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2-min read

Adjusted operating hours: We've got you covered around the clock!

As you take a well-deserved break, know that our team remains available 24/7. Kindly take note our adjusted operating hours during the festive season.

Author: Miway

In this article you'll read about:

  • Miway's adjusted operating hours during the festive season
Lady working on laptop
Lady working on laptop

Our Client Services, Claims and Sales call centre (0860 64 64 64) will be operating as per normal during the festive season, except for the following dates:

  •  Saturday, 13 December: Call centre open 8am till 1pm
  • Tuesday, 16 December: Call centre open 8am till 1pm (Sales will be closed, Only Claims and CS will be open)
  • Wednesday, 24 December: 7am - 6pm (Sales and CS will only open from 8am, Claims will open from 7am till 1pm)
  • Thursday, 25 December and Friday, 26 December: Call centre closed
  • Saturday, 27 December open 7am till 6pm (Sales and CS will only open from 8am till 1pm and Claims will open from 7am till 1pm)
  • Monday, 29 December open 7am till 6pm
  • Tuesday, 30 December open 7am till 6pm
  • Wednesday, 31 December open 7am till 6pm
  • Thursday, 1 January 2026: Closed
  • Friday, 2 January: Call centre open 8am till 6pm (Sales and CS open from 8am to 6pm and Claims open from 7am to 6pm)

Our normal operating hours for each department are as follows:

Client Services

  • Mon-Fri: 7am - 6pm
  • Sat: 8am - 1pm

 Claims

  • Mon-Fri: 7am - 6pm
  • Sat: 8am - 1pm

 Sales

  •  Mon-Fri: 8am - 6pm
  • Sat: 8am - 1pm

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