MiWay Cookie Policy

MiWay Insurance Limited (“MiWay”) uses cookies and similar technologies to help provide, protect, and improve the MiWay’s website. This policy explains how and why we use these technologies and the choices you have.

A cookie is a small data file that is transferred to your device (e.g. your phone or your computer). For example, a cookie could allow us to recognise your browser, while another could store your preferences. There are two types of cookies used on the MiWay website: (1) “session cookies” and (2) “persistent cookies.” Session cookies normally expire when you close your browser, while persistent cookies remain on your device after you close your browser and can be used again the next time you access the MiWay website.

We also use other technologies with similar functionality to cookies, such as web beacons, pixels, mobile identifiers and tracking URLs, to obtain Log Data (as described in the Terms of Use). For example, our email messages may contain web beacons and tracking URLs to determine whether you have opened a certain message or accessed a certain link.

Why MiWay Uses These Technologies

We use these technologies for a number of purposes, such as:

  • To enable you to use and access the MiWay website.
  • To enable, facilitate and streamline the functioning of and your access to the MiWay website.
  • To better understand how you navigate through and interact with the MiWay website and to improve it.
  • To serve you tailored advertising (on MiWay’s  and on third-party websites).
  • To show you content (e.g., advertisements) that is more relevant to you.
  • To monitor and analyse the performance, operation, and effectiveness of www.miway.co.za and MiWay advertisements.
  • To enforce legal agreements that govern the use of the MiWay website.
  • For fraud detection, prevention and investigations.
  • For purposes of our own customer support, analytics, research, product development, and regulatory compliance.

Third Parties

We may also allow certain business partners to place these technologies on the MiWay website. These partners use these technologies to (1) help us analyse how you use the MiWay website, such as by noting the third-party services from which you arrived, (2) market and advertise MiWay products or services to you on the MiWay website and third-party websites, (3) help us detect or prevent fraud or conduct risk assessments, or (4) collect information about your activities on the MiWay website, other sites, and/or the ads you have clicked on. For example, to help us better understand how people use the MiWay website, we work with a number of analytics partners, including Google Analytics. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser by clicking here.

Third parties may also use such tracking technologies to serve ads that they believe are most likely to be of interest to you and measure the effectiveness of their ads both on the MiWay website and on other websites and online services. Targeting and advertising cookies we use may include Google, and other advertising networks and services we use from time to time. For more information about targeting and advertising cookies and how you can opt out, you can visit the Network Advertising Initiative’s opt-out page, the Digital Advertising Alliance’s opt-out page, or http://youronlinechoices.eu. To opt out of Google Analytics for display advertising or customise Google display network advertisements, you can visit the Google Ads Settings page. To the extent advertising technology is integrated into the MiWay website and you opt-out of tailored advertising, you may still receive advertising content. In that case, the advertising content will just not be tailored to your interests. Also, we do not control any of these opt-out links and are not responsible for the availability or accuracy of these mechanisms.

Third Party Social Plugins

The MiWay website may use social plugins provided and operated by third parties, such as Facebook’s Like Button. As a result of this, you may send to the third party the information that you are viewing on a certain part of the MiWay website. If you are not logged into your account with the third party, then the third party may not know your identity. If you are logged in to your account with the third party, then the third party may be able to link information or actions about your interactions with the MiWay website to your account with them. Please refer to the third party’s privacy policies to learn more about its data practices.