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About MiWay

MiWay is a direct short-term insurer and financial services company, offering customers a range of short-term insurance products including motorhouseholdhomeownersbusiness insurance - as well as liability cover.

Our major shareholder is Santam, a blue-chip JSE-listed company, giving MiWay enough financial muscle and credibility to help build our unique brand identity.

At MiWay, we are fanatical about delivering an awesome customer experience. We view this as a real differentiator and are passionately committed to ensuring that we always keep to our promises, and deliver the type of service that our customers deserve.

Why MiWay?

MiWay enables you to:

  • Choose the type of insurance cover that suits your needs and your pocket, simple to understand, without the fine-print
  • Decide your preferred way to interact with us: via our call centre or online: 24/7/365
  • Experience a hassle-free and efficient claims process
  • Choose flexible excesses
  • Fix your car insurance premiums for a period of 36 months!*

Still not convinced? 

Here are some more ways you can live your way by insuring with MiWay:

  • Compare multiple car and home insurance quotes
  • View all of your quotes in one basket (available from MiXpress)
  • Buy your insurance online and save!
  • Update your details or amend your policy without speaking to an agent
  • View your insured items or download documents
  • Submit your claims online

We go out of our way, so that you can live your way!

MiWay's Purpose

At MiWay, our purpose is to enable you to live your way.

We understand that life is not just about "things" - but the meaning that those things bring to your life. We believe that technology and innovation have infinite power when it's inspired by humans...by you. 

This is why we focus on your needs, finding new ways to simplify your life and how you do things. We give you products, services and solutions that enable you to live and enjoy life on your own terms – in your own way.

MiWay's Vision

MiWay’s vision is to establish a world-class direct financial service business that seeks to:

  • offer its customers excellent service, superior value products, and fair treatment at all times;
  • generate superior return on investment for shareholders;
  • be the employer of choice; and
  • be a good corporate citizen and play a meaningful role in the transformation of the Financial Services industry

What makes the business so unique?

  • By harnessing the power and convenience of the Internet, we aim to empower you, the South African consumer, to quote and buy your insurance online, as well as to manage your financial services portfolio ONLINE (or through our telecentres) at your convenience. We are the first truly online-enabled short-term insurer in South Africa – we offer an end-to-end online quoting, buying and policy management facility.
  • At MiWay we are fanatical about delivering an awesome customer experience. We view this as a real differentiator and are passionately committed to make sure that we always keep our promises, always phone clients back and deliver the type of service that our customers deserve. To ensure that we deliver great service and do so in an open and transparent manner, we developed a dedicated page on our website for clients to be able to openly comment on their MiWay experiences – good and bad. To share your experience or read more about our service delivery – click here!

Our latest TV commercials

We get it. Life happened and you missed out on MiWay's latest promotion or product offering which  flashed onto your TV screen. No worries, we’ve always got you covered – check our latest TV adverts or simply recap on your favourite one right here!

MiWay's Management Team:

  • René Otto – CEO
  • Ayanda Myeni – Company Secretary
  • Max Huggins – Executive Head: Claims and Operations
  • Christo Stoman – Executive Head: Growth and Finance
  • Leon Oosthuizen – Chief Officer Innovation
  • Nthabiseng Moloi – Head of Marketing and Brand
  • Manana Langa (Madiba) – Head of Governance
  • Janes Du Toit – Chief Information Officer (CIO)
  • Talbert Tainton – Head of Sales
  • Greta Goosen – Head of Client Services

 

  • Hannes Oelsen - Head of Claims
  • Christiaan Steyn – Head of Business Insurance
  • Jaco Cloete – Head of Actuarial
  • Jason Mellow – Head of Alternative Distribution
  • Morné Stoltz – Head of Direct Broker Distribution
  • Serapelo Mofokeng – Head of Training
  • Alison Spence – Head of HR
  • Louis van Wyk - Chief Technology Officer (CTO)
  • Huzair Essop - Head of Business Process Innovation

Board of Directors:

  • Lizé Lambrechts* (Chairperson)
  • Malcolm Dunn** (Lead Independent Director) 
  • René Otto (Chief Executive Officer)
  • Hennie Nel*
  • John Melville*
  • Mokaedi Dilotsotlhe*
  • Jeanett Modise* 
  • Preston Speckmann**

* Non-Executive

** Independent Non-Executive

Company Secretary: Ayanda Myeni

It doesn’t matter whether you call us MiWay, My Way, myway, Mi-way or My-way… However you choose to spell our name, we do insurance your way so you can live your way!