185,"direction":73},"Stay calm",[2186],{"start":28,"end":2187,"type":1541},9,{"type":1890,"text":2189,"spans":2190,"direction":73},"Don't retaliate",[2191],{"start":28,"end":861,"type":1541},{"type":1890,"text":2193,"spans":2194,"direction":73},"Create distance",[2195],{"start":28,"end":861,"type":1541},{"type":1890,"text":2197,"spans":2198,"direction":73},"Keep your doors locked",[2199],{"start":28,"end":1989,"type":1541},{"type":1890,"text":2201,"spans":2202,"direction":73},"Stay inside the vehicle if confronted",[2203],{"start":28,"end":2204,"type":1541},37,{"type":1890,"text":2206,"spans":2207,"direction":73},"Let the aggressive driver pass where safe",[2208],{"start":28,"end":1962,"type":1541},{"type":1890,"text":2210,"spans":2211,"direction":73},"Don't drive home if you're being followed",[2212],{"start":28,"end":1962,"type":1541},{"type":1890,"text":2214,"spans":2215,"direction":73},"Head towards a police station or other safe location",[2216],{"start":28,"end":2217,"type":1541},52,{"type":1890,"text":2219,"spans":2220,"direction":73},"Call SAPS if you believe you're in danger",[2221],{"start":28,"end":1962,"type":1541},{"type":1890,"text":2223,"spans":2224,"direction":73},"Follow the proper accident and insurance process if damage occurs",[2225],{"start":28,"end":1925,"type":1541},{"type":70,"text":2227,"spans":2228,"direction":73},"The objective isn't to win the argument.",[],{"type":70,"text":2230,"spans":2231,"direction":73},"It's to get everyone in your vehicle home safely.",[],"article_content_text$b4e4317b-0464-4679-8b2a-323dbdb48051",{"variation":2234,"version":1505,"items":2235,"primary":2236,"id":2270,"slice_type":1874,"slice_label":9},"subheadingBulletLists",[],{"heading":2237,"content":2238,"sub_sections":2239,"link_heading":1363},"Road rage FAQs",[],[2240,2246,2252,2258,2264],{"subheading":2241,"list":2242,"link_subsection":1363},"Should I get out of my car if another driver confronts me?",[2243],{"type":70,"text":2244,"spans":2245,"direction":73},"Generally, avoid leaving your vehicle to confront an aggressive driver. SAPS recommends keeping your doors locked and avoiding conflict.",[],{"subheading":2247,"list":2248,"link_subsection":1363},"What should I do if a road-rage driver follows me?",[2249],{"type":70,"text":2250,"spans":2251,"direction":73},"Don't lead them to your home. Head towards a police station or another safe location and contact SAPS if you believe you're in danger.",[],{"subheading":2253,"list":2254,"link_subsection":1363},"Should I respond if someone swears or gestures at me?",[2255],{"type":70,"text":2256,"spans":2257,"direction":73},"Avoid retaliating. Responding can escalate the situation rather than resolve it.",[],{"subheading":2259,"list":2260,"link_subsection":1363},"Can road rage affect a car insurance claim?",[2261],{"type":70,"text":2262,"spans":2263,"direction":73},"The answer depends on what happened and the terms of the policy. Accidental vehicle damage and deliberately caused damage may be treated differently, so give your insurer a full and accurate account of the incident.",[],{"subheading":2265,"list":2266,"link_subsection":1363},"What causes road rage?",[2267],{"type":70,"text":2268,"spans":2269,"direction":73},"Common triggers can include traffic congestion, running late, frustration and another road user's behaviour. Your response to those triggers matters, defensive driving and allowing additional journey time can reduce the likelihood of escalation.",[],"article_content_text$cbcd1771-5c7c-4571-977e-88a39a6d712d",{"variation":1550,"version":1505,"items":2272,"primary":2273,"id":2299,"slice_type":1874,"slice_label":9},[],{"heading":2274,"content":2275,"link_heading":1363},"Keep your cool and protect what moves you",[2276,2279,2282,2285],{"type":70,"text":2277,"spans":2278,"direction":73},"A stressful moment on the road doesn't have to become a dangerous confrontation.",[],{"type":70,"text":2280,"spans":2281,"direction":73},"Give other drivers space, don't retaliate and put safety ahead of being right.",[],{"type":70,"text":2283,"spans":2284,"direction":73},"And because not every incident on the road can be avoided, it also helps to understand the protection available to you.",[],{"type":70,"text":2286,"spans":2287,"direction":73},"Learn more about Miway car insurance or get a car insurance quote to find cover that suits the way you drive.",[2288,2293,2294,2298],{"start":28,"end":2289,"type":216,"data":2290},36,{"link_type":78,"url":2291,"target":2292},"https://www.miway.co.za/car-insurance/","_new",{"start":28,"end":2289,"type":1541},{"start":2295,"end":1925,"type":216,"data":2296},40,{"link_type":78,"url":2297,"target":2292},"https://www.miway.co.za/car-insurance-quotes",{"start":2295,"end":1925,"type":1541},"article_content_text$7a988abc-e11f-49a1-ab30-00d25b2eb96e","Road Rage and How to Deal With It | Miway Car Insurance","We often hear that one’s true character is revealed in the way they treat others, especially those not in one’s personal circle of interaction.",{"dimensions":2303,"alt":1841,"copyright":9,"url":2306,"id":1843,"edit":2307},{"width":2304,"height":2305},2400,1260,"https://images.prismic.io/miway-website/Z-ERiXdAxsiBvynS_road-rage-and-how-to-deal-with-it.jpeg?auto=format,compress&rect=23,0,933,490&w=2400&h=1260",{"x":27,"y":28,"zoom":29,"background":30},{"link_type":35},[2310],{"type":70,"text":2301,"spans":2311,"direction":73},[],"Miway",{"id":2314,"type":2315,"tags":2316,"lang":16,"slug":631,"first_publication_date":2317,"last_publication_date":2318,"uid":2319,"link_type":393,"key":2320,"isBroken":395},"ZwYbiRAAACEAp-qZ","service_block",[],"2024-10-09T06:00:31+0000","2026-04-09T16:11:50+0000","blog-service-block","25cccd60-2d6f-46de-a002-e29a6ac78d92",[],{"dimensions":2323,"alt":1841,"copyright":9,"url":1842,"id":1843,"edit":2324},{"width":1839,"height":1840},{"x":28,"y":28,"zoom":29,"background":30},{"id":2326,"uid":2327,"url":2328,"type":1807,"href":2329,"tags":2330,"first_publication_date":2331,"last_publication_date":2332,"slugs":2333,"linked_documents":2334,"lang":16,"alternate_languages":2335,"data":2336},"Z6Mz9hIAACgAN2Qh","claiming-from-the-road-accident-fund","/blog/claiming-from-the-road-accident-fund","https://miway-website.cdn.prismic.io/api/v2/documents/search?ref=aquPERIAACkAeXQj&q=%5B%5B%3Ad+%3D+at%28document.id%2C+%22Z6Mz9hIAACgAN2Qh%22%29+%5D%5D",[958,688,996],"2025-02-05T09:48:42+0000","2026-08-31T06:44:57+0000",[1815],[],[],{"date":1819,"heading":2337,"duration":123,"article_type":2338,"category":2341,"related_product":2344,"thumbnail":2347,"type":1845,"related_insurance":1846,"slices":2355,"meta_title":2853,"meta_description":2854,"meta_keywords":2855,"meta_image":2856,"canonical":2860,"intro":2861,"author":2312,"service_block":2865,"in_this_article":2873,"hero_image":2874},"Claiming from the Road Accident Fund",{"id":1338,"type":1339,"tags":2339,"lang":16,"slug":1341,"first_publication_date":1342,"last_publication_date":1342,"uid":1341,"url":1343,"link_type":393,"key":2340,"isBroken":395},[],"bb732776-6f5b-4f21-9f33-327b682b0e79",{"id":1826,"type":1827,"tags":2342,"lang":16,"slug":1829,"first_publication_date":1830,"last_publication_date":1831,"uid":1832,"url":1343,"link_type":393,"key":2343,"isBroken":395},[],"649d8df6-1d40-4e6c-b304-39556be7693a",{"id":626,"type":515,"tags":2345,"lang":16,"slug":628,"first_publication_date":629,"last_publication_date":630,"uid":631,"url":632,"link_type":393,"key":2346,"isBroken":395},[519],"5c8c7268-71d9-4cb9-b77a-099158f2c3a9",{"dimensions":2348,"alt":2351,"copyright":9,"url":2352,"id":2353,"edit":2354},{"width":2349,"height":2350},1049,384,"claiming road accident fund ","https://images.prismic.io/miway-website/Z6MzbZbqstJ9-Pc-_ClaimingFromTheRoadAccidentFund.jpeg?auto=format,compress","Z6MzbZbqstJ9-Pc-",{"x":28,"y":28,"zoom":29,"background":30},[2356,2381,2406,2433,2481,2512,2630,2657,2675,2693,2740,2778,2823],{"variation":1550,"version":1505,"items":2357,"primary":2358,"id":2380,"slice_type":1874,"slice_label":9},[],{"heading":9,"content":2359,"link_heading":1363},[2360,2374,2377],{"type":70,"text":2361,"spans":2362,"direction":73},"If you're injured in a road accident in South Africa, you may be able to claim compensation from the Road Accident Fund (RAF). But a RAF claim isn't the same as a car insurance claim, and understanding the difference can help you know where to turn after an accident.",[2363,2368,2370,2373],{"start":2364,"end":2365,"type":216,"data":2366},101,119,{"link_type":78,"url":2367,"target":135},"https://www.raf.co.za/Pages/Default.aspx",{"start":2364,"end":2369,"type":1541},125,{"start":2371,"end":1607,"type":216,"data":2372},163,{"link_type":78,"url":1609,"target":135},{"start":2371,"end":1607,"type":1541},{"type":70,"text":2375,"spans":2376,"direction":73},"The RAF is a statutory fund established under the Road Accident Fund Act 56 of 1996. It provides compensation for qualifying loss or damage arising from bodily injury or death caused by the negligent driving of motor vehicles in South Africa.",[],{"type":70,"text":2378,"spans":2379,"direction":73},"Here's what you need to know about who may claim, what you may claim for, important time limits and the information you'll need.",[],"article_content_text$c3d1b12a-1fa4-40ee-acfc-bf9e23777dc9",{"variation":1550,"version":1505,"items":2382,"primary":2383,"id":2405,"slice_type":1874,"slice_label":9},[],{"heading":2384,"content":2385,"link_heading":1363},"What is the Road Accident Fund?",[2386,2389,2392,2397,2403],{"type":70,"text":2387,"spans":2388,"direction":73},"The Road Accident Fund provides compulsory cover to road users in South Africa for qualifying loss resulting from bodily injury or death caused by the negligent driving of a motor vehicle.",[],{"type":70,"text":2390,"spans":2391,"direction":73},"This can include drivers, passengers, pedestrians and other road