Latest Comments

Juandre said...

Thank you!

MiWay's Response

Hello, Juandre. Thanks for taking time to share your positive experience with us!

Best regards,

The MiWay Team

VIDESH MAHARAJ said...

I receive at least 6 calls a day from your call centre. Please remove my contact details before I log a complaint with the Information regulator.

MiWay's Response

We don’t like hearing that our calls have been overwhelming you! We’ve made sure your contact details have been removed from our system to alleviate any pressure on you. Should you need any assistance from our team, you know where to find us.

Best regards,
The MiWay Team

4.3

Nkosinathi Msiza said...

Thank you my Miway for insuring my assets, You took care of the whole claim process very well and assisted me during the accident with the emergency alert button on the app. Except for a certain whom I was told she was handling the claim, She never called. But everyone was offering an excellent service. Lastly, it saddened me that I can't be afforded an opportunity to buy back the car that my family had bonded with after such a long time

MiWay's Response

Hello, Nkosinathi. Thanks for taking time to share your positive experience with us!

Best regards,

The MiWay Team

Mafungwashe said...

Excellent service, i would highly recommend.

MiWay's Response

Hello, Mafungwashe. Thanks for taking time to share your positive experience with us!

Best regards,

The MiWay Team

3.7

Selwane Lekgethe said...

The service was very satisfactory and professional. I was always given updates with the development of the case

MiWay's Response

Hello, Selwane. Thanks for taking time to share your positive experience with us!

Best regards,

The MiWay Team

Nelly Mabunda said...

2 Star rating

MiWay's Response

We have passed your feedback on to the right team and someone will be in touch to discuss your concerns with you.

Best regards,
The MiWay Team

Desiree Neethling said...

I would need to cancel my car insurance with MiWay. Please help me with this.

MiWay's Response

We have passed your feedback on to the right team and someone will be in touch to discuss your concerns with you.

Best regards,
The MiWay Team

Godiranwang Moroeng said...

Thank you for handling this Matter with no issues Kubeshnee Naidoo .

MiWay's Response

Thanks for taking the time to share your positive service experience with us, and for showing Kubeshnee the recognition he deserves. We're so glad that you've found an insurer that keeps its promise to help you #LiveYourWay!

Best regards,
The MiWay Team

Bianca Beukes said...

My claim nr is C1765200. I am waiting for my car since NOVEMBER 2023. This is really beyond RIDICULOUS. Between the panel beater and MIWAY agents I don't know who is lying. IF I DONT FOLLOW UP NOBODY GIVES ME AN UPDATE ?????I WANT MY CAR FIXED WITH NO COMPLICATIONS AS I THINK I HAVE BEEN PATIENT ENOUGH AND LONG ENOUGH WITH MIWAY!!!!! THE ONLY CALL I WANT IS THAT MY CAR IS READY FOR ME TO COLLECT AT THE PANELBEATER WITH NO COMPLICATIONS.

MiWay's Response

It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team

Tinyiko Chauke said...

Claim no :1846694 it’s been 2 months now no communication nothing this claim was supposed to take 7-14 days I am still waiting. The amount of money I am using on bolt is exorbitant while waiting for the vehicle to be finalised. No one is saying anything. What needs to happen can I please have my vehicle and for this insurance to be canceled because you are not assisting me in anyway. No one seems to care it cannot be that the dealer informes me that MiWay is not accepting the lights they have purchased hence they now need to wait for lights ordered. My vehicle had minor repairs for me to wait for 2 months is totally unacceptable. Can i please have my vehicle by Friday the 19th please.

MiWay's Response

Best regards,
The MiWay Team