Latest Comments

5

Immauel Govender said...

Excellent service from Sibonelo, explained the details to me and did a follow up.

MiWay's Response

Sibonelo is well known for providing awesome service! Thanks for the positive review for him.

Best regards,
The MiWay Team

4

Princess Marule said...

Yana De Ru, kept me informed of the progress

MiWay's Response

Yana is the greatest! Thanks for showing recognition where it's due.

Best regards,
The MiWay Team

3

Fihliwe Makhathini said...

Hi Miway the feedback i gave you based on the service from PG GLASS,I made a mistake.They told me that they need full authorization from Miway and I should come back tomorrow.

MiWay's Response

No worries! We have passed your note on to our claims team and someone will be in touch to assist you.

Best regards,
The MiWay Team

4.6

Tsholofelo Koopa said...

Thank you very much for your swift and speedy assistance. Miway has always been helpful with my claims, now and previously. Thank you very much and look forward to the being a long standing Miway customer.

MiWay's Response

It's so nice to hear that you have found an insurer that does things your way! Thanks for sharing your positive service experience with us - we look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team

4.4

Dave Smith / Irene said...

Very happy with the service we received from Nhlanhla Nkosi. The rest of the staff made promises but did not fulfill

MiWay's Response

We love hearing from happy clients like yourself and we’ll be sure to high five Nhlanhla on a job well done.

Best regards,
The MiWay Team

5

Alexander Cain said...

Thank you Melanie Reddy for the excellent service. I really appreciate all the effort you put in with my excess claim. God bless you

MiWay's Response

Thanks for taking the time to recognise Melanie's efforts - we will be sure to pass your lovely message on to her.

Best regards,
The MiWay Team

3

Nadia Rincon said...

Hi there, I understand its that time of the year where sales consultants need to make target etc however get harassed with calls during meetings is already a bit off putting and then eventually as I am driving home I get a voicemail and your consultant though she was hilarious giggling like a school girl saying I'm "ruining her leads, like seriously." Even more off putting. I come from a call centre background and if i had to do that at my previous company I would have immediately fired as it is actually quite unprofessional. If you put down the phone and make the comment to your colleagues thats another story but to actually leave it in my voicemail is very unprofessional

MiWay's Response

Oh no – this doesn’t sound right at all! We will be sure to have a look in to this and we are very sorry for bothering you. We have passed your details on to our sales team to have your number removed from our system.

Best regards,
The MiWay Team

5

Brenda Edwards said...

Huwane was excellent in helping me put through my first claim and made the process easy in understanding all the requirements necessary after a huge loss. Thank you Huwane.

MiWay's Response

Huwane is the best! We are thrilled to hear that she assisted you as nicely as she did and we will be sure to pass the positive feedback on to her.

Best regards,
The MiWay Team

3.6

Juliet Nosipho Nondyola said...

Thank you to Kedibone, she really explained everything to me

MiWay's Response

Kedibone is the greatest! Thanks for showing recognition where it's due.

Best regards,
The MiWay Team

1

Nicole Leguma said...

My service adviser never gets back to me. The company where you took my car did a very poor job and it wasn't completed

MiWay's Response

This is not on and we’ll be sure to get to the bottom of what went wrong. In the interim, please accept our sincere apology for any upset you have experienced. An agent will be in touch shortly!

Best regards,
The MiWay Team