Latest Comments

5

Shadi said...

Great service

MiWay's Response

Thanks for sharing your positive service experience with us!

Best regards,
The MiWay Team

1.2

Ziyanda Manquma said...

My claim number is C 1494843. On the 27 I was involved in a car accident till now my car is not fixed as your approval. I went to grahamstown body works and they said you did not authorize new parts. They don't work with second hand I don't know why you wou would want to use second hand while I am a paying client. It's been a month now nothing done I'm not happy with your service. No one is giving me clarity on what's going on with my car

MiWay's Response

Thank you for taking the time to write to us and for bringing your concerns to our attention. We can assure you that it is never our intention to upset you in any way and that this is not the level of service that we aim to deliver. We have escalated your message to the right team, and someone will be in touch as soon as possible to provide you with proper feedback. In the interim, we’re so sorry for the upset and frustrations that have resulted from this.

Best regards,
The MiWay Team

3

Margaret Mogorosi said...

This is my second debit month but started to be disappointed already. The money was debited on my account today and i'm not yet being paid. I tried calling two numbers i got from u and both are not working. I spoke to 2 consultants the next thing the phone went off because i asked my money to be reversed. I am now starting to regret leaving my previous insurance because i never experienced such inconveniences. Hopefully i'll get a call as i have submitted a please call.

MiWay's Response

We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. 

Best regards,
The MiWay Team

1.4

Tanya Akers said...

10 weeks for an accident claim, yet you still take my monthly premiums and still increase it every month.

MiWay's Response

We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. 

Best regards,
The MiWay Team

3

Matlhodi Johannah Selamolela said...

Service was good

MiWay's Response

That’s great to hear! We look forward to impressing you for years to come.

Best regards,
The MiWay Team

5

Solomon Nkuna said...

I am ecstatic about the service

MiWay's Response

Thanks for the positive feedback! We look forward to keeping you happily insured for years to come. 

Best regards,
The MiWay Team

5

Shadrach Pillay said...

Excellent service

MiWay's Response

We’re committed to going out of our way so that you can live your way!

Best regards,
The MiWay Team

5

Fiona Phillips said...

Well Done Callyn! Very efficient...you are a credit to MiWay

MiWay's Response

That’s great to hear! Thanks for recognising Callyn's memorable service delivery – we’ll be sure to pass on your message. 

Best regards,
The MiWay Team

4.2

Julien Van Wyk said...

Mr Malebana Mohale has been very helpful and professional throughout the process. However the Service provider is still waiting for the approval from Miway due to lack of communication between MiWay and the service provider.

MiWay's Response

Thanks for letting us know how helpful Malebana was – we’ll be sure to pass on your appreciation!

Best regards,
The MiWay Team

3

Janette Maria Magdelena Janetta Neubauer said...

I want a quote for three of my cars. I don't deal on the phone please send me an email address where I can send my request to.

MiWay's Response

Your message is with the right team and someone will be in touch soonest to assist with your query.

Best regards,
The MiWay Team