Mihelp

A way to get free 24-hour help for home or roadside emergencies anywhere in SA - just what you want!

Included with your

Home contents,

Buildings and Comprehensive car

insurance cover 

Call us on 0860 64 64 64

What does MiHelp do for you?

It’s help with everything from a towing to a tyre change and tree-felling, from a burst geyser to a battery jumpstart to a beekeeper who’ll relocate those bees, for lost or left-behind house and car keys, or in a 
medical emergency.

With Miway Comprehensive car insurance
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Roadside assistance

Get help with flat tyres & batteries or an empty fuel tank, lost or locked-in car keys, towing & storage, and more.

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A drive home after drinks

Book a free WeDrive home after a few too many, in your own car so you both get back home.

With Miway Home contents or Buildings insurance
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Help with home emergencies

Get a locksmith, electrician, plumber, beekeeper and more on call, plus other emergency services on request.

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Care on call in a medical crisis

Get advice and an on-the-scene response in a medical emergency, plus hospital transfers & more.

Business emergencies sorted

Get free 24/7 emergency help for your property/vehicles 
if you have the relevant cover.

What’s Mihelp all about?

We’re here to help. That’s just what we do at Miway. You’re worth more to us than your car or home insurance cover. We want you to know that we’ll be there whenever you need us. Because we know it's not easy to stay calm when your car breaks down on that epic road trip or you return home to find you’ve locked yourself out!

Mihelp also takes care of you in a medical emergency - bringing your kids home safely if you’re hospitalised, monitoring your condition when you’re in a hospital outside your hometown, or rushing out to the scene if we don’t hear back from you.

The Mihelp service is available in major metros, sub-metros and selected outlying areas. For home assistance, you’ll need buildings or home contents cover with us, and for roadside help, you’ll need vehicle insurance - this will show up in your policy wherever it applies.

Do it all your way on the Miway App

From emergency help to easily uploading pics when you claim. 
From a safe ride home, to all your docs and details safe in one place.

Download the Miway App

Want more cover from Miway?

We’ve got just what you want! 
Add these to your car cover or buy them on their own.

What do customers say
about Miway?

Our customer are 'Very likely'
to recommend us

Rated 0/5
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Need some answers?

Mihelp is Miway’s 24/7 emergency service that helps you with sudden unexpected emergencies at home or on the road. It’s help with everything from towing to a tyre change and tree-felling, from a burst geyser to a battery jumpstart to a beekeeper who’ll relocate bees, for lost or left-behind house and car keys, or in a medical emergency. It’s a free service we offer if you have comprehensive car, home or home contents insurance with us, or if you have Miway business insurance.

We make it easy for you, with multiple ways to reach us and get the right help. And to make sure you get help even when you’re not able to make that call, our Emergency alert feature will detect if your car’s been in an accident - and we’ll dispatch a team right away if we can’t reach you!

You can also access Mihelp via the Miway App, WhatsApp or call us on 0860 07 67 64.

Sorry, we don’t. But you do get a cover limit of R4 000 (for roadside help) and R2 000 (for help at home), or a maximum of 3 incidents each year - however, the cost of materials, parts and extra labour are not covered. And if you go above these yearly limits, you’ll still get the services, but the costs will have to be covered by you.

You can expect a 24/7 emergency response in all major metros, sub-metros and selected outlying areas, from dedicated teams who know what they’re doing. You also get medical care in an emergency – we’ll bring your kids home safely if you’re hospitalised, monitor your condition when you’re in a hospital outside your hometown, or rush out to the scene if we can’t reach you

24/7 Emergency AssistanceCall 0860 07 67 64
24/7 Emergency AssistanceCall 0860 07 67 64

Download the app