users, depending on the circumstances of the accident and responsibility for it.",[],{"type":70,"text":2393,"spans":2394,"direction":73},"It's important to understand that a RAF claim and a car insurance claim serve different purposes.",[2395],{"start":2217,"end":2396,"type":1541},71,{"type":70,"text":2398,"spans":2399,"direction":73},"The RAF deals primarily with qualifying bodily injury and death-related compensation. It does not compensate you for damage to your vehicle or other property.",[2400],{"start":2401,"end":2402,"type":1541},94,97,{"type":70,"text":1534,"spans":2404,"direction":73},[],"article_content_text$63eb9b19-0bcc-4cea-ab76-6638de992af5",{"variation":1550,"version":1505,"items":2407,"primary":2408,"id":2432,"slice_type":1874,"slice_label":9},[],{"heading":2409,"content":2410,"link_heading":1363},"Who can claim from the Road Accident Fund?",[2411,2414,2417,2420,2423,2426,2429],{"type":70,"text":2412,"spans":2413,"direction":73},"According to current RAF guidance, potential claimants can include:",[],{"type":1890,"text":2415,"spans":2416,"direction":73},"a person injured in a motor vehicle accident, provided they weren't 100% responsible for causing it",[],{"type":1890,"text":2418,"spans":2419,"direction":73},"a dependant of someone who died in a motor vehicle accident, subject to the applicable requirements",[],{"type":1890,"text":2421,"spans":2422,"direction":73},"a close relative who incurred qualifying funeral expenses",[],{"type":1890,"text":2424,"spans":2425,"direction":73},"a parent or legal guardian acting for a minor",[],{"type":1890,"text":2427,"spans":2428,"direction":73},"certain other representatives recognised by the RAF process.",[],{"type":70,"text":2430,"spans":2431,"direction":73},"Eligibility depends on the circumstances, so being involved in a road accident doesn't automatically mean that compensation will be payable.",[],"article_content_text$ea2d8dfb-d751-4ce1-8224-0ccabc78e532",{"variation":1550,"version":1505,"items":2434,"primary":2435,"id":2480,"slice_type":1874,"slice_label":9},[],{"heading":2436,"content":2437,"link_heading":1363},"What can you claim from the RAF?",[2438,2441,2445,2448,2452,2455,2459,2462,2467,2470,2474,2477],{"type":70,"text":2439,"spans":2440,"direction":73},"Depending on the circumstances and applicable requirements, RAF compensation may include:",[],{"type":70,"text":2442,"spans":2443,"direction":73},"Past and future medical expenses",[2444],{"start":28,"end":705,"type":1541},{"type":70,"text":2446,"spans":2447,"direction":73},"Qualifying hospital, medical and related treatment costs resulting from injuries caused by the accident.",[],{"type":70,"text":2449,"spans":2450,"direction":73},"Past and future loss of income",[2451],{"start":28,"end":1571,"type":1541},{"type":70,"text":2453,"spans":2454,"direction":73},"If your injuries affect your ability to work or earn an income, qualifying past or future loss of earnings may form part of the claim.",[],{"type":70,"text":2456,"spans":2457,"direction":73},"Loss of support",[2458],{"start":28,"end":861,"type":1541},{"type":70,"text":2460,"spans":2461,"direction":73},"Dependants of a breadwinner who dies following a qualifying road accident may be able to claim for loss of financial support.",[],{"type":70,"text":2463,"spans":2464,"direction":73},"Funeral expenses",[2465],{"start":28,"end":2466,"type":1541},16,{"type":70,"text":2468,"spans":2469,"direction":73},"Certain necessary funeral expenses may be claimed.",[],{"type":70,"text":2471,"spans":2472,"direction":73},"General damages for serious injuries",[2473],{"start":28,"end":2289,"type":1541},{"type":70,"text":2475,"spans":2476,"direction":73},"General damages relating to pain, suffering and disfigurement are subject to the RAF's serious-injury requirements.",[],{"type":70,"text":2478,"spans":2479,"direction":73},"These categories are reflected in the RAF's current claimant guidance and prescribed claim documentation.",[],"article_content_text$5f9608f3-e6fb-4bf9-9f21-38c0ef30178d",{"variation":1550,"version":1505,"items":2482,"primary":2483,"id":2511,"slice_type":1874,"slice_label":9},[],{"heading":2484,"content":2485,"link_heading":1363},"Can you claim for damage to your car from the RAF?",[2486,2491,2494,2500,2503],{"type":70,"text":2487,"spans":2488,"direction":73},"No. The RAF does not compensate motorists for property damage.",[2489],{"start":28,"end":2490,"type":1541},62,{"type":70,"text":2492,"spans":2493,"direction":73},"This distinction is important.",[],{"type":70,"text":2495,"spans":2496,"direction":73},"A RAF claim deals with qualifying bodily injury or death-related losses. Damage to your vehicle is a separate matter and may instead involve your car insurance, another driver's insurer or recovery from the responsible party, depending on the circumstances.",[2497],{"start":2498,"end":2499,"type":1541},146,159,{"type":70,"text":2501,"spans":2502,"direction":73},"If your vehicle has been damaged, notify your insurer promptly and follow the claims process required by your policy.",[],{"type":70,"text":2504,"spans":2505,"direction":73},"Miway's car insurance claims guide explains common questions about submitting an insurance claim.",[2506,2510],{"start":2507,"end":1570,"type":216,"data":2508},8,{"link_type":78,"url":2509,"target":2292},"https://www.miway.co.za/blog/frequently-asked-questions-regarding-car-insurance-claims",{"start":2507,"end":1570,"type":1541},"article_content_text$db0e94fd-bf5f-4e76-bbcf-20410cba8a0f",{"variation":2234,"version":1505,"items":2513,"primary":2514,"id":2629,"slice_type":1874,"slice_label":9},[],{"heading":2515,"content":2516,"sub_sections":2520,"link_heading":1363},"How do you claim from the Road Accident Fund?",[2517],{"type":70,"text":2518,"spans":2519,"direction":73},"The RAF claim process requires prescribed documentation and supporting evidence.",[],[2521,2557,2581,2593,2620],{"subheading":2522,"list":2523,"link_subsection":1363},"Report and document the accident",[2524,2527,2530,2533,2536,2539,2542,2545,2548,2551],{"type":70,"text":2525,"spans":2526,"direction":73},"Following an accident, record as much accurate information as you safely can.",[],{"type":70,"text":2528,"spans":2529,"direction":73},"This can include:",[],{"type":1890,"text":2531,"spans":2532,"direction":73},"police accident information and the relevant reference or case number",[],{"type":1890,"text":2534,"spans":2535,"direction":73},"names and contact information for people involved",[],{"type":1890,"text":2537,"spans":2538,"direction":73},"witness information",[],{"type":1890,"text":2540,"spans":2541,"direction":73},"photographs and other evidence",[],{"type":1890,"text":2543,"spans":2544,"direction":73},"vehicle and driver details",[],{"type":1890,"text":2546,"spans":2547,"direction":73},"medical treatment information.",[],{"type":70,"text":2549,"spans":2550,"direction":73},"The RAF specifically identifies police records, witness information and medical records among the documents claimants should retain or obtain.",[],{"type":70,"text":2552,"spans":2553,"direction":73},"For a more complete accident checklist, read MiWay's step-by-step guide on what to do after a car accident in South Africa",[2554],{"start":2555,"end":2556,"type":1541},53,122,{"subheading":2558,"list":2559,"link_subsection":1363},"Get the relevant medical records",[2560,2563,2566,2569,2572,2575,2578],{"type":70,"text":2561,"spans":2562,"direction":73},"Medical evidence is particularly important because RAF compensation relates to injury and associated losses.",[],{"type":70,"text":2564,"spans":2565,"direction":73},"Keep records of:",[],{"type":1890,"text":2567,"spans":2568,"direction":73},"hospitals and medical facilities attended",[],{"type":1890,"text":2570,"spans":2571,"direction":73},"treating medical practitioners",[],{"type":1890,"text":2573,"spans":2574,"direction":73},"medical reports",[],{"type":1890,"text":2576,"spans":2577,"direction":73},"hospital and medical accounts",[],{"type":1890,"text":2579,"spans":2580,"direction":73},"ongoing treatment related to your injuries.",[],{"subheading":2582,"list":2583,"link_subsection":1363},"Complete the prescribed RAF claim forms",[2584,2587,2590],{"type":70,"text":2585,"spans":2586,"direction":73},"A RAF claim must be lodged using the prescribed documentation.",[],{"type":70,"text":2588,"spans":2589,"direction":73},"The RAF states that applicable sections of the claim form must be completed and relevant medical information supplied.",[],{"type":70,"text":2591,"spans":2592,"direction":73},"Incomplete information may result in the RAF requesting additional documentation before it can properly assess the claim.",[],{"subheading":2594,"list":2595,"link_subsection":1363},"Submit supporting evidence",[2596,2599,2602,2605,2608,2611,2614,2617],{"type":70,"text":2597,"spans":2598,"direction":73},"Depending on the claim, this could include evidence relating to:",[],{"type":1890,"text":2600,"spans":2601,"direction":73},"injuries",[],{"type":1890,"text":2603,"spans":2604,"direction":73},"medical expenses",[],{"type":1890,"text":2606,"spans":2607,"direction":73},"loss of earnings",[],{"type":1890,"text":2609,"spans":2610,"direction":73},"loss of support",[],{"type":1890,"text":2612,"spans":2613,"direction":73},"funeral expenses",[],{"type":1890,"text":2615,"spans":2616,"direction":73},"the circumstances of the accident.",[],{"type":70,"text":2618,"spans":2619,"direction":73},"The documents required will depend on the nature of the claim.",[],{"subheading":2621,"list":2622,"link_subsection":1363},"The RAF assesses the claim",[2623,2626],{"type":70,"text":2624,"spans":2625,"direction":73},"Once submitted, the RAF registers and investigates the claim.",[],{"type":70,"text":2627,"spans":2628,"direction":73},"According to its guidance, this involves considering whether the claim complies with statutory requirements, the