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This transparent Compliments & Complaints forum is the first of its kind in South Africa where an insurer actively encourages its clients to speak out about their service experiences.

Customers can tell us what's making them happy and where we need to improve, secure in the knowledge that their comments are taken seriously and that their feedback, good or bad, is appreciated.

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Our industry ranking on HelloPeter

The HPI is hellopeter.com's standard barometer index rating out of 10 for measuring the health of an organisation's customer service.

The rating displayed above indicates both our HPI as well as where we rank according to other insurers on hellopeter.com.

ยป View our customers' feedback on hellopeter.com