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Let's start chatting about insurance ... online!


Managing your insurance policy online may sound like a daunting process, but MiWay has made it as simple as possible – and with online chat available via our app or online, this process feels even less overwhelming.

Our trained insurance agents will be able to answer your queries in real time, follow up on your claims status, update elements of your policy if necessary – pretty much anything you’d expect if you’d given us a call!

Live chat is so convenient!

Because we understand the importance of your time, as well as your desire for a better insurance experience, we have a team standing by to attend to your queries – quickly and efficiently. Whether you prefer to multi-task, don’t have access to a telephone, aren’t able to talk due to disability or environment – it just gives you that much more #insurancefreedom.

We’re human too.

It may happen that you need to wait a couple of moments for a MiWay agent to attend to your query. Should this happen, you will be notified when the agent is online and available to chat to you!

Feel free to try out MiWay’s online chat facility by logging onto your policy via the website or using our App.


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