degree of fault or negligence involved and the value of qualifying losses.",[],"article_content_text$64b3e3c7-abe0-4317-a1ee-a6aa8a16c939",{"variation":1550,"version":1505,"items":2631,"primary":2632,"id":2656,"slice_type":1874,"slice_label":9},[],{"heading":2633,"content":2634,"link_heading":1363},"How long do you have to submit a RAF claim?",[2635,2638,2644,2650,2653],{"type":70,"text":2636,"spans":2637,"direction":73},"This is one of the most important parts of the process.",[],{"type":70,"text":2639,"spans":2640,"direction":73},"Where the identity of the negligent driver or vehicle owner is known, the Road Accident Fund Act generally provides a three-year prescription period from the date the cause of action arose.",[2641],{"start":2642,"end":2643,"type":1541},118,148,{"type":70,"text":2645,"spans":2646,"direction":73},"Different requirements can apply where the responsible driver or vehicle owner cannot be identified, such as certain hit-and-run cases. Government and SANRAL guidance describes a two-year period for lodging these claims.",[2647],{"start":2648,"end":2649,"type":1541},179,219,{"type":70,"text":2651,"spans":2652,"direction":73},"There are also circumstances where different rules or exceptions may apply.",[],{"type":70,"text":2654,"spans":2655,"direction":73},"Don't wait until a deadline is approaching before seeking information about your particular claim.",[],"article_content_text$f290eab5-0c2c-4677-a63f-15ea285ad1cb",{"variation":1550,"version":1505,"items":2658,"primary":2659,"id":2674,"slice_type":1874,"slice_label":9},[],{"heading":2660,"content":2661,"link_heading":1363},"Do you need a lawyer to claim from the RAF?",[2662,2665,2671],{"type":70,"text":2663,"spans":2664,"direction":73},"Not necessarily.",[],{"type":70,"text":2666,"spans":2667,"direction":73},"The RAF states that a claimant can submit a direct claim without employing a lawyer and that RAF information officers can assist claimants. Alternatively, a claimant may choose to obtain legal representation.",[2668],{"start":2669,"end":2670,"type":1541},44,56,{"type":70,"text":2672,"spans":2673,"direction":73},"Whether professional assistance is appropriate will depend on the circumstances and complexity of the claim.",[],"article_content_text$0294b7d1-fa60-467a-aefe-fe5cb6bfc435",{"variation":1550,"version":1505,"items":2676,"primary":2677,"id":2692,"slice_type":1874,"slice_label":9},[],{"heading":2678,"content":2679,"link_heading":1363},"How long does a RAF claim take?",[2680,2683,2686,2689],{"type":70,"text":2681,"spans":2682,"direction":73},"There isn't one reliable timeframe that applies to every RAF claim.",[],{"type":70,"text":2684,"spans":2685,"direction":73},"The process can vary depending on the complexity of the accident, injuries involved, completeness of documentation, medical assessments, questions of negligence and whether disputes arise.",[],{"type":70,"text":2687,"spans":2688,"direction":73},"For that reason, the old claim-duration figure previously used in this article has not been carried forward.",[],{"type":70,"text":2690,"spans":2691,"direction":73},"Rather than relying on an average, make sure documentation is complete and keep track of correspondence and requests relating to your claim.",[],"article_content_text$34de3c37-c061-4028-ab26-90c26674221f",{"variation":1550,"version":1505,"items":2694,"primary":2695,"id":2739,"slice_type":1874,"slice_label":9},[],{"heading":2696,"content":2697,"link_heading":1363},"RAF claim vs car insurance claim: what's the difference?",[2698,2704,2706,2709,2712,2715,2718,2722,2724,2727,2730,2733,2736],{"type":70,"text":2699,"spans":2700,"direction":73},"This distinction can be confusing after an accident.\n\nRAF claim",[2701],{"start":2702,"end":2703,"type":1541},54,63,{"type":70,"text":1534,"spans":2705,"direction":73},[],{"type":70,"text":2707,"spans":2708,"direction":73},"Primarily concerns qualifying bodily injury/death-related loss",[],{"type":70,"text":2710,"spans":2711,"direction":73},"Governed by the Road Accident Fund legislation",[],{"type":70,"text":2713,"spans":2714,"direction":73},"Property damage isn't covered by RAF",[],{"type":70,"text":2716,"spans":2717,"direction":73},"May involve medical expenses and loss of earnings",[],{"type":70,"text":2719,"spans":2720,"direction":73},"Submitted to the RAF\n\nCar insurance claim",[2721],{"start":1989,"end":1962,"type":1541},{"type":70,"text":1534,"spans":2723,"direction":73},[],{"type":70,"text":2725,"spans":2726,"direction":73},"Can cover insured vehicle/property loss or damage",[],{"type":70,"text":2728,"spans":2729,"direction":73},"Governed by your insurance policy",[],{"type":70,"text":2731,"spans":2732,"direction":73},"Vehicle damage may be covered depending on your policy",[],{"type":70,"text":2734,"spans":2735,"direction":73},"May involve vehicle repair/replacement and other insured benefits",[],{"type":70,"text":2737,"spans":2738,"direction":73},"Submitted to your insurer\n\n\n",[],"article_content_text$a6dc53b0-fd03-4911-b0be-e18007877562",{"variation":1550,"version":1505,"items":2741,"primary":2742,"id":2777,"slice_type":1874,"slice_label":9},[],{"heading":2743,"content":2744,"link_heading":1363},"What documents should you keep after an accident?",[2745,2748,2751,2754,2757,2760,2762,2765,2768,2771,2774],{"type":70,"text":2746,"spans":2747,"direction":73},"Keep a complete accident file containing whatever applies to your circumstances, including:",[],{"type":1890,"text":2749,"spans":2750,"direction":73},"police accident documentation",[],{"type":1890,"text":2752,"spans":2753,"direction":73},"photographs",[],{"type":1890,"text":2755,"spans":2756,"direction":73},"witness details",[],{"type":1890,"text":2758,"spans":2759,"direction":73},"medical reports and records",[],{"type":1890,"text":2576,"spans":2761,"direction":73},[],{"type":1890,"text":2763,"spans":2764,"direction":73},"proof of income or financial loss",[],{"type":1890,"text":2766,"spans":2767,"direction":73},"relevant receipts",[],{"type":1890,"text":2769,"spans":2770,"direction":73},"correspondence relating to the accident",[],{"type":1890,"text":2772,"spans":2773,"direction":73},"insurance claim information.",[],{"type":70,"text":2775,"spans":2776,"direction":73},"Don't discard original documents simply because you've submitted copies.",[],"article_content_text$af64834c-48c1-4471-9e1b-c1cb13c86d7c",{"variation":2234,"version":1505,"items":2779,"primary":2780,"id":2822,"slice_type":1874,"slice_label":9},[],{"heading":2781,"content":2782,"sub_sections":2783,"link_heading":1363},"Road Accident Fund FAQs",[],[2784,2790,2796,2804,2810,2816],{"subheading":2785,"list":2786,"link_subsection":1363},"Can a passenger claim from the RAF?",[2787],{"type":70,"text":2788,"spans":2789,"direction":73},"A passenger injured because of negligent driving may potentially qualify to claim, depending on the circumstances and RAF requirements.",[],{"subheading":2791,"list":2792,"link_subsection":1363},"Can a pedestrian claim from the RAF?",[2793],{"type":70,"text":2794,"spans":2795,"direction":73},"Potentially, yes. The RAF provides compulsory cover to qualifying road users, which can include pedestrians injured as a result of negligent driving.",[],{"subheading":2797,"list":2798,"link_subsection":1363},"Can you claim from RAF if you caused the accident?",[2799],{"type":70,"text":2800,"spans":2801,"direction":73},"A person who was 100% responsible for causing the accident generally cannot claim compensation for their own injuries. Where responsibility is shared, the circumstances and degree of fault can affect the claim.",[2802],{"start":2803,"end":214,"type":1541},17,{"subheading":2805,"list":2806,"link_subsection":1363},"Can RAF pay for damage to my car?",[2807],{"type":70,"text":2808,"spans":2809,"direction":73},"No. The RAF expressly states that property damage cannot be claimed from the Fund. Vehicle damage may instead involve car insurance or recovery from the responsible party.",[],{"subheading":2811,"list":2812,"link_subsection":1363},"How long do I have to claim from RAF?",[2813],{"type":70,"text":2814,"spans":2815,"direction":73},"Where the negligent driver or owner is identified, the general statutory prescription period is three years. Different rules apply in certain circumstances, including unidentified-driver cases.",[],{"subheading":2817,"list":2818,"link_subsection":1363},"Do I need an attorney to lodge a RAF claim?",[2819],{"type":70,"text":2820,"spans":2821,"direction":73},"No. The RAF states that claimants can lodge claims directly, although people may choose to obtain legal representation depending on their circumstances.",[],"article_content_text$b618c7fa-6f81-46b3-80b4-694d3c9d9120",{"variation":1550,"version":1505,"items":2824,"primary":2825,"id":2852,"slice_type":1874,"slice_label":9},[],{"heading":2826,"content":2827,"link_heading":1363},"Know what to do after an accident",[2828,2834,2837,2845],{"type":70,"text":2829,"spans":2830,"direction":73},"An accident can involve several different processes at once. Medical treatment, police reporting, a RAF claim and a car insurance claim may each have different requirements.",[2831],{"start":2832,"end":2833,"type":1541},116,129,{"type":70,"text":2835,"spans":2836,"direction":73},"Knowing which process applies — and keeping accurate records from the beginning — can make the next steps easier.",[],{"type":70,"text":2838,"spans":2839,"direction":73},"If your vehicle has been damaged, learn how Miway's claims process works.",[2840,2844],{"start":1570,"end":2841,"type":216,"data":2842},72,{"link_type":78,"url":2843,"target":2292},"https://www.miway.co.za/blog/car-insurance/know-your-way-through-a-claim",{"start":1570,"end":2841,"type":1541},{"type":70,"text":2846,"spans":2847,"direction":73},"Looking for cover before the unexpected happens? Get a Miway car insurance