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Making your business our business - Goods in Transit cover

If your company transports stock, materials or customer goods, business insurance shouldn’t stop at your premises or vehicles. The real financial risk often sits in the back of your van or truck. Goods in Transit cover helps protect your business when goods are lost, stolen or damaged while being transported — so one incident doesn’t turn into a major financial setback.

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colorful toy truck
colorful toy truck

Whether you’re delivering appliances, moving stock between branches, transporting construction materials or running a courier service, your reputation and revenue depend on safe delivery. Goods in Transit insurance forms a critical part of a well-structured Miway Business Insurance portfolio.

What is Goods in Transit cover?

Goods in Transit cover (also known as goods-in-transit insurance or transit insurance) protects goods that you own — or goods you are legally responsible for — while they are being transported from one location to another.

It typically applies while goods are:

  • In a vehicle during delivery
  • In transit between business sites
  • Being loaded or unloaded (where included by policy wording)

This cover is particularly relevant in South Africa, where transport-related risks remain significant. SAPS crime statistics for October to December 2024 recorded 413 truck hijackings in that quarter alone, reinforcing the importance of structured transport risk management.

Who needs Goods in Transit insurance?

You may need this cover if your business:

  • Delivers products directly to customers
  • Moves stock between warehouses or retail branches
  • Transports tools, machinery or equipment to job sites
  • Operates as a courier, distributor or logistics provider
  • Uses third-party drivers but remains responsible for the goods

Even smaller businesses — such as online retailers doing their own deliveries — face exposure if goods are damaged or stolen before reaching the customer.

If your customers ever ask, “Are the goods insured while they’re on the road?” this is the cover they are referring to.

Goods in Transit vs vehicle insurance: what’s the difference?

A common misconception is that insuring the vehicle automatically insures the load.

  • Vehicle insurance protects the vehicle itself against accidents, theft or damage.
  • Goods in Transit cover protects the stock or items being transported.

A delivery van may be fully insured — but the R200,000 worth of stock inside it may not be covered unless you specifically include transit insurance.

For businesses operating delivery fleets, combining this cover with Miway Truck Insurance or business vehicle cover can create a more complete protection structure.

What does Goods in Transit cover typically include?

Cover depends on your specific policy wording, but may include protection against:

Accidental damage

Goods damaged in a collision or rollover.

Fire or explosion

Loss of goods caused by a vehicle fire or similar event.

Theft and hijacking (where insured)

Loss of goods due to theft, including incidents involving force or violence, subject to policy terms and security requirements.

Loading and unloading risks

Damage that occurs while goods are being handled, if included in your policy.

Optional extensions

Miway offers optional extensions that may include:

  • Cover outside South Africa
  • Debris removal following accidental spillage
  • Deterioration of refrigerated goods
  • Refilling or replacing fire extinguishers after use

These extensions are especially important for businesses transporting perishable goods or operating across borders.

What is usually not covered?

While policy details differ, common exclusions across the market may include:

  • Wear and tear or gradual deterioration
  • Poor packaging
  • Unattended vehicles not meeting security requirements
  • Undeclared high-value goods
  • Losses due to delay without physical damage

This is why it’s essential to ensure your cover matches the real risks your business faces.

How to determine the right level of cover

Choosing the correct insured amount is critical. Underinsurance can leave you exposed.

1. Calculate your maximum load value

What is the highest value of goods you transport in a single trip — not your average, but your peak exposure?

2. Understand your responsibility

Are you transporting your own stock, or goods belonging to customers? If you are responsible for them, you may need sufficient cover to protect against liability.

3. Identify high-risk goods

Electronics, pharmaceuticals, liquor, temperature-controlled items and high-value materials may require specific consideration.

4. Align with your security practices

If vehicles park overnight or make multiple stops, ensure your security controls meet policy conditions.

Linking Goods in Transit cover to your policy

Miway allows Goods in Transit cover to be:

  • Linked to a vehicle insured on the same Business Insurance policy
  • Taken as a stand-alone cover option

Linking the cover to insured vehicles can simplify administration and may help optimise premiums. Stand-alone options may suit businesses using multiple vehicles or subcontractors.

For a broader protection approach, businesses should consider reviewing their full Business Insurance portfolio, including property, liability and vehicle cover.

Practical ways to reduce transit risk

Insurance is essential — but risk management is equally important.

Consider implementing:

  • Clear delivery documentation (invoices, waybills, proof of delivery)
  • Secure packaging standards
  • Driver safety and route protocols
  • Vehicle tracking and immobilisers
  • Temperature monitoring for refrigerated goods

International cargo theft research continues to show that a significant proportion of supply chain theft occurs during transit, not just at storage facilities. Strong operational controls not only reduce losses — they also support smoother claims processing.

How the claims process works

If an incident occurs, early reporting and proper documentation are key.

When claiming, you may need:

  • Proof of ownership and value (invoices or supplier statements)
  • Delivery notes or waybills
  • Police case number (for theft or hijacking)
  • Photos of damage
  • Driver statements
  • Tracking data, where available

Miway’s 24-hour emergency assistance team, MiHelp, is available to support policyholders during incidents. A clear and efficient claims process helps reduce operational disruption and financial strain.

For more details on claims procedures, visit the Miway Claims page.

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