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Important Contact Information

Below are some important numbers to keep on hand should you feel that you are not treated fairly;

Ombudsman for Short Term Insurance (OSTI):  

  • Tel: +27 (0) 11 726 8900
  • Fax: +27 (0) 11 726 5501
  • PO Box: 32334 Braamfontein, 2017
  • Email: info@osti.co.za
  • Website: www.osti.co.za
  • Physical Address: 1 Sturdee Avenue, 1st Floor, Block A, Rosebank, Johannesburg, 2196

FAIS Ombud’s details: 

  • Tel: 012 762 5000 / 012 470 9080
  • Fax: 012 348 3447 / 012 470 9097 / 086 764 1422
  • Email: info@faisombud.co.za
  • Website: www.faisombud.co.za
  • Physical address: Kasteel Park Office Park, Orange Building, 2nd Floor, c/o Nossob & Jochemus Street, Erasmus Kloof, Pretoria, 0048
  • Postal address: P.O Box 74571, Lynnwood Ridge, 0040

Alternatively, if you would like to speak to a MiWay representative, please visit our Contact Us page.