quote.",[2848,2851],{"start":2849,"end":722,"type":216,"data":2850},49,{"link_type":78,"url":2297,"target":2292},{"start":2849,"end":722,"type":1541},"article_content_text$df6f036a-de0e-48bb-8f6d-e7c8cc28aa79","Claiming from the Road Accident Fund | Miway Car Insurance","The Road Accident Fund is a statutory body that, in terms of the provisions of the Road Accident Fund Act exists to provide compulsory cover to all users of SA roads","car insurance, road accident fund",{"dimensions":2857,"alt":9,"copyright":9,"url":2858,"id":2353,"edit":2859},{"width":2304,"height":2305},"https://images.prismic.io/miway-website/Z6MzbZbqstJ9-Pc-_ClaimingFromTheRoadAccidentFund.jpeg?auto=format,compress&rect=159,0,731,384&w=2400&h=1260",{"x":2499,"y":28,"zoom":29,"background":30},{"link_type":35},[2862],{"type":70,"text":2863,"spans":2864,"direction":73},"The Road Accident Fund, or RAF, is a statutory body that, in terms of the provisions of the Road Accident Fund Act (Act 56 of 1996).",[],{"id":2866,"type":2315,"tags":2867,"lang":16,"slug":2868,"first_publication_date":2869,"last_publication_date":2870,"uid":2871,"link_type":393,"key":2872,"isBroken":395},"ZwY4_BAAACAAqBd3",[],"need-some-help","2024-10-09T08:04:18+0000","2025-05-26T06:48:28+0000","test-block","a01e39f1-8379-4d2f-8598-74f9a88e431e",[],{"dimensions":2875,"alt":2351,"copyright":9,"url":2352,"id":2353,"edit":2876},{"width":2349,"height":2350},{"x":28,"y":28,"zoom":29,"background":30},{"id":2878,"uid":2879,"url":2880,"type":1807,"href":2881,"tags":2882,"first_publication_date":2883,"last_publication_date":2884,"slugs":2885,"linked_documents":2886,"lang":16,"alternate_languages":2887,"data":2888},"Z9gQ1BAAACcA7hM2","road-rage-drivers-vs-pedestrians","/blog/road-rage-drivers-vs-pedestrians","https://miway-website.cdn.prismic.io/api/v2/documents/search?ref=aquPERIAACkAeXQj&q=%5B%5B%3Ad+%3D+at%28document.id%2C+%22Z9gQ1BAAACcA7hM2%22%29+%5D%5D",[1810,996,688],"2025-03-17T12:08:54+0000","2026-08-31T10:09:01+0000",[1815],[],[],{"date":1819,"heading":2889,"duration":1821,"article_type":2890,"category":2893,"related_product":2896,"thumbnail":2899,"type":1845,"related_insurance":1846,"slices":2906,"meta_title":2889,"meta_description":3421,"meta_keywords":9,"meta_image":3422,"canonical":3427,"intro":3428,"author":2312,"service_block":3431,"in_this_article":3434,"hero_image":3437},"Road Rage: Drivers vs pedestrians",{"id":1338,"type":1339,"tags":2891,"lang":16,"slug":1341,"first_publication_date":1342,"last_publication_date":1342,"uid":1341,"url":1343,"link_type":393,"key":2892,"isBroken":395},[],"e2f1ce10-0697-4a83-ac64-2589f3a6382a",{"id":1826,"type":1827,"tags":2894,"lang":16,"slug":1829,"first_publication_date":1830,"last_publication_date":1831,"uid":1832,"url":1343,"link_type":393,"key":2895,"isBroken":395},[],"bfe08707-0975-4892-81c9-90609f48bc31",{"id":849,"type":515,"tags":2897,"lang":16,"slug":851,"first_publication_date":852,"last_publication_date":853,"uid":851,"url":854,"link_type":393,"key":2898,"isBroken":395},[688,517,519],"c3ca84ae-5d05-4662-9ce7-47617dd26c6c",{"dimensions":2900,"alt":9,"copyright":9,"url":2903,"id":2904,"edit":2905},{"width":2901,"height":2902},1264,269,"https://images.prismic.io/miway-website/Z9gQWziBA97Gii_x_Road_Rage-Drivers_vs_pedestrians.jpeg?auto=format,compress","Z9gQWziBA97Gii_x",{"x":28,"y":28,"zoom":29,"background":30},[2907,2933,2970,2993,3069,3108,3131,3178,3216,3239,3273,3293,3348,3386],{"variation":1550,"version":1505,"items":2908,"primary":2909,"id":2932,"slice_type":1874,"slice_label":9},[],{"heading":9,"content":2910,"link_heading":1363},[2911,2917,2922,2925,2929],{"type":70,"text":2912,"spans":2913,"direction":73},"Road rage isn't always driver versus driver. Frustration can also build between motorists and pedestrians at crossings, intersections, taxi stops, busy shopping areas and residential streets.",[2914],{"start":722,"end":2915,"type":216,"data":2916},89,{"link_type":78,"url":1609,"target":135},{"type":70,"text":2918,"spans":2919,"direction":73},"But road safety shouldn't become drivers versus pedestrians.",[2920],{"start":1009,"end":2921,"type":1541},59,{"type":70,"text":2923,"spans":2924,"direction":73},"We're all road users, and pedestrians are particularly vulnerable when something goes wrong. The safest response to frustration is to slow things down, avoid confrontation and give everyone enough time and space to move safely.",[],{"type":70,"text":2926,"spans":2927,"direction":73},"According to the RTMC State of Road Safety Report 2025, 58.7% of pedestrian fatalities recorded during 2025 occurred on Fridays, Saturdays and Sundays.",[2928],{"start":2803,"end":2702,"type":1541},{"type":70,"text":2930,"spans":2931,"direction":73},"Here's how motorists and pedestrians can help reduce conflict and make South African roads safer.",[],"article_content_text$5196431d-9cdd-4be6-a267-2b3e8b34a5cd",{"variation":1550,"version":1505,"items":2934,"primary":2935,"id":2969,"slice_type":1874,"slice_label":9},[],{"heading":1878,"content":2936,"link_heading":1363},[2937,2940,2943,2946,2948,2951,2954,2957,2960,2963,2966],{"type":70,"text":2938,"spans":2939,"direction":73},"Road rage is more than simply feeling irritated in traffic.",[],{"type":70,"text":2941,"spans":2942,"direction":73},"The South African Police Service describes aggressive driving as deliberately unsafe driving behaviour carried out with ill intention or disregard for safety. In extreme situations, aggressive driving can escalate into road rage.",[],{"type":70,"text":2944,"spans":2945,"direction":73},"Examples of aggressive behaviour can include deliberately:",[],{"type":1890,"text":1891,"spans":2947,"direction":73},[],{"type":1890,"text":2949,"spans":2950,"direction":73},"blocking another road user",[],{"type":1890,"text":2952,"spans":2953,"direction":73},"making threatening gestures",[],{"type":1890,"text":2955,"spans":2956,"direction":73},"using a vehicle to intimidate someone",[],{"type":1890,"text":2958,"spans":2959,"direction":73},"confronting another road user aggressively.",[],{"type":70,"text":2961,"spans":2962,"direction":73},"Someone making a mistake isn't automatically showing road rage.",[],{"type":70,"text":2964,"spans":2965,"direction":73},"That distinction matters.",[],{"type":70,"text":2967,"spans":2968,"direction":73},"A pedestrian crossing unexpectedly, a driver missing a turn or someone misunderstanding who should move first can be frustrating  but frustration doesn't need to become confrontation.",[],"article_content_text$e4534f1b-277c-4f09-8b19-8590481766e0",{"variation":1550,"version":1505,"items":2971,"primary":2972,"id":2992,"slice_type":1874,"slice_label":9},[],{"heading":2973,"content":2974,"link_heading":1363},"Why are pedestrians particularly vulnerable?",[2975,2978,2981,2984,2987],{"type":70,"text":2976,"spans":2977,"direction":73},"A pedestrian doesn't have a vehicle body, airbags or other built-in vehicle protection around them.",[],{"type":70,"text":2979,"spans":2980,"direction":73},"That means motorists need to be particularly alert anywhere people are likely to cross or walk close to traffic.",[],{"type":70,"text":2982,"spans":2983,"direction":73},"South African research into pedestrian safety has also found associations between unsafe driving behaviour and factors including aggression, impulsivity, risk tolerance and attitudes towards the law.",[],{"type":70,"text":2985,"spans":2986,"direction":73},"The takeaway is simple:",[],{"type":70,"text":2988,"spans":2989,"direction":73},"Being technically right isn't more important than preventing an accident.",[2990],{"start":28,"end":2991,"type":1541},73,"article_content_text$b7e8b8b7-bf37-4290-80c5-16952671d0eb",{"variation":1550,"version":1505,"items":2994,"primary":2995,"id":3068,"slice_type":1874,"slice_label":9},[],{"heading":2996,"content":2997,"link_heading":1363},"How can drivers help keep pedestrians safe?",[2998,3002,3005,3008,3011,3014,3017,3020,3023,3026,3031,3034,3037,3040,3045,3048,3051,3054,3059,3062,3065],{"type":70,"text":2999,"spans":3000,"direction":73},"Slow down where people are likely to cross",[3001],{"start":28,"end":1978,"type":1541},{"type":70,"text":3003,"spans":3004,"direction":73},"Reduce your speed around:",[],{"type":1890,"text":3006,"spans":3007,"direction":73},"schools",[],{"type":1890,"text":3009,"spans":3010,"direction":73},"residential areas",[],{"type":1890,"text":3012,"spans":3013,"direction":73},"shopping districts",[],{"type":1890,"text":3015,"spans":3016,"direction":73},"taxi and bus stops",[],{"type":1890,"text":3018,"spans":3019,"direction":73},"pedestrian crossings",[],{"type":1890,"text":3021,"spans":3022,"direction":73},"busy intersections.",[],{"type":70,"text":3024,"spans":3025,"direction":73},"A pedestrian may make a mistake. As the person controlling the heavier and faster vehicle, staying alert gives you more opportunity to respond safely.",[],{"type":70,"text":3027,"spans":3028,"direction":73},"Expect the unexpected",[3029],{"start":28,"end":3030,"type":1541},21,{"type":70,"text":3032,"spans":3033,"direction":73},"Don't assume someone standing beside the road has seen you.",[],{"type":70,"text":3035,"spans":3036,"direction":73},"A pedestrian may be distracted, have limited visibility or simply misjudge your speed.",[],{"type":70,"text":3038,"spans":3039,"direction":73},"Look ahead and be prepared to slow down.",[],{"type":70,"text":3041,"spans":3042,"direction":73},"Avoid distracted driving",[3043],{"start":28,"end":3044,"type":1541},24,{"type":70,"text":3046,"spans":3047,"direction":73},"Your phone can wait.",[],{"type":70,"text":3049,"spans":3050,"direction":73},"Taking your eyes off the road for even a short period reduces your awareness of pedestrians, cyclists, vehicles and changing traffic conditions.",[],{"type":70,"text":3052,"spans":3053,"direction":73},"Keep your attention on driving.",[],{"type":70,"text":3055,"spans":3056,"direction":73},"Give