Latest Comments

Vuyelwa Mbewu said...

I was assisted by Tebogo and he gave me such excellent service.

MiWay's Response

Tebogo is the best! Thanks for the thumbs up for him.

Best regards,
The MiWay Team

4.8

Anda Zumana said...

MiWay service was excellent and Yana was great, she kept me updated on the claim. The recovery process was a bit long but I do understand that is just the process sometimes. Thank you for the great service.

MiWay's Response

Thanks for taking the time to recognise Yana's efforts - we will be sure to pass your lovely message on to him.

Best regards,
The MiWay Team

Mandla Tebogo said...

I want to lodge a claim for my windscreen

MiWay's Response

We have passed your request on to our claims team and someone will be in touch to assist you.

Best regards,
The MiWay Team

Liezl de jager said...

Hi. I need to load pictures of my new car on the site for inspection. But I have been having issues with trying to log in. When creating a new account t it says I already exist on the site. But when I try to reset my password it says I dont exist. Please my cover on this vehicle is critical

MiWay's Response

Hi Liezl,

We are sorry to hear of the technical difficulties! We have passed your request on to our client services team and someone will be in touch to assist you.

Best regards,
The MiWay Team

Arina van Zyl said...

You never stop surprising me - thank you for excellent service

MiWay's Response

Thanks for the vote of confidence! We're committed to going out of our way so that you can #LiveYourWay ♥

Best regards,
The MiWay Team

Ashina said...

Tshepo Kamako helped me. He was clear in his explanation, polite and kind. He is an asset to your company and deserves a promotion. He is an excellent example of how customers should be treated.

MiWay's Response

We love your feedback for Tshepo and we are so proud of him for making sure that things were done your way. Thanks for the showing recognition where it’s due - we’ll be sure to do the same!

Best regards,
The MiWay Team

4.4

Paul said...

Gloria, indeed you assisted me with a high level of professionalism and with such knowledge & wealth of experience that should you have been the first Consultant, I would have signed up. However the damage that was originally done skewed my judgement hence a low score on Overall Service Scale. I will not think twice doing my next transaction with you/MiWay. Thank you Gloria

MiWay's Response

What awesome feedback for Gloria! Thanks for giving her a chance to rectify things and assist you as nicely as she has. We’ll be sure to high five her for a job well done.

Best regards,
The MiWay Team

Loyiso Mteto said...

Mpho Soko handled my claim professionally and I was satisfied with his service. I was negligent on same of the things and I accepted full responsibility. Like not informing the insurance when my kilometers started increasing per month. Overall I was assisted to my satisfaction and thank you to Mpho and the Miway team.

MiWay's Response

Awesome! Thanks for taking the time to compliment Mpho for his great service delivery. We will be sure to pass your feedback on to him and high five him for making your service experience memorable.

Best regards,
The MiWay Team

Pravashnee Mangray said...

excellent service from the agent Nhlanhla. he kept me inform of the progress of my claim all the way till completion and also after. service providers even accommodated me by coming to my residence to change my windscreen and to fit a new one. their workmanship was excellent. Thank you for making my experience a stress free one.

MiWay's Response

We’re thrilled to hear that Nhlanhla assisted you as nicely as he did and that your claiming experience was as hassle-free as it was. We’ll be sure to show recognition where it's due and we look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team

Mpho Manenzhe said...

I was veey satisfied on how Miway treat their clients.

MiWay's Response

Thanks for your lovely feedback. We look forward to keeping you impressed for years to come!

Best regards,
The MiWay Team