MiWay Insurance


FAIS Fit and Proper in layman's terms

This post by Stuart Brown, MiWay's Regulatory Competence Specialist, explains how to remain FAIS Fit and Proper. I decided to write this article as I regularly come across people who work in the financial services industry, governed by the FAIS Act, and who have little or no clue how they are affected by it. If you are a representative of a Financial Service Provider (FSP) then read this piece as your career may depend on it. The views expressed in this article are done so in my personal capaci

Dude - where's my car? Avoid being a car theft victim with these tips

In South Africa, car theft is certainly not a new trend. According to Wheels24, a total of 55 090 cases of stolen vehicles and motorcycles were reported in 2014. Vehicles that are stolen or hijacked are often re-sold locally, exported or used for spare parts. But that doesn't mean it's any less horrible when it happens to you - keep reading for some tips on how to avoid being the victim of car theft. Location, location, location Where you choose to park will significantly influence the odds of

Buddy Vroom: Service Hero

We're so proud of our May 2016 Service Hero, Buddy Vroom - and we want to brag about him! "Service Heroes" is a platform to recognise those customer services agents who have flown the MiWay flag high and received fantastic compliments on HelloPeter.com. This month's Service Hero, Buddy Vroom, tells us more about himself: 1. Which department do you represent and what role do you play in keeping our clients happy? I'm an investigator in the Claims department. It takes a diplomatic and tactful app

Chemical burns and how to prevent them

While we may not all be stockpiling liquid nitrogen in our homes, our families (especially children) are always at a very real risk of chemical burns. From drain cleaner to acetone, there are a variety of household products that put our families at risk of chemical burns and the nasty side effects thereof. It is important to ensure that you know how to go about treating chemical burns just in case. Take a look at the following tips on how best to prevent, identify and react to a chemical burn:

How to prevent burns, scrapes and scratches around the home

While it may seem impossible to completely protect your family from burns, scrapes and scratches, there are ways in which to minimise or prevent the incidence of injury without placing them in a protective bubble! In the kitchen: Hot water, steam and heat burns are often the cause of much calamity, especially when the burn victim is a child. However, burns are very often preventable when parents are supervising their children in the kitchen. If you are cooking, be sure to turn pan handles inwa

How to get back inside if your child locks you out of your own house

Whether you are dealing with a sulky teenager who purposely locked the front door while you were outside hanging up the washing, and now sits inside with his / her earphones strategically in place; or whether the entire disaster has happened purely by accident, here is MiWay's guide to getting back inside when your child is still inside your house. The first step would be to attempt to communicate with your child and to either convince him or her to unlock the door (bribery is completely accept

The different types of house moulds

Chances are that you have had to deal with the presence of a bit of damp and mould in your home at some point or another. While removing already existing mould is relatively straightforward, ensuring that it doesn't come back is a real challenge. Different types of mould need to be dealt with in different ways if you are to ensure both cure and future prevention. Here is a list of the variety of moulds that may make an appearance in your home, along with tips on how best to remove it. Aspergill

Locked out... and locked up: arrested for breaking into their own homes!

We all know that dreaded feeling - realising that you have locked yourself out of your own home. Unless you are prepared to foot the bill for a professional locksmith, there really is only one other option available to you… breaking in! Unfortunately, this might not go according to plan. Here are two true stories about people who have done exactly that - and been arrested for it. Henry Louis Gates In 2009, respected Harvard professor, Henry Louis Gates, was returning to his home in Mass

Stepping into the Product Owner role

In 2015, Christine Densley moved into her role as the Digital Product Owner at MiWay. Coming from a more traditional corporate environment, Christine was used to working within the Waterfall way of thinking - an environment consisting of business owners, project managers, business analysts - and lots and lots of documentation. The Manifesto for Agile Software Development values "working software over comprehensive documentation". This core value asks us to think about how much and which kinds o

How to prevent and treat damp and mould

Most common in the areas of your home that are exposed to a lot of moisture - particularly the bathrooms and the kitchen, damp and mould can also be the cause of leaking pipes. Before you take action in an effort to treat the problem, you need to identify its source in order to prevent re-occurrence. Once you have done so, you can proceed to remove the mould yourself - as long as it covers an area that is less than 1m2! If the problem area is larger than that, it is best to call on the profess

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