people time to cross",[3057],{"start":28,"end":3058,"type":1541},25,{"type":70,"text":3060,"spans":3061,"direction":73},"Impatience can turn an ordinary crossing into an unnecessary confrontation.",[],{"type":70,"text":3063,"spans":3064,"direction":73},"Don't aggressively rev, hoot or move towards someone to hurry them across.",[],{"type":70,"text":3066,"spans":3067,"direction":73},"Give pedestrians reasonable time and space to cross safely.",[],"article_content_text$ec0c92f0-4ed0-4186-a879-91d67903ced3",{"variation":1550,"version":1505,"items":3070,"primary":3071,"id":3107,"slice_type":1874,"slice_label":9},[],{"heading":3072,"content":3073,"link_heading":1363},"How can pedestrians stay safer around traffic?",[3074,3077,3080,3083,3086,3089,3092,3095,3098,3101,3104],{"type":70,"text":3075,"spans":3076,"direction":73},"Road safety is a shared responsibility.",[],{"type":70,"text":3078,"spans":3079,"direction":73},"Pedestrians can reduce their risk by:",[],{"type":1890,"text":3081,"spans":3082,"direction":73},"using designated crossings where available",[],{"type":1890,"text":3084,"spans":3085,"direction":73},"following pedestrian traffic signals",[],{"type":1890,"text":3087,"spans":3088,"direction":73},"checking carefully before entering the road",[],{"type":1890,"text":3090,"spans":3091,"direction":73},"avoiding sudden movements into traffic",[],{"type":1890,"text":3093,"spans":3094,"direction":73},"staying alert around vehicles",[],{"type":1890,"text":3096,"spans":3097,"direction":73},"avoiding unnecessary phone distraction while crossing",[],{"type":1890,"text":3099,"spans":3100,"direction":73},"making themselves easier to see in poor visibility.",[],{"type":70,"text":3102,"spans":3103,"direction":73},"Don't assume that a driver has seen you simply because you can see the vehicle.",[],{"type":70,"text":3105,"spans":3106,"direction":73},"Wait until you're confident it's safe before crossing.",[],"article_content_text$1585c750-9128-4efd-9546-96f76491da7c",{"variation":1550,"version":1505,"items":3109,"primary":3110,"id":3130,"slice_type":1874,"slice_label":9},[],{"heading":3111,"content":3112,"link_heading":1363},"Should drivers and pedestrians make eye contact?",[3113,3116,3119,3122,3127],{"type":70,"text":3114,"spans":3115,"direction":73},"Eye contact can sometimes help confirm that you've seen one another, but it shouldn't replace normal road-safety checks.",[],{"type":70,"text":3117,"spans":3118,"direction":73},"The old version of this article recommended making eye contact as a primary technique.",[],{"type":70,"text":3120,"spans":3121,"direction":73},"A safer principle is:",[],{"type":70,"text":3123,"spans":3124,"direction":73},"Look for clear confirmation that the other road user has noticed you, but never assume eye contact means it is automatically safe to proceed.",[3125],{"start":28,"end":3126,"type":1541},141,{"type":70,"text":3128,"spans":3129,"direction":73},"Check the traffic situation itself before moving.",[],"article_content_text$b46a9846-cba6-4969-a96c-0d001054a8c3",{"variation":1550,"version":1505,"items":3132,"primary":3133,"id":3177,"slice_type":1874,"slice_label":9},[],{"heading":3134,"content":3135,"link_heading":1363},"What should you do when another road user becomes aggressive?",[3136,3139,3142,3145,3148,3151,3154,3157,3160,3163,3169],{"type":70,"text":3137,"spans":3138,"direction":73},"Don't try to win the argument.",[],{"type":70,"text":3140,"spans":3141,"direction":73},"SAPS recommends avoiding conflict, controlling your own anger and creating distance from aggressive road users.",[],{"type":70,"text":3143,"spans":3144,"direction":73},"If you're driving:",[],{"type":1890,"text":3146,"spans":3147,"direction":73},"don't retaliate",[],{"type":1890,"text":3149,"spans":3150,"direction":73},"avoid hostile gestures",[],{"type":1890,"text":3152,"spans":3153,"direction":73},"don't deliberately block someone",[],{"type":1890,"text":3155,"spans":3156,"direction":73},"create space where possible",[],{"type":1890,"text":3158,"spans":3159,"direction":73},"remain inside your vehicle if confronted",[],{"type":1890,"text":3161,"spans":3162,"direction":73},"move towards a safe, public location if you feel threatened.",[],{"type":70,"text":3164,"spans":3165,"direction":73},"If an aggressive situation becomes threatening, SAPS advises motorists to contact 10111 or drive to the nearest police station.",[3166],{"start":3167,"end":3168,"type":1541},82,87,{"type":70,"text":3170,"spans":3171,"direction":73},"Miway's guide to dealing with road rage provides additional advice for handling an aggressive-driver situation.",[3172,3176],{"start":2507,"end":3173,"type":216,"data":3174},39,{"link_type":78,"url":3175,"target":2292},"https://www.miway.co.za/blog/road-rage-and-how-to-deal-with-it",{"start":2507,"end":3173,"type":1541},"article_content_text$577f75eb-7e88-4104-8d47-d45f072f15ec",{"variation":1550,"version":1505,"items":3179,"primary":3180,"id":3215,"slice_type":1874,"slice_label":9},[],{"heading":3181,"content":3182,"link_heading":1363},"What if you're the person getting angry?",[3183,3186,3189,3192,3195,3198,3201,3203,3206,3209,3212],{"type":70,"text":3184,"spans":3185,"direction":73},"Traffic can test anyone's patience.",[],{"type":70,"text":3187,"spans":3188,"direction":73},"Someone walks across unexpectedly. A driver cuts you off. A taxi stops suddenly. The robot changes just as you're approaching.",[],{"type":70,"text":3190,"spans":3191,"direction":73},"Your reaction is the part you can control.",[],{"type":70,"text":3193,"spans":3194,"direction":73},"Current South African analysis of road rage highlights the importance of recognising escalation early, disengaging, creating distance and prioritising safety over proving who is right.",[],{"type":70,"text":3196,"spans":3197,"direction":73},"If you feel yourself getting angry:",[],{"type":1890,"text":3199,"spans":3200,"direction":73},"increase the distance between yourself and the situation",[],{"type":1890,"text":3146,"spans":3202,"direction":73},[],{"type":1890,"text":3204,"spans":3205,"direction":73},"avoid prolonged confrontation",[],{"type":1890,"text":3207,"spans":3208,"direction":73},"give yourself additional travel time",[],{"type":1890,"text":3210,"spans":3211,"direction":73},"pull over somewhere safe if you need time to settle before continuing.",[],{"type":70,"text":3213,"spans":3214,"direction":73},"A few seconds of frustration isn't worth turning into a dangerous situation.",[],"article_content_text$f6351083-6680-4868-b9ef-21599636d1c1",{"variation":1550,"version":1505,"items":3217,"primary":3218,"id":3238,"slice_type":1874,"slice_label":9},[],{"heading":3219,"content":3220,"link_heading":1363},"What about alcohol and road safety?",[3221,3224,3227,3230,3235],{"type":70,"text":3222,"spans":3223,"direction":73},"Alcohol can impair judgement, coordination and decision-making.",[],{"type":70,"text":3225,"spans":3226,"direction":73},"The old article focused on both \"drunk drivers\" and \"drunk pedestrians\".",[],{"type":70,"text":3228,"spans":3229,"direction":73},"The updated message should be simpler:",[],{"type":70,"text":3231,"spans":3232,"direction":73},"Don't drive after drinking, and don't put yourself in a dangerous traffic environment when your judgement or coordination is impaired.",[3233],{"start":28,"end":3234,"type":1541},134,{"type":70,"text":3236,"spans":3237,"direction":73},"For motorists, the responsibility is especially significant because you're controlling a vehicle capable of causing serious harm.",[],"article_content_text$11e4ed9a-01ac-4269-8c04-111e0879677a",{"variation":1550,"version":1505,"items":3240,"primary":3241,"id":3272,"slice_type":1874,"slice_label":9},[],{"heading":3242,"content":3243,"link_heading":1363},"What should you do if an accident happens?",[3244,3247,3250,3253,3256,3259,3262,3265,3268],{"type":70,"text":3245,"spans":3246,"direction":73},"Even careful road users can be involved in accidents.",[],{"type":70,"text":3248,"spans":3249,"direction":73},"If a collision occurs:",[],{"type":2086,"text":3251,"spans":3252,"direction":73},"Stop and prioritise immediate safety.",[],{"type":2086,"text":3254,"spans":3255,"direction":73},"Check whether anyone needs emergency assistance.",[],{"type":2086,"text":3257,"spans":3258,"direction":73},"Avoid arguments or confrontations.",[],{"type":2086,"text":3260,"spans":3261,"direction":73},"Record the relevant accident information when safe.",[],{"type":2086,"text":3263,"spans":3264,"direction":73},"Follow applicable reporting requirements.",[],{"type":2086,"text":3266,"spans":3267,"direction":73},"Contact your insurer and follow the required claims process.",[],{"type":70,"text":3269,"spans":3270,"direction":73},"MiWay's step-by-step guide on what to do after a car accident explains the process in more detail.",[3271],{"start":2507,"end":2006,"type":1541},"article_content_text$3dd565db-d1de-4f04-b85a-033219b483b8",{"variation":1550,"version":1505,"items":3274,"primary":3275,"id":3292,"slice_type":1874,"slice_label":9},[],{"heading":2259,"content":3276,"link_heading":1363},[3277,3280,3285,3289],{"type":70,"text":3278,"spans":3279,"direction":73},"The circumstances surrounding an incident matter.",[],{"type":70,"text":3281,"spans":3282,"direction":73},"Car insurance is designed to provide protection according to the cover, terms, conditions and exclusions in your policy. It shouldn't be treated as protection against the consequences of deliberately dangerous behaviour.",[3283],{"start":28,"end":3284,"type":1541},13,{"type":70,"text":3286,"spans":3287,"direction":73},"If an incident leads to vehicle damage, give your insurer an accurate account of what happened and provide the information required to assess the car insurance claim.",[3288],{"start":2498,"end":2499,"type":1541},{"type":70,"text":3290,"spans":3291,"direction":73},"Don't