Latest Comments

5

Lizzy Lizzie Mokalantone said...

Thank you, i only moved for better price

MiWay's Response

Thanks for the thumbs up, Lizzy!

Best regards,

The MiWay Team

5

Mandy Rajmon said...

5 Star rating

MiWay's Response

Thanks for the thumbs up, Mandy!

Best regards,

The MiWay Team

3

Maphela Isaac Munyai said...

I will like to make payment arrangement for this month, last day of the month.

MiWay's Response

We have passed your feedback on to the right team and someone will be in touch to discuss your concerns with you.

Best regards,
The MiWay Team

1.7

Chumisa Mjadu said...

I would like someone to review my premium. I am currently paying R2076 and I have just received a quote for R1800 elsewhere with a R2500 access fee. I have been with you guys for over 10 years so I am thinking twice on whether I should move for something cheaper on not.

MiWay's Response

We have passed your feedback on to the right team and someone will be in touch to discuss your concerns with you.

Best regards,
The MiWay Team

5

Ntombizodwa said...

I received the best service ever from towing my car, submitting a claim and also Validations Mr Keegan made sure my claim is validated and completed in two weeks as promised. I am a very happy satisfied customer.

MiWay's Response

Thanks for taking the time to share your positive service experience with us, and for showing Keegan the recognition he deserves. We're so glad that you've found an insurer that keeps its promise to help you #LiveYourWay!

Best regards,
The MiWay Team

4.7

KAREN FERREIRA said...

The service of Balungile Mbongwe was excellent

MiWay's Response

Thanks for taking the time to share your positive service experience with us, and for showing Balungile the recognition she deserves. We're so glad that you've found an insurer that keeps its promise to help you #LiveYourWay!

Best regards,
The MiWay Team

1

Thato Seretlo said...

Miway refuses to pay out cash for my items so that I can get a replacement that I'm happy with. They are forcing me to take a replacement that I am not happy. This is not indemnification, Miway has been scamming me for all the years that I've been insured with them. They were more than happy to collect a premium for a specific sum insured, but paying out on that sum insured is suddenly an issue.

MiWay's Response

It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team

5

Andre Pendlebury said...

Thank you MiWay for a great service provided.

MiWay's Response

Hello, Andre. Thanks for taking time to share your positive experience with us!

Best regards,

The MiWay Team

5

Hilary Ayre said...

Kubeshnee Naidoo is the best representative for Miway. She is such a kind caring lady and keeps one updated on progress with claims. She really is a wonderful person and I am so grateful to have dealt with her. Because of Kubeshnee I would recommend Miway to anyone. 100% for excellent service

MiWay's Response

Thanks for taking the time to share your positive service experience with us, and for showing Kubeshnee the recognition he deserves. We're so glad that you've found an insurer that keeps its promise to help you #LiveYourWay!

Best regards,
The MiWay Team

1.3

Dale Ramlall said...

I was involved in an accident on the 28th of February 2024. The initial communication was great, claim was approved and the repair was going to begin. Then the repairer called regarding approval for additional repairs and I was informed that they were awaiting the approval of the additional repair. Weeks went by with the repairer still waiting for approval of the additional damages. Eventually, the repairer asked that I follow up on these additional damages... I have spoken to 4 - 5 agents including, Doctor, Palesa and Kgedi. All of them promising to call me back with information about the repair. None of them provided feedback. I also asked for email correspondence and still nothing. Called in again today and chatted to Kurtly, and finally got an email correspondence. Called the repairer and they have not even started the repair as they received notification from Mi-Way to stop repairs on the 3th of May 2024. Today is the 20th of May 2024....almost 3 months without a car and no closer to getting my vehicle back and no communication.

MiWay's Response

It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team