It’s about you - not about us.
We made Miway to change the way insurance works, to make it work your way, protecting what matters to you and making life a whole lot easier.
We know what it’s like to be in an early morning accident on the way to work, to watch helplessly as water floods your business premises, or have your most precious possessions stolen, to lose a truckload of costly stock, or be stranded a long way from home.
So we created products that put you first, that help you get back on your feet, that make a difference when you’re down and dealing with a loss. That’s insurance the way it should be. Insurance your way. That’s Miway.
Cover crafted around you
Free help at all hours
Claims made quicker
Cash back to thank you
Support for SA’s businesses
At Miway, our vision is pretty singular - to always keep our promises,
and deliver the sort of service that keeps our customers coming back for more. We aim to:
Offer our customers an extraordinary experience, products that do their job, and support when they need it
Be the kind of workplace where people love what they do, every single day
Be an exemplary corporate citizen and help transform and improve the financial services industry
Deliver superior return on investment and lasting value for our shareholders.
They define us and determine our actions and our attitudes, our beliefs and our behaviours. And they set out our standards so we can serve you better.
Accountability
Attitude
Energy
Freedom
Professionalism
We promise to be fair, impartial, courteous and perform our work with respect and dignity
We promise to uphold the reputation, standards and regulations of our industry
We promise to find innovative ways for our customers to access our services
We promise to stay ahead of new tech and find new ways to improve our service
We promise to create a platform and place where customers can share their feedback
We promise to respond promptly, efficiently and effectively to queries or complaints
We promise to maintain a high level of competence within all areas of our business
We promise to partner with reputable suppliers to deliver quality outcomes for claims
We want to see businesses grow, so we offer solutions that serve each stage of their lifecycle, from start-up to seasoned pro. And because we know we’re dealing with busy people, we’ll make sure our service is simply outstanding.
The flexibility of either a fixed or percentage excess
Free 24/7 emergency roadside and office services
Cover outside SA and into various African territories
Replacement of vehicle & property locks and keys
Replacement vehicle during repair period
Admin, marketing, financial, legal & labour support
That’s why we really want your feedback - it motivates us to do even more. So share your Miway experience here - good or bad - and we’ll make sure we listen, learn from it and leave you happier than you were before.
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