assume an incident will automatically be covered or declined simply because road rage was involved. The individual circumstances and policy terms need to be considered.",[],"article_content_text$d0249931-8d28-4802-9fde-3aa4c29bbd58",{"variation":1550,"version":1505,"items":3294,"primary":3295,"id":3347,"slice_type":1874,"slice_label":9},[],{"heading":3296,"content":3297,"link_heading":1363},"Drivers and pedestrians: quick safety checklist",[3298,3301,3304,3307,3310,3313,3316,3319,3322,3325,3328,3331,3334,3337,3340,3343],{"type":70,"text":3299,"spans":3300,"direction":73},"For motorists:",[],{"type":1890,"text":3302,"spans":3303,"direction":73},"Slow down around pedestrian activity",[],{"type":1890,"text":3305,"spans":3306,"direction":73},"Keep your phone away while driving",[],{"type":1890,"text":3308,"spans":3309,"direction":73},"Expect people to make mistakes",[],{"type":1890,"text":3311,"spans":3312,"direction":73},"Give pedestrians room",[],{"type":1890,"text":3314,"spans":3315,"direction":73},"Don't retaliate when frustrated",[],{"type":1890,"text":3317,"spans":3318,"direction":73},"Create distance from aggressive road users.",[],{"type":70,"text":3320,"spans":3321,"direction":73},"For pedestrians:",[],{"type":1890,"text":3323,"spans":3324,"direction":73},"Use safe crossing points where available",[],{"type":1890,"text":3326,"spans":3327,"direction":73},"Follow traffic signals",[],{"type":1890,"text":3329,"spans":3330,"direction":73},"Check carefully before crossing",[],{"type":1890,"text":3332,"spans":3333,"direction":73},"Stay aware of vehicles",[],{"type":1890,"text":3335,"spans":3336,"direction":73},"Avoid unnecessary phone distraction",[],{"type":1890,"text":3338,"spans":3339,"direction":73},"Make yourself visible in poor conditions.",[],{"type":70,"text":3341,"spans":3342,"direction":73},"For everyone:",[],{"type":70,"text":3344,"spans":3345,"direction":73},"Don't turn a mistake into a confrontation.",[3346],{"start":28,"end":1978,"type":1541},"article_content_text$4bf962ae-1d61-4a6e-a9c9-39ae2758f6b9",{"variation":2234,"version":1505,"items":3349,"primary":3350,"id":3385,"slice_type":1874,"slice_label":9},[],{"heading":3351,"content":3352,"sub_sections":3353,"link_heading":1363},"Road rage and pedestrian safety FAQs",[],[3354,3360,3366,3372,3378],{"subheading":3355,"list":3356,"link_subsection":1363},"Can road rage involve pedestrians?",[3357],{"type":70,"text":3358,"spans":3359,"direction":73},"Yes. Road rage and aggressive behaviour aren't limited to disputes between two motorists. Conflict can also develop between drivers and other road users, including pedestrians.",[],{"subheading":3361,"list":3362,"link_subsection":1363},"What should I do if another road user becomes aggressive?",[3363],{"type":70,"text":3364,"spans":3365,"direction":73},"Avoid engaging or retaliating. Create distance and move towards safety. If you're driving and feel threatened, SAPS advises remaining secure in your vehicle and contacting 10111 or driving to the nearest police station.",[],{"subheading":3367,"list":3368,"link_subsection":1363},"Should pedestrians always assume a driver has seen them?",[3369],{"type":70,"text":3370,"spans":3371,"direction":73},"No. Even when you believe a driver should stop, confirm that the traffic situation is safe before entering or continuing across the road.",[],{"subheading":3373,"list":3374,"link_subsection":1363},"Why should drivers be particularly careful around pedestrians?",[3375],{"type":70,"text":3376,"spans":3377,"direction":73},"Pedestrians are vulnerable road users because they don't have the physical protection available to occupants of vehicles. Drivers should therefore remain alert and allow sufficient time and space to respond safely.",[],{"subheading":3379,"list":3380,"link_subsection":1363},"Can road rage affect car insurance?",[3381],{"type":70,"text":3382,"spans":3383,"direction":73},"If an incident results in vehicle damage, whether a car insurance claim is covered depends on the circumstances and the terms, conditions and exclusions of the policy.",[3384],{"start":2217,"end":1925,"type":1541},"article_content_text$89eed3f2-6562-4fac-a691-ae7ec1c4332c",{"variation":1550,"version":1505,"items":3387,"primary":3388,"id":3420,"slice_type":1874,"slice_label":9},[],{"heading":3389,"content":3390,"link_heading":1363},"Share the road, not the rage",[3391,3394,3397,3400,3403,3410],{"type":70,"text":3392,"spans":3393,"direction":73},"Drivers and pedestrians won't always agree.",[],{"type":70,"text":3395,"spans":3396,"direction":73},"Someone will eventually make a mistake, move too slowly, misunderstand a signal or get in your way.",[],{"type":70,"text":3398,"spans":3399,"direction":73},"What matters is what happens next.",[],{"type":70,"text":3401,"spans":3402,"direction":73},"Slow down, create space and don't let a few seconds of frustration turn into something more serious.",[],{"type":70,"text":3404,"spans":3405,"direction":73},"For additional road-safety information, read MiWay's road rage safety guide.",[3406,3409],{"start":2555,"end":3407,"type":216,"data":3408},75,{"link_type":78,"url":3175,"target":2292},{"start":2555,"end":3407,"type":1541},{"type":70,"text":3411,"spans":3412,"direction":73},"And because not every road incident can be prevented, learn more about MiWay car insurance or get a car insurance quote to find cover that suits the way you drive.",[3413,3416,3417,3419],{"start":2702,"end":3414,"type":216,"data":3415},90,{"link_type":78,"url":2291,"target":2292},{"start":2702,"end":3414,"type":1541},{"start":2401,"end":2365,"type":216,"data":3418},{"link_type":78,"url":2297,"target":2292},{"start":2401,"end":2365,"type":1541},"article_content_text$09d78100-cd19-4aff-84fa-24663592f398","Road rage is a major problem on our roads every day; causing anger, stress, anxiety, and accidents.",{"dimensions":3423,"alt":9,"copyright":9,"url":3424,"id":2904,"edit":3425},{"width":2304,"height":2305},"https://images.prismic.io/miway-website/Z9gQWziBA97Gii_x_Road_Rage-Drivers_vs_pedestrians.jpeg?auto=format,compress&rect=376,0,512,269&w=2400&h=1260",{"x":3426,"y":28,"zoom":29,"background":30},376,{"link_type":35},[3429],{"type":70,"text":3421,"spans":3430,"direction":73},[],{"id":2314,"type":2315,"tags":3432,"lang":16,"slug":631,"first_publication_date":2317,"last_publication_date":2318,"uid":2319,"link_type":393,"key":3433,"isBroken":395},[],"3dce575d-a39f-4c1f-9b09-58b8b1fee77d",[3435],{"text":3436},"Here are some guidelines for drivers and pedestrians to avoid road rage.",{"dimensions":3438,"alt":9,"copyright":9,"url":2903,"id":2904,"edit":3439},{"width":2901,"height":2902},{"x":28,"y":28,"zoom":29,"background":30},{"id":3441,"uid":3442,"url":3443,"type":1807,"href":3444,"tags":3445,"first_publication_date":3446,"last_publication_date":3447,"slugs":3448,"linked_documents":3449,"lang":16,"alternate_languages":3450,"data":3451},"Z5it5hAAAB8A06SZ","tyres-and-trackers-your-pre-departure-guide","/blog/tyres-and-trackers-your-pre-departure-guide","https://miway-website.cdn.prismic.io/api/v2/documents/search?ref=aquPERIAACkAeXQj&q=%5B%5B%3Ad+%3D+at%28document.id%2C+%22Z5it5hAAAB8A06SZ%22%29+%5D%5D",[996,688,495],"2025-01-28T10:14:09+0000","2026-08-31T21:41:54+0000",[1815],[],[],{"date":1819,"heading":3452,"duration":1821,"article_type":3453,"category":3456,"related_product":3461,"thumbnail":3464,"type":1845,"related_insurance":1846,"slices":3471,"meta_title":3876,"meta_description":3877,"meta_keywords":3878,"meta_image":3879,"canonical":3885,"intro":3886,"author":2312,"service_block":3890,"in_this_article":3893,"hero_image":3894},"Tyres and trackers: Your pre-departure guide",{"id":1338,"type":1339,"tags":3454,"lang":16,"slug":1341,"first_publication_date":1342,"last_publication_date":1342,"uid":1341,"url":1343,"link_type":393,"key":3455,"isBroken":395},[],"e7756cd8-8834-4752-b484-c31cf181fb06",{"id":3457,"type":1827,"tags":3458,"lang":16,"slug":1377,"first_publication_date":3459,"last_publication_date":3459,"uid":1377,"url":1343,"link_type":393,"key":3460,"isBroken":395},"ZvZ4hRAAACIAEukQ",[],"2024-09-27T09:19:03+0000","96c89362-9907-48e7-9101-bee411d68027",{"id":626,"type":515,"tags":3462,"lang":16,"slug":628,"first_publication_date":629,"last_publication_date":630,"uid":631,"url":632,"link_type":393,"key":3463,"isBroken":395},[519],"ebe6ee85-c40e-4888-a533-e245e05cd67c",{"dimensions":3465,"alt":9,"copyright":9,"url":3468,"id":3469,"edit":3470},{"width":3466,"height":3467},1153,321,"https://images.prismic.io/miway-website/Z5itNpbqstJ997Tn_TyresAndTrackers.png?auto=format,compress","Z5itNpbqstJ997Tn",{"x":28,"y":28,"zoom":29,"background":30},[3472,3501,3540,3623,3635,3676,3697,3730,3751,3771,3813,3851],{"variation":1550,"version":1505,"items":3473,"primary":3474,"id":3500,"slice_type":1874,"slice_label":9},[],{"heading":9,"content":3475,"link_heading":1363},[3476,3479,3484,3490,3497],{"type":70,"text":3477,"spans":3478,"direction":73},"There is more to getting road-trip ready than filling up the tank, packing the padkos and choosing the playlist.",[],{"type":70,"text":3480,"spans":3481,"direction":73},"Before a long-distance drive, take a few minutes to check two things that can make a big difference if something goes wrong: your tyres and your vehicle tracking device.",[3482],{"start":2369,"end":3483,"type":1541},168,{"type":70,"text":3485,"spans":3486,"direction":73},"Correct tyre pressure, healthy tread and a working tracker can help make your journey safer. They may also matter when it comes to meeting the requirements of your car insurance policy, particularly where a tracking device is specified as a condition of cover.",[3487],{"start":3488,"end":3489,"type":1541},164,184,{"type":70,"text":3491,"spans":3492,"direction":73},"South Africa's roads remain challenging. Preliminary Department of Transport figures recorded 1,427 road