Latest Comments

Stop calling me, as per the POPI Act you are in violation, I do not remember giving you my details for you to call me and offer me any insurance, You guys do not even know whether I have a car or a house, you call me grasping at straws, When I want insurance, I know where to find you. Please delete my person information from your system, it is my right to request that at per POPI Act

I am really happy with your service and really appreciate may almighty God bless you and keep it up

Excellent

Excellent

I would like to thank Nannette for her awesome service. She kept me informed throughout the claim. Keep up the good work Nannette :)

I have join the company insuring my car at an affordable which was R680price now my premium has increased twice since i have join up ti R850 now . My concerns is that my u car is getting old with my understanding its supposed to be more cheaper than getting more expensive, i will end up not affording my premium because i can see it will go up to R1000 now these year Please assist see how can I get help and reduce the cost Regards

MiWay debited my bank account illegally for the monthly premium even though they already successfully debit my account on the 2nd Jan 2025. Reporting this I received an apology letter and was promised this cannot and will not happen again, well they tried for a second time to debit my account again. How can you trust them with your bank detail. Absolutely pathetic service and I will be reporting this to PASA. I have lost all trust in you!!!!!

The amount requested is not the amount I was told about, so I will be canceling the policy.

Wow, I'm impressed with the service I got. I'm so happy.

Shittiest insurance I have come across in my entire life! I was involved in an accident 13/12/2024 where someone skipped a traffic light and crashed into me. To date I have had 4 conversations with different people with over 45mins each yet my car has NOT been booked in at a panel beater. Firstly if you stay in Pretoria there are 0 approved panel beaters available and in Centurion 3 to choose from. Precision, Auto Magic and Samrand Panelbeaters. I expressed it very clearly that I do not want my car to be taken to Precision! After no feedback or offer for a hire car, I phoned on the 6th of January to follow up where my car has been booked to because no one let me know. The response was that my car has been booked into Precision!! After 47 mins on a call the guy said that he will change it to Auto Magic in Centurion the second out of only 3 available options. I agreed and he said the panel beater will be in contact with me within 24/48 hours. After a week and half later I phone again that the panel beater has not made contact with me. To which the guy said that, Auto Magic was unable to assist me as they only did cars that are 2015 models (my car is 2017 model which was completed per online form with my claim) I said to him again my car is 2017 model. Then he change his mind and said oh no mam it is because they only fix cars that are still under warranty? Anyway after yet another hour phone call the only option was to send to a Panelbeater in Samrand - he explained my car would need to be “lifted” IF it is undriveable? The IF is shocking as to how do you not know whats going on with my car thats been there a month? Has it not been put on the system/no notes? The panelbeaters in Samrand (Samrand Panelbeaters) did call the very next day to say he received the request but MIWAY CANCELLED Authorisation how is this possible?? We then phoned (yet another person) AGAIN to which the guy said he does not know why and that my car has now been allocated to a panel beater somewhere in Pretoria Central!! Everyone is pointing fingers sending us back and forth and not solving ANYTHING!!!! Up to date NO hire car was offered! Absolutely pathetic no one phones to update, no one follows up. Despite being calm/despite being firm eventually. They just do not care!!! Do know this I WILL plaster your names on every possible social media page, google review, and Hello Peter! No one should ever join Miway!! We will be 2 members leaving as soon as this is sorted! REF: C1942492 ID Number of policy holder: 6810010163083 However I am the driver of the car that was in an accident and the policy holder is a teacher and mostly not available during office hours. 9308190053080 and my number is 079 875 6456 Please contact me as a matter of urgency!! I need my car to be booked in by Tuesday at the agreed upon Panelbeater Samrand Panelbeaters!!