Latest Comments

Jeremiah Chetty said...

MiWay's Response

Thanks for the great feedback!

Best regards,
The MiWay Team

DerrickTheck said...

Dear sirs The above policy, which is due to commence on 28 January 2020 refers. I have now had the opportunity to read through and consider the policy terms and conditions and, on comparing these with my previous policy, I find them to be far more onerous and less acceptable to me than my previous policy. In particular: 1. I am not prepared to accept the excess of R1 100 for glass and windscreen cover. 2. The excesses of R5 000 and R3 000 in respect of accidents within 3 months and single vehicle accidents are not acceptable at all. under the circumstances I have decided to decline the insurance cover with MiWay. Please cancel the above policy with immediate effect and let me have your confirmation of receipt of this instruction and your acknowledgement that the policy has been so cancelled. Apologies for any inconvenience MiWay might have suffered. Best regards, Derrick Theck.

MiWay's Response

Thanks for taking the time to write to us and for sharing your feedback. We're sorry to see you go but we have passed your note onto the right team and an agent will be in touch to assist you shortly!

Best regards,
The MiWay Team

Shundre said...

Well done

MiWay's Response

Thanks for the thumbs up!

Best regards,
The MiWay Team

Surrender Ndlovu said...

I'm very disappointed with your consultant Huwani who does not communicate back to me about my claim logged on 3rd January 2020 claim number C1164921. i have left messeges and emailed with no response.

MiWay's Response

We're terribly sorry for keeping you waiting and can assure you that this is not the MiWay way! Your message is with the right team and someone will be in touch shortly to see how we can turn this around.

Best regards,
The MiWay Team

Nilesh said...

Lifa was very professional and helpful. Definitely an asset to Miway. Bongiwe from retention was a awesome . My call dropped and she called me back. She reduced my premiums and very happy with her service. True asset to miway

MiWay's Response

Lifa and Bongiwe are both stars and we'll be sure to high five them for providing you with such memorable service!

Best regards,
The MiWay Team

Andrew Douglas Purves Wald said...

Thank you so much to Melanie Reddy for assisting me with a sketch of my accident scene, for keeping me updated on the progress of the recovery of my excess from the other insurer, and for successfully doing so! Melanie, you are an absolute star!

MiWay's Response

Thanks for taking the time to show recognition where it's due - we'll be sure to do the same!

Best regards,
The MiWay Team

Luyolo said...

I'm writing to inform you that im canceling my insurance with MiWay from February 2020. You are thus not allowed to debit my account Regards G Bosman 850725 6297082

MiWay's Response

Thanks for the note - your message is with the right team and an agent will be in contact shortly!

Best regards,
The MiWay Team

Neeltjie Zehnder said...

I have to cancel my policy - end of January 2020. How should I do it? By e-mail? Whereto? Or phone 0860 646 464? Thank you

MiWay's Response

We're sorry to see you go! Your message is with the right team and an agent will be in touch shortly to assist you.

Best regards,
The MiWay Team

Bafana Mathebula said...

Happy New year MiWay team.Being part of the MiWay family makes us not stress about unforseen circumstances.We are rest assured that we are cared for and well taken care off. Mr Thuso Mudua has rendered exceptional service and made sure that he kept his word.MiWay gives us hope and with the service that it offers to us makes life easier ...with the team of MiWay from management to staff ,you are our heroes and guidian angels.Thank you MiWay for all the dedication, efficiency,hardwork and commitment...

MiWay's Response

This is such wonderful feedback for Thuso and the MiWay family - we'll be sure to pass it on! Thank you for taking the time to share your positive service experience with us and we look forward to keeping you happily insured for years to come.

Best regards,
The MiWay Team

Julie said...

I would you to reduce my monthly premium is too high

MiWay's Response

Your message is with the right team and an agent will assist you shortly!

Best regards,
The MiWay Team