deaths from 1,172 crashes during the 2025/26 festive season, despite both figures falling by about 5% from the previous festive period.",[3493,3496],{"start":2401,"end":3488,"type":216,"data":3494},{"link_type":78,"url":3495,"target":135},"https://www.transport.gov.za/wp-content/uploads/2023/02/Final_RoadSafety_statement2026.pdf",{"start":2401,"end":3488,"type":1541},{"type":70,"text":3498,"spans":3499,"direction":73},"A few checks before departure are therefore well worth the time.",[],"article_content_text$36728a3c-b57c-4e5d-ab25-8d79aa4509d4",{"variation":1550,"version":1505,"items":3502,"primary":3503,"id":3539,"slice_type":1874,"slice_label":9},[],{"heading":3504,"content":3505,"link_heading":1363},"What should you check before a long-distance trip?",[3506,3509,3515,3518,3521,3524,3527,3530,3533,3536],{"type":70,"text":3507,"spans":3508,"direction":73},"Before leaving, check:",[],{"type":1890,"text":3510,"spans":3511,"direction":73},"tyre pressure and tread",[3512],{"start":28,"end":3284,"type":216,"data":3513},{"link_type":78,"url":3514,"target":135},"https://www.miway.co.za/tyre-and-rim-cover",{"type":1890,"text":3516,"spans":3517,"direction":73},"cuts, cracks or bulges",[],{"type":1890,"text":3519,"spans":3520,"direction":73},"uneven tyre wear",[],{"type":1890,"text":3522,"spans":3523,"direction":73},"your spare tyre and wheel-changing equipment",[],{"type":1890,"text":3525,"spans":3526,"direction":73},"whether your tracking device is active and working",[],{"type":1890,"text":3528,"spans":3529,"direction":73},"whether the tracker meets your insurer's requirements",[],{"type":1890,"text":3531,"spans":3532,"direction":73},"your policy benefits and roadside-assistance details",[],{"type":1890,"text":3534,"spans":3535,"direction":73},"any additional requirements if you are travelling outside South Africa.",[],{"type":70,"text":3537,"spans":3538,"direction":73},"Give yourself enough time to fix a problem before your departure date rather than discovering it when the car is already packed.",[],"article_content_text$cb8b6f32-2da2-4510-a81d-1febdfc6109d",{"variation":1550,"version":1505,"items":3541,"primary":3542,"id":3622,"slice_type":1874,"slice_label":9},[],{"heading":3543,"content":3544,"link_heading":1363},"Check your tyres before hitting the road",[3545,3548,3552,3555,3563,3566,3570,3573,3576,3583,3587,3590,3593,3596,3599,3602,3605,3608,3611,3616,3619],{"type":70,"text":3546,"spans":3547,"direction":73},"Your tyres are your car's contact with the road, so they deserve more than a quick glance before a long journey.",[],{"type":70,"text":3549,"spans":3550,"direction":73},"Check the tyre tread",[3551],{"start":28,"end":1540,"type":1541},{"type":70,"text":3553,"spans":3554,"direction":73},"Inspect the tread across the full width of each tyre and look for excessive or uneven wear.",[],{"type":70,"text":3556,"spans":3557,"direction":73},"Current Road Traffic Management Corporation guidance recommends tread depth of at least 1.6mm and notes that tyre grip starts reducing below 3mm.",[3558,3561],{"start":2507,"end":2217,"type":216,"data":3559},{"link_type":78,"url":3560,"target":135},"https://www.gov.za/news/media-statements/road-traffic-management-corporation-road-safety-during-winter-season-06-jun",{"start":2109,"end":3562,"type":1541},93,{"type":70,"text":3564,"spans":3565,"direction":73},"If you are uncertain about the condition of your tyres, have them inspected by a tyre professional before travelling.",[],{"type":70,"text":3567,"spans":3568,"direction":73},"Check your tyre pressure while the tyres are cold",[3569],{"start":28,"end":2849,"type":1541},{"type":70,"text":3571,"spans":3572,"direction":73},"Use the pressure recommended for your particular vehicle and load. You can normally find this information in the owner's manual or on the vehicle's tyre-pressure placard.",[],{"type":70,"text":3574,"spans":3575,"direction":73},"Remember that a fully loaded holiday car may require different pressures from the ones you use for your everyday commute.",[],{"type":70,"text":3577,"spans":3578,"direction":73},"Incorrect pressure can affect tyre wear, handling and fuel consumption. Competitor tyre-safety guidance also consistently recommends checking pressure before long-distance journeys rather than waiting until you are already on the road.",[3579],{"start":2841,"end":3580,"type":216,"data":3581},103,{"link_type":78,"url":3582,"target":135},"https://africa.michelin.com/en/auto/advice/tyre-care/road-trip-checklist",{"type":70,"text":3584,"spans":3585,"direction":73},"Look for cuts, cracks and bulges",[3586],{"start":28,"end":705,"type":1541},{"type":70,"text":3588,"spans":3589,"direction":73},"Walk around the vehicle and check the sidewalls and visible tread for:",[],{"type":1890,"text":3591,"spans":3592,"direction":73},"cuts",[],{"type":1890,"text":3594,"spans":3595,"direction":73},"cracks",[],{"type":1890,"text":3597,"spans":3598,"direction":73},"embedded objects",[],{"type":1890,"text":3600,"spans":3601,"direction":73},"unusual bulges",[],{"type":1890,"text":3603,"spans":3604,"direction":73},"signs of damage",[],{"type":1890,"text":3606,"spans":3607,"direction":73},"excessive or uneven wear.",[],{"type":70,"text":3609,"spans":3610,"direction":73},"If something looks wrong, don't leave it until after the holiday.",[],{"type":70,"text":3612,"spans":3613,"direction":73},"Don't forget your spare tyre",[3614],{"start":28,"end":3615,"type":1541},28,{"type":70,"text":3617,"spans":3618,"direction":73},"A spare wheel doesn't help much if it has been sitting in the boot underinflated for months.",[],{"type":70,"text":3620,"spans":3621,"direction":73},"Check its condition and pressure and make sure you have the jack, wheel spanner and any locking-wheel-nut key needed for your vehicle.",[],"article_content_text$1561b003-3e34-4f5e-90a2-8d39f68a7667",{"variation":1550,"version":1505,"items":3624,"primary":3625,"id":3634,"slice_type":1874,"slice_label":9},[],{"heading":3626,"content":3627,"link_heading":1363},"What does uneven tyre wear mean?",[3628,3631],{"type":70,"text":3629,"spans":3630,"direction":73},"Uneven wear may indicate an alignment, balancing, suspension or tyre-pressure issue.",[],{"type":70,"text":3632,"spans":3633,"direction":73},"Rather than treating it as purely cosmetic wear, get the vehicle checked before travelling. Long-distance driving places sustained demands on the tyres, especially when the vehicle is carrying additional passengers and luggage.",[],"article_content_text$afb3ae44-48b2-43bb-a3d1-c0892fc40f74",{"variation":1550,"version":1505,"items":3636,"primary":3637,"id":3675,"slice_type":1874,"slice_label":9},[],{"heading":3638,"content":3639,"link_heading":1363},"Is your vehicle tracker working properly?",[3640,3643,3647,3654,3657,3660,3663,3666,3669,3672],{"type":70,"text":3641,"spans":3642,"direction":73},"Your tyres aren't the only thing worth checking before departure.",[],{"type":70,"text":3644,"spans":3645,"direction":73},"If your car insurance requires a tracking device, confirm that it is installed, active and working as required by your policy.",[3646],{"start":2507,"end":3030,"type":1541},{"type":70,"text":3648,"spans":3649,"direction":73},"MiWay's more recent tracker guidance recommends checking whether the device is active, transmitting correctly, supported by the tracking provider and configured as required.",[3650],{"start":28,"end":3651,"type":216,"data":3652},47,{"link_type":78,"url":3653,"target":135},"https://www.miway.co.za/blog/is-your-tracking-company-tracking-you-correctly",{"type":70,"text":3655,"spans":3656,"direction":73},"Before leaving, ask yourself:",[],{"type":1890,"text":3658,"spans":3659,"direction":73},"Is the tracker subscription active?",[],{"type":1890,"text":3661,"spans":3662,"direction":73},"Is the device communicating correctly?",[],{"type":1890,"text":3664,"spans":3665,"direction":73},"Does the provider's app or service show the vehicle correctly?",[],{"type":1890,"text":3667,"spans":3668,"direction":73},"Have you responded to any battery, power or device-health warnings?",[],{"type":1890,"text":3670,"spans":3671,"direction":73},"Does your tracker still meet the requirements stated in your insurance policy?",[],{"type":70,"text":3673,"spans":3674,"direction":73},"If you aren't sure, contact your tracking provider or MiWay before travelling.",[],"article_content_text$d2138c11-3751-40ca-8c79-240b60dfbd9c",{"variation":1550,"version":1505,"items":3677,"primary":3678,"id":3696,"slice_type":1874,"slice_label":9},[],{"heading":3679,"content":3680,"link_heading":1363},"Does your car insurance require a tracker?",[3681,3684,3690,3693],{"type":70,"text":3682,"spans":3683,"direction":73},"Not every vehicle or policy has the same requirements.",[],{"type":70,"text":3685,"spans":3686,"direction":73},"Depending on the vehicle and its risk profile, an insurer may require a specific type of tracking or recovery device. The important point is to follow the requirements stated in your own policy documentation rather than assuming that any GPS tracker will be sufficient.",[3687],{"start":3688,"end":3689,"type":1541},178,207,{"type":70,"text":3691,"spans":3692,"direction":73},"Tracking providers themselves distinguish between standard GPS tracking and devices designed to meet insurance and stolen-vehicle-recovery requirements.",[],{"type":70,"text":3694,"spans":3695,"direction":73},"If your MiWay policy specifies a tracker, make sure you understand exactly what is required before your trip.",[],"article_content_text$d055d17f-b634-4606-8fc3-76b4865e7777",{"variation":1550,"version":1505,"items":3698,"primary":3699,"id":3729,"slice_type":1874,"slice_label":9},[],{"heading":3700,"content":3701,"link_heading":1363},"Travelling outside South Africa? Check before crossing the border",[3702,3705,3708,3711,3714,3717,3720,3723,3726],{"type":70,"text":3703,"spans":3704,"direction":73},"Planning