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Car Insurance excess explained

Car insurance excess is a claim-time cost, not an extra monthly premium. Understanding the amount, how it is calculated and when additional excesses apply helps drivers compare policies fairly and choose cover they can afford both now and after an unexpected incident.

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insurance excess South Africa
insurance excess South Africa

What is Car Insurance excess?

Car insurance excess is the portion of an approved claim that the policyholder must pay. The insurer pays the remaining covered amount, subject to the policy terms, limits and claim assessment. The applicable excess is normally shown on the quote, policy schedule or coversheet.

Why do insurers charge an excess?

An excess shares part of the claim cost with the policyholder and reduces the processing of very small claims. It also affects pricing: accepting a higher excess may lower the monthly premium, while selecting a lower excess may increase it. The relationship is insurer- and risk-profile specific.

What types of car insurance excess are there?

A standard or compulsory excess is the base amount required by the policy. A voluntary or flexible excess is an amount selected to adjust the premium. An additional excess may apply on top of the base amount in circumstances listed on the coversheet, such as certain drivers, incidents or optional benefits.

Fixed excess vs percentage excess

A fixed excess stays at the stated rand amount. A percentage excess changes with the value used in the policy formula and may include a minimum. If a policy applies 10% to an R80,000 claim, the calculated excess is R8,000 before any minimum or additional excess is considered. Always check what the percentage is based on.

How does excess work during a claim?

Once a claim is approved, the excess may be paid to the repairer, deducted from a cash settlement or handled in another way stated by the insurer. MiWay's claims guidance describes excess as an upfront, out-of-pocket contribution and notes that additional excesses appear on the policy coversheet.

Character Count: 33Word Count: 7Line Count: 1 Do you pay excess on every claim?

Not always. Benefits and claim types can have different excess rules. Do not assume it will be waived because another driver caused the accident; the insurer may require payment first and then attempt recovery.

Can an excess be refunded after recovery?

If the insurer recovers costs from a responsible third party, some or all of the excess may be returned according to the recovery outcome and claims process. Recovery is not guaranteed and may take time, so ask how updates and refunds are handled.

How does excess affect the monthly premium?

A higher selected excess often lowers the premium because the policyholder accepts more claim-time cost. A lower excess often raises the premium but reduces the amount due after an incident. Compare the annual saving with the extra excess you would need to fund.

Should you choose a higher or lower excess?

Choose an excess that could be paid as a lump sum without expensive credit. A higher amount may suit someone with accessible savings who prefers lower premiums; a lower amount may suit someone who values predictable claim costs. Driving frequency alone should not decide it.

What should you check before accepting a quote?

Compare the total applicable excess, not only the headline premium. Check the base amount, voluntary selection, percentage formula, minimum and additional excesses. Confirm whether separate rules apply to theft, glass, weather damage, specific drivers, total loss or optional benefits.

Expert insight and conclusion

The cheapest premium is not automatically the most affordable policy. Compare the monthly cost, the worst realistic excess and what triggers extra charges. Keep the selected excess in accessible savings so a repair or settlement is not delayed by a cash-flow problem.

Car insurance excess determines how much of an approved claim the policyholder must fund. Before choosing cover, understand the base amount, calculation method and possible additional excesses. The right option balances a manageable monthly premium with a claim-time payment that remains realistically affordable.

Car Insurance excess explained

What is excess in car insurance?

It may be a fixed rand amount, a percentage, a minimum amount or a combination. Check the policy schedule or coversheet for the exact formula and any additional excesses

What is the difference between compulsory, voluntary and additional excess?

Compulsory excess is the policy base amount. Voluntary or flexible excess is selected to adjust the premium. Additional excess is charged on top when a listed circumstance applies.

How is car insurance excess calculated?

It may be a fixed rand amount, a percentage, a minimum amount or a combination. Check the policy schedule or coversheet for the exact formula and any additional excesses.

What is the difference between fixed and percentage excess?

A fixed excess is a stated rand amount. A percentage excess changes according to the value defined by the policy and may be subject to a minimum.

Does choosing a higher excess reduce my premium?

It often may, because you accept more claim-time cost. The exact premium change depends on the insurer, vehicle, driver profile, cover and other risk factors.

Do I pay excess on every car insurance claim?

Not always. Excess rules can differ by benefit and claim type. Check the policy wording and coversheet instead of assuming that the same excess applies to every incident.

What happens if the claim amount is lower than my excess?

The insurer may have no amount to contribute if the covered loss does not exceed the applicable excess. Confirm the position before authorising repairs or withdrawing a claim.

Is my excess refundable if another driver caused the accident?

Possibly, but not automatically. If the insurer successfully recovers costs from the responsible party, some or all of the excess may be returned according to the recovery outcome and process.

When and how do I pay car insurance excess?

It may be paid to the repairer, deducted from a settlement or handled another way after claim approval. The insurer will confirm the amount, recipient and timing.

What happens if I cannot afford the excess?

Repairs, vehicle release or settlement may be delayed if the required excess cannot be paid. Choose an amount you can fund as a lump sum and ask the insurer about the claims process before accepting cover.

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