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Don't let an emergency steal your holiday joy this Easter break

Did someone say long weekend? The Easter holidays are upon us, which means Easter egg hunts, family time and some long distance driving could be on the cards for many of us.

In this article you'll read about:

  • This Easter, we’re helping you get more than road-trip ready
your car insurance these easter holidays
your car insurance these easter holidays

Did someone say long weekend? Easter is the perfect excuse for family time, a well-earned break and perhaps a road trip to your favourite South African holiday spot.

Whether you're heading for the coast, visiting loved ones or planning a relaxing staycation, the last thing you want is an unexpected emergency spoiling your holiday plans.

The good news? A little preparation can go a long way towards keeping you and your loved ones safer.

How can you prepare for an Easter holiday emergency? Start by checking your vehicle, reviewing your car insurance, saving important emergency contacts and confirming what roadside assistance is available. If you're travelling across borders or leaving your home unattended, check your insurance arrangements before departure.

At Miway, we're all about helping you enjoy life's special moments, even when things don't quite go according to plan.

Why Being Prepared for Easter Emergencies Matters

South Africa's roads are particularly busy during major holiday periods, making responsible driving and emergency planning important.

According to the South African Department of Transport, road fatalities during Easter 2026 were 39% lower than the 2024 Easter peak, while crashes decreased by 24%.

While this improvement is encouraging, unexpected incidents can still happen.

From a flat tyre on the highway to a burst geyser at home, understanding your insurance benefits before something goes wrong can make a difficult situation easier to manage.

Here are some practical ways to get more than just road-trip ready.

1. Check Your Car Before You Hit the Road

Before packing the padkos and choosing your favourite playlist, give your car some attention.

Long-distance driving can place additional demands on your vehicle, especially when you're carrying passengers and luggage.

Check the following before leaving:

  • Tyres: Inspect tyre condition, tread, pressure and the spare wheel.
  • Brakes: Make sure they're functioning properly and have unusual noises checked.
  • Lights and indicators: Test them before departure.
  • Windscreen and wipers: Ensure you have good visibility.
  • Fluids: Check your vehicle's oil, coolant and windscreen washer fluid.
  • Battery: Have it inspected if you've experienced starting problems.

It's also worth confirming that your car is up to date with its required servicing.

For more information, read Miway's road trip safety checklist.

2. Know Who to Call for Roadside Assistance

Imagine you're halfway to your holiday destination when your car develops a problem.

A flat tyre, empty fuel tank or unexpected breakdown can quickly turn a relaxing journey into a stressful experience.

That's why knowing what emergency roadside assistance is available through your insurance matters.

Miway offers 24/7 roadside assistance with eligible car insurance policies, helping with selected roadside emergencies.

Depending on your cover, assistance may include:

  • Help with flat tyres.
  • Assistance with a flat battery.
  • Emergency fuel assistance.
  • Towing following qualifying incidents.
  • Locksmith assistance.

Need Miway emergency roadside assistance?

Call 0860 07 67 64 or use the Miway App to request assistance.

If your vehicle breaks down, prioritise your safety. Move to a safe location where possible, activate your hazard lights and contact an authorised assistance provider.

Avoid accepting an unsolicited tow without confirming the arrangement with your insurer.

3. Protect Your Home While You're Away

Your holiday preparations shouldn't stop at the front door.

Before leaving your home unattended over the Easter break, take a few simple precautions.

  • Lock doors, windows and security gates.
  • Check that your alarm system is functioning correctly.
  • Arrange for someone you trust to check on your property if necessary.
  • Switch off and unplug non-essential appliances where practical.
  • Make sure valuable items are appropriately secured.

It's also a good time to review your home and contents insurance.

Depending on your selected policy, cover may help protect your property and belongings against events such as theft, fire or certain forms of accidental damage.

If you experience a household emergency, check whether your Miway policy includes access to emergency home assistance.

4. Travelling Beyond South Africa's Borders? Check Your Insurance

Planning to spend Easter in Namibia, Botswana, Mozambique or another neighbouring country?

Before crossing the border, make sure your vehicle documents and insurance arrangements are in order.

Your South African car insurance policy might not provide identical protection in every country.

Before departure:

  • Confirm which countries are covered.
  • Ask your insurer about the relevant cross-border letter.
  • Check what roadside assistance or towing arrangements apply outside South Africa.
  • Make sure you have the necessary vehicle and identification documents.
  • If your vehicle is financed, confirm any additional authorisation requirements.

Miway customers can access certain insurance documents and cross-border letter services through the Miway App.

Remember: Don't assume that all policy benefits automatically apply outside South Africa. Confirm the details before you travel.

5. Plan Ahead for an Accident or Roadside Emergency

Nobody plans to have an accident on holiday, but knowing what to do can help you respond more confidently.

If an accident occurs:

  1. Stop safely and assess whether anyone needs urgent assistance.
  2. Contact emergency services if anyone is injured or there is immediate danger.
  3. Avoid putting yourself or others at further risk.
  4. Record the details of the incident when it is safe to do so.
  5. Take photographs of the vehicles and damage if appropriate.
  6. Notify your insurer as soon as reasonably possible.

You may need a police reference number and supporting documentation, depending on the circumstances.

Miway customers can use the Miway claims service or the Miway App to submit claims, upload supporting documents and track progress.

It's important not to authorise repairs before your insurer has provided the necessary approval.

6. Make Your Easter Road Trip a Safer One

Safe driving is one of the best ways to reduce the chance of your holiday being interrupted.

A few simple habits can make a difference:

  • Leave early enough to avoid rushing.
  • Take regular breaks on long journeys.
  • Keep a safe following distance.
  • Observe speed limits and changing road conditions.
  • Avoid driving when tired or distracted.
  • Never drive after consuming alcohol.
  • Make sure every passenger wears a seatbelt.

If your Easter celebrations involve alcohol, arrange a sober driver or a suitable transport option.

Miway's eligible car insurance policies include access to WeDrive, a service that can help customers get home safely in their own vehicles.

Check your policy for the current eligibility requirements, booking conditions and limits.

7. Don't Forget About Your Business Vehicles Over Easter

For some South Africans, the Easter long weekend isn't only about taking a break.

Delivery businesses, transport operators and essential service providers may still have vehicles on the road while many other businesses are closed.

If your business relies on bakkies, vans or trucks, it's important to prepare your drivers and vehicles for holiday traffic.

Business vehicles & fleet insurance can help protect eligible commercial vehicles against selected insured risks, including accidents, theft and damage.

Before the Easter period, business owners should:

  • Confirm that their drivers are authorised and properly licensed.
  • Inspect commercial vehicles before long-distance journeys.
  • Review emergency roadside assistance arrangements.
  • Make sure insurance coversheets and business vehicle details are accurate.
  • Check whether any cross-border deliveries require additional documentation.
  • Confirm the applicable vehicle usage and territorial restrictions.

For businesses that depend on transporting goods, it may also be worth reviewing separate goods in transit insurance.

Having suitable commercial vehicle protection can help reduce the financial impact of unexpected incidents and interruptions.

8. Get Your Insurance Ready Before Your Holiday

There's more to preparing for Easter than booking accommodation and packing your bags.

Before you leave, take a few minutes to review your insurance details.

Ask yourself:

  • Is my car insurance active and suitable for my planned journey?
  • Do I know which roadside assistance services are included?
  • Is my vehicle's regular driver and usage information up to date?
  • Do I understand my excess and relevant exclusions?
  • Do I have access to my insurance documents and emergency contacts?
  • Are my home and belongings adequately covered while I'm away?

Small checks now can save time and uncertainty when you need assistance.

Frequently Asked Questions About Easter Road Trip Emergencies

What should I do if my car breaks down during the Easter holidays?

Move to a safe location if possible, switch on your hazard lights and contact your insurer's approved roadside assistance service. Miway customers with eligible cover can request assistance through the Miway App or call 0860 07 67 64.

Does car insurance include roadside assistance in South Africa?

Some car insurance policies include roadside assistance as a standard benefit, while others offer it as an additional service. Miway advertises 24/7 emergency roadside assistance with its eligible car insurance options, subject to the policy terms.

Can I use my South African car insurance when travelling across the border?

This depends on your insurer, destination and selected cover. You should confirm territorial limits, roadside assistance arrangements and cross-border documentation before leaving South Africa.

What should I do after a car accident while on holiday?

Check everyone's safety, contact emergency services if necessary, record the incident details when safe and notify your insurer. Miway customers can submit qualifying claims using the Miway App or its online claims service.

Does business vehicle insurance cover Easter holiday travel?

Business vehicle insurance may cover eligible vehicles during the Easter period, provided their use falls within the policy conditions. Business owners should check driver authorisation, permitted vehicle use, territorial limits and any applicable exclusions.

Make the Most of Your Easter Break with Miway

From family road trips to relaxing weekends at home, Easter should be about enjoying time with the people who matter most.

While nobody can predict every emergency, being prepared and having suitable insurance can help make unexpected situations easier to manage.

Whether you need personal car insurance, home protection or Business vehicles & fleet insurance for your company, Miway offers insurance solutions designed around different needs.

Ready to get more than road-trip ready?

Get a Miway car insurance quote or find out more about business vehicle insurance before your next journey.

Have a safe and enjoyable Easter break!

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