a road trip into Botswana, Namibia, Mozambique, Eswatini, Lesotho or another neighbouring country?",[],{"type":70,"text":3706,"spans":3707,"direction":73},"Don't assume that your tracker, recovery service, roadside assistance or insurance operates in exactly the same way outside South Africa.",[],{"type":70,"text":3709,"spans":3710,"direction":73},"Before leaving:",[],{"type":1890,"text":3712,"spans":3713,"direction":73},"tell your insurer where necessary",[],{"type":1890,"text":3715,"spans":3716,"direction":73},"confirm your territorial cover",[],{"type":1890,"text":3718,"spans":3719,"direction":73},"check whether your tracking provider operates at your destination",[],{"type":1890,"text":3721,"spans":3722,"direction":73},"understand what assistance is available outside South Africa",[],{"type":1890,"text":3724,"spans":3725,"direction":73},"keep the relevant emergency contact details with you.",[],{"type":70,"text":3727,"spans":3728,"direction":73},"Your policy wording and tracking-provider terms should always be the final reference.",[],"article_content_text$5664961b-f9c0-434c-b54a-6569503c09a2",{"variation":1550,"version":1505,"items":3731,"primary":3732,"id":3750,"slice_type":1874,"slice_label":9},[],{"heading":3733,"content":3734,"link_heading":1363},"Can tyre or tracker problems affect an insurance claim?",[3735,3738,3741,3744],{"type":70,"text":3736,"spans":3737,"direction":73},"A worn tyre or inactive tracking device does not automatically mean every claim will be rejected.",[],{"type":70,"text":3739,"spans":3740,"direction":73},"Insurance claims are assessed according to the circumstances of the incident and the terms and conditions of the policy.",[],{"type":70,"text":3742,"spans":3743,"direction":73},"However, where your policy contains a specific requirement,  such as maintaining a required tracking device, failing to meet that requirement could affect cover.",[],{"type":70,"text":3745,"spans":3746,"direction":73},"The safest approach is simple: understand your policy conditions and deal with tyre or tracker problems before you leave",[3747],{"start":3748,"end":3749,"type":1541},104,110,"article_content_text$388aaa12-fde2-4d44-96de-a841d08aea34",{"variation":1550,"version":1505,"items":3752,"primary":3753,"id":3770,"slice_type":1874,"slice_label":9},[],{"heading":3754,"content":3755,"link_heading":1363},"Don't forget roadside assistance",[3756,3759,3767],{"type":70,"text":3757,"spans":3758,"direction":73},"Even a well-maintained vehicle can develop a flat tyre, flat battery or another unexpected problem.",[],{"type":70,"text":3760,"spans":3761,"direction":73},"MiWay's current car insurance information states that qualifying comprehensive cover includes 24/7 roadside emergency assistance for situations such as flat tyres, flat batteries, running out of fuel, towing, locksmith assistance and safe storage, subject to the applicable policy terms.",[3762,3766],{"start":2401,"end":3763,"type":216,"data":3764},128,{"link_type":78,"url":3765,"target":135},"https://www.miway.co.za/mihelp",{"start":2401,"end":3763,"type":1541},{"type":70,"text":3768,"spans":3769,"direction":73},"Save your emergency-assistance details on your phone before leaving rather than trying to find them on the side of the road.",[],"article_content_text$27005e53-03ca-45e4-8f02-091097ea6d41",{"variation":1550,"version":1505,"items":3772,"primary":3773,"id":3812,"slice_type":1874,"slice_label":9},[],{"heading":3774,"content":3775,"link_heading":1363},"Your quick pre-departure tyre and tracker checklist",[3776,3779,3782,3785,3788,3791,3794,3797,3800,3803,3806,3809],{"type":70,"text":3777,"spans":3778,"direction":73},"Before pulling out of the driveway:",[],{"type":1890,"text":3780,"spans":3781,"direction":73},"Check all four tyres and the spare",[],{"type":1890,"text":3783,"spans":3784,"direction":73},"Check tyre pressure against your vehicle specification",[],{"type":1890,"text":3786,"spans":3787,"direction":73},"Inspect tread and tyre condition",[],{"type":1890,"text":3789,"spans":3790,"direction":73},"Investigate uneven wear",[],{"type":1890,"text":3792,"spans":3793,"direction":73},"Confirm your wheel-changing equipment is present",[],{"type":1890,"text":3795,"spans":3796,"direction":73},"Check that your tracker is active and working",[],{"type":1890,"text":3798,"spans":3799,"direction":73},"Confirm that it meets your car insurance requirements",[],{"type":1890,"text":3801,"spans":3802,"direction":73},"Check cross-border cover if travelling outside South Africa",[],{"type":1890,"text":3804,"spans":3805,"direction":73},"Save MiWay and tracking-provider emergency details",[],{"type":1890,"text":3807,"spans":3808,"direction":73},"Review your policy benefits before departure",[],{"type":70,"text":3810,"spans":3811,"direction":73},"Ten minutes spent checking now could save considerably more time once you're on the road.",[],"article_content_text$57ca57ac-6e8c-4667-a0f5-ca60823c2bc5",{"variation":2234,"version":1505,"items":3814,"primary":3815,"id":3850,"slice_type":1874,"slice_label":9},[],{"heading":491,"content":3816,"sub_sections":3817,"link_heading":1363},[],[3818,3824,3832,3838,3844],{"subheading":3819,"list":3820,"link_subsection":1363},"What tyre checks should I do before a road trip?",[3821],{"type":70,"text":3822,"spans":3823,"direction":73},"Check tyre pressure while the tyres are cold, inspect tread across the tyre, look for cuts, cracks, bulges and uneven wear, and check your spare tyre and wheel-changing equipment.",[],{"subheading":3825,"list":3826,"link_subsection":1363},"How much tyre tread should I have in South Africa?",[3827],{"type":70,"text":3828,"spans":3829,"direction":73},"RTMC road-safety guidance recommends maintaining tread depth of at least 1.6mm and notes that grip begins reducing below 3mm.",[3830],{"start":2991,"end":3831,"type":1541},78,{"subheading":3833,"list":3834,"link_subsection":1363},"Does car insurance require a tracking device?",[3835],{"type":70,"text":3836,"spans":3837,"direction":73},"It depends on your vehicle, risk profile and policy. If a tracker is specified as a condition of your cover, make sure the device is installed, active and meets the requirements stated in your policy.",[],{"subheading":3839,"list":3840,"link_subsection":1363},"How can I tell whether my car tracker is working?",[3841],{"type":70,"text":3842,"spans":3843,"direction":73},"Check your tracking provider's app or portal, review any device-health or power notifications and contact the provider if you cannot confirm that the device is communicating correctly.",[],{"subheading":3845,"list":3846,"link_subsection":1363},"Should I check my tracker before travelling outside South Africa?",[3847],{"type":70,"text":3848,"spans":3849,"direction":73},"Yes. Confirm where the tracking service operates and check your insurance policy's territorial limits and cross-border requirements before departure.",[],"article_content_text$5c26172e-3500-4fe4-8067-bece30a014ce",{"variation":1550,"version":1505,"items":3852,"primary":3853,"id":3875,"slice_type":1874,"slice_label":9},[],{"heading":3854,"content":3855,"link_heading":1363},"Ready for the road?",[3856,3859,3866,3869],{"type":70,"text":3857,"spans":3858,"direction":73},"Tyres and trackers may not be the most exciting part of planning a getaway, but getting them right can make the journey considerably easier if something unexpected happens.",[],{"type":70,"text":3860,"spans":3861,"direction":73},"Before you leave, review your Miway car insurance cover and make sure the protection and assistance you rely on still suit the journey ahead.",[3862,3865],{"start":1945,"end":3863,"type":216,"data":3864},55,{"link_type":78,"url":2291,"target":2292},{"start":1945,"end":3863,"type":1541},{"type":70,"text":3867,"spans":3868,"direction":73},"Already covered with MiWay? Check your policy details and emergency-assistance benefits before you travel.",[],{"type":70,"text":3870,"spans":3871,"direction":73},"Want to review your options? Get a car insurance quote before you hit the road.",[3872,3874],{"start":2036,"end":2702,"type":216,"data":3873},{"link_type":78,"url":2297,"target":2292},{"start":2036,"end":2702,"type":1541},"article_content_text$72a5004c-a299-4e37-bab3-901bafe529eb","Tyres & Trackers | Your Pre-departure Guide | Miway Car insurance","Before hitting the road with your loved ones, it's important to check your car, including checking your tyres and your tracking devices get tips at Miway","car insurance, tyres",{"dimensions":3880,"alt":3881,"copyright":9,"url":3882,"id":3469,"edit":3883},{"width":2304,"height":2305},"car insurance ","https://images.prismic.io/miway-website/Z5itNpbqstJ997Tn_TyresAndTrackers.png?auto=format,compress&rect=271,0,611,321&w=2400&h=1260",{"x":3884,"y":28,"zoom":29,"background":30},271,{"link_type":35},[3887],{"type":70,"text":3888,"spans":3889,"direction":73},"Before hitting the road with your loved ones in tow, it's important to give your car a thorough once over - including paying attention to your tyres and your tracking devices.",[],{"id":2314,"type":2315,"tags":3891,"lang":16,"slug":631,"first_publication_date":2317,"last_publication_date":2318,"uid":2319,"link_type":393,"key":3892,"isBroken":395},[],"513e3302-7240-4e39-98c0-e9e06d83d5bd",[],{"dimensions":3895,"alt":3881,"copyright":9,"url":3468,"id":3469,"edit":3896},{"width":3466,"height":3467},{"x":28,"y":28,"zoom":29,"background":30},{"id":3457,"uid":1377,"url":1343,"type":1827,"href":3898,"tags":3899,"first_publication_date":3459,"last_publication_date":3459,"slugs":3900,"linked_documents":3901,"lang":16,"alternate_languages":3902,"data":3903},"https://miway-website.cdn.prismic.io/api/v2/documents/search?ref=aquPERIAACkAeXQj&q=%5B%5B%3Ad+%3D+at%28document.id%2C+%22ZvZ4hRAAACIAEukQ%22%29+%5D%5D",[],[1377],[],[],{"name":680,"tag":9},1789653371030]