Miway Insurance has been rated the top insurer in South Africa for five years running on Hellopeter.com – the leading consumer advocacy and corporate reputation management platform.
Miway has a 92 percent compliment rate on Hellopeter and a Trust Index of 9.8 out of 10, with more than 11, 000 positive reviews over the last 12 months. This is particularly impressive in an industry usually associated with its products being a grudge purchase. The insurance industry on Hellopeter* scored an average of 3.91 on the Trust Index over the last 12 months.
“We are incredibly proud of our ratings on Hellopeter and always take our clients’ feedback to heart. We also know that this could not have happened without our staff going out of their way every single day, to ensure that we deliver quality service. It is encouraging that in a world where so much can go wrong, our clients recognise our efforts in striving to keep our promise of enabling them to live their way,” said Head of Client Services at Miway, Greta Goosen.
CEO of Hellopeter, Alon Rom said “Miway has been the number one ranked insurer on Hellopeter for the past 5 years, showing that their dedication to customer service is a consistent effort and top priority.”