Latest Comments

4.8

Alida du Pisani said...

Very satisfied with my agents work. He is a very good loyal employee

MiWay's Response

Thanks for taking the time to share your positive service experience with us!

Best regards,
The MiWay Team

5

Lungisa Mdemka said...

Ooh I was so impressed with Jeremiah's client service I was under a lot of stress because I called at first explained my situation the consultend was so rude and ddnt even want to listen to me .So I had to call miway again then I was assisted by Jeremiah what I gentleman he was able to handle my pressure cz and able to calm to down and more than willing to listen to me . Very helpful maan he even called to say thy have received my documents .Further explained the online submission of a claim which I was not aware of .

MiWay's Response

Thanks for taking the time to share your positive service experience with us and for showing Ntokozo the recognition he deserves. We're so glad to hear that he was able to turn things around and that he left you with a smile on your face - we'll make sure he gets your message!

Best regards,
The MiWay Team

 

5

Mathopa Ishmael Shibambo said...

.

MiWay's Response

Thanks for the thumbs up!

Best regards,
The MiWay Team

2

Carien Liebenberg said...

I can't contact Miway to log a complaint or to change details!!! I phone the 080646464 number and get told it doesn't exist!

MiWay's Response

We're so sorry to hear that you're struggling to get hold of us! Your message is with the right team and an agent will be in touch shortly to assist you.

Best regards,
The MiWay Team

3

Klara Maria Mostert said...

Very satisfied

MiWay's Response

That's great to hear! Thanks for the thumbs up. 

Best regards,
The MiWay Team

5

Charnito Esau said...

I've never been more excited to interact with an agent (more like angel), Vuyiswa Cele is the most polite person and helps you understand exactly what your insurance entails. After speaking to her, I would definitely recommend MiWay Insurance to whoever's looking and point them straight to her direction. Thank you so much Vuyiswa, you're awesome! God bless

MiWay's Response

We just love your feedback for Vuyiswa and we are so proud of her for going out of her way to provide you with such memorable service! Thanks for sharing your positive service experience with us, we look forward to keeping you happily insured for years to come.  

Best regards,
The MiWay Team 

5

Brenda Khokhoba said...

Excellent Service

MiWay's Response

Thanks for the thumbs up!

Best regards,
The MiWay Team

4.8

Salome said...

Service was good as always..

MiWay's Response

That's the MiWay way!

Best regards,
The MiWay Team

3

Lulama Faku Serote said...

I'm not happy with the service I received. I am forced to take a policy cover I do not need .I sent communication several times and I am told about a broker.I thought I signed with Midway not a broker.I need my information canceled and you must not deduct from my account .Your service is not satisfactory to me .

MiWay's Response

We’re so sorry to hear of your frustration. We’ve let the relevant team know, and someone will be in touch with you soon. In the meantime, we’d like to apologise for the inconvenience you’ve experienced.

Best regards,
The MiWay Team

1.8

Rivalani Hlangwani said...

My funeral policy has been amended. The beneficiary is changed and the premiums should change but so far there has not been any confirmation or a new policy schedule since the changes have been made since the 05th of July 2021

MiWay's Response

Thanks for writing to us! It does, however, seem as though this query is for our MiWayLife team. We've passed it on to them and an agent will be in touch shortly. 

Best regards,
